Table of Contents
Advertisement
Display
Alert, Error or
Condition
FAULT 1
Should not
MOTOR RUN
occur in
TIME
SlideSmart.
Not used in
ALERT 21
SlideSmart.
Interlock/
ALERT 22
Sequential Gate
INTLOCK
communication
FAILURE
lost
Communication
ALERT 24 -
Lost with
EXTERNAL
Hy8Relay
RELAY FAULT
module
Table 16. Smart DC Controller - Troubleshooting
Description
Fault
Maximum run timer fault.
Appears when RS-485 communication
connection is lost for more than 5s
between interlocked (dual gate) or
sequenced gate operators.
Appears when R3-R10 is programmed
to a non-zero number in the installer
menu, but there is no Hy8Relay module
communicating with the board.
TROUBLESHOOTING
Possible Causes
Solutions
Call Technical Support.
1. Check cable
connections and
wiring. Make sure
both operators are
working properly
and have same
current and up-
to-date software
versions. Alert
auto clears when
communication
between two
operators is
restored.
2. If operator on
site is a solo gate
operator and
display code ALERT
22 appears, access
Installer Menu.
Verify Installer
Menu items: DG
(Dual Gate) and SG
(Sequential Gate)
are both set to zero.
If no module is used,
reset R3-R10 to 0. If a
module is used, ensure
that all wiring is correct
and the correct module
is being used. The STC
and SDC communicate
at different rates with
the module.
MX4505 Rev.H ©2022
105
105
Advertisement
Table of Contents
Need help?
Do you have a question about the HySecurity SlideSmart DC Series and is the answer not in the manual?
Questions and answers