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IVX
S
F
TANDARD
EATURES
A
A
UTO
TTENDANT
A
M
UTOMATIC
AILBOX
C
S
ALL
TATISTICS
C
F
: B
ALL
ORWARD
C
P
-
ALL
ICK
UP
C
T
(
ALL
RANSFER
LIVE
Auto Attendant is like having an extra staff member on board –
or, it may allow freeing up an existing employee for other duties.
Efficient call handling is assured by up to six menu levels, 40
audiotext branches, directory, Day/Night/Holiday modes, and pri-
mary and secondary answering capability.
However, selected stations (such as lobby phones, top execu-
tives, etc.) can be blocked from receiving calls directly from the
Auto Attendant.
C
REATION
From the moment an IVX system is up-and-running, mailboxes
are automatically created with generic greeting and forwarding
default values for all users – there's no waiting for users to
record personal greetings. However, at that point, users are able
to easily create their own custom greetings.
IVX tracks call activity by Line, Extension, Department, and
System. Summary Reports that are easy to read and interpret
are easily printed by the System Administrator.
/N
A
USY
O
NSWER AND
The Installer can easily control Call Forward Busy/No Answer for
each station on the system – in both Day and Night Mode. In
addition, individual user control their own Call Forward All Calls.
Pressing the dedicated PICK-UP Key and a user's Station Key
or dialed extension number allows a user to intercept a ringing
department or station – minimizing caller aggravation caused by
unanswered ringing.
)
Both supervised and blind transfers are accomplished by press-
ing the destination Station Key– or by pressing the TRANS Key
and the destination extension number.
G
D
ENERAL
A
C
LL
ALLS
1.5
ESCRIPTION
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