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IVX
T
3.21
UTORIAL
C
P
N
(F
56)
ASCADE
AGING
OTIFICATION
UNCTION
C
R
USTOMER
EQUIREMENT
A company with an after-hours tech on call wants the tech
paged when an emergency message has been taken, then add
the supervisor if not responded to within one hour, and then add
the Department manager if not answered after another hour.
P
T
ROGRAMMING
ECHNIQUE
A Cascade Paging Mailbox 520 would be set up for the Tech
Department. Calls could be call forwarded to the mailbox either
as a no answer from the tech support Department pilot or as a
result of the caller selecting "emergency page" as one of the
options presented by the Auto Attendant during Night Mode (see
Auto Attendant examples in this section). The worksheet exam-
ple is:
MB
1ST NO. TIMES
2ND NO. TIMES
3RD NO.
520
4228621
4
5962322
4
5966565
Note: In the above example, the on-call-pager (4228621) would
be passed to the Tech on duty each night. 5962322 belongs to
the supervisor and 5966565 belongs to the Department manag-
er. The period of time before the next pager is added is a func-
tion of the number of times programmed here and the interval
programmed in Function 55.
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