Other Problems - Check Point UTM-1 Edge User Manual

Other Problems

Other Problems
I have forgotten my password. What should I do?
Reset your UTM-1 appliance to factory defaults using the Reset button as detailed in
Resetting the UTM-1 Appliance to Defaults on page 623.
Why are the date and time displayed incorrectly?
You can adjust the time on the Setup page's Tools tab. For information, see Setting the
Time on the Appliance on page 602.
I cannot use a certain network application. What should I do?
Look at the Event Log page. If it lists blocked attacks, do the following:
•
Set the UTM-1 appliance's firewall level to Low and try again.
•
If the application still does not work, set the computer on which you want to use
the application to be the exposed host.
For instructions, see Defining an Exposed Host.
When you have finished using the application, make sure to clear the exposed host setting,
otherwise your security might be compromised.
In the UTM-1 Portal, I do not see the pop-up windows that the guide describes. What should I
do?
Disable any pop-up blockers for http://my.firewall.
658 Check Point UTM-1 Edge User Guide