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IVX
3. D
B
IRECTORY
RANCH
G
T
M
O
O A
AILBOX
If programmed to GoTo a Mailbox, the caller will be routed to
that mailbox's personal greeting. The mailbox can be a user, a
Guest/Information Mailbox, a Group mailbox or Cascade Paging
Mailbox.
G
T
B
ID
O
O A
RANCH
The GoTo Branch can also be used to jump to any other branch
in the Auto Attendant. It is a good idea to provide a jump as a
sub-branch of each Menu Branch giving the caller an exit should
he not wish to select any of the choices played.
Example: "For widgit sales press 1, for gadget sales press 2,
or to return to the Main Menu press 3." In this case, the third
sub-branch would be a GoTo Branch with ID1 (Main Greeting)
as its programmed destination.
G
T
O
O
O AN
UTSIDE
The GoTo Branch can be used in conjunction with Centrex lines
to transfer to an off premise location. It can be programmed to
include in its "dial string" pauses, flash hooks, etc.
These special codes may be inserted by using the PARK 3 Key
to select the appropriate code. Since the # key is used to con-
firm, a special code must be used to actually program a # DTMF
tone if required. The codes are:
# = a # DTMF tone,
F = a flash hook,
P = a 2 second delay, or
E = to send the last extension number attempted.
IVX will dial the string as programmed and release the call to
Centrex to complete the connection.
Example: to create an outdial string that dials 9 pauses 2 sec-
onds, sends a flash hook, dials 9, 578-5644, and goes on-hook,
enter: 9, Tab to # P, #, Tab to F , #, 9, 5785644, ##.
A Directory Branch allows the caller to be connected to an
employee by selecting his or her name from a list played. Two
types of directories are available:
A
N
LL
AMES
The caller selects the person he wishes to reach from the play-
back of all recorded names.
P
ROGRAMMING
N
UMBER
4.25
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