ESI IVX 128 Plus Upgrade Manual

IVX 128 Plus upgrade guide
®
This guide includes the required steps to upgrade an existing IVX 128 to an IVX 128 Plus. It is highly
recommended that you review this document prior to beginning the upgrade to familiarize yourself with
the procedure.
Important:
• This upgrade requires system initialization, which will erase all existing programming,
voice mail messages, and greetings. During the upgrade process, users will be unable
to retrieve voice mail or make programming changes.
• All access to programming, including user programming and Help Mode (voice prompts)
is restricted once the upgrade is completed. You must contact ESI Technical Support
prior to installing the upgrade to schedule activation of the programming interface.
• Once completed, this upgrade cannot be undone. Downgrading to an earlier software
version after completing the upgrade will render the IVX128 inoperable.
• Do not use this procedure on an existing IVX 128 Plus. If you need to upgrade an
IVX 128 Plus, call ESI Technical Support first.

Software installation

Procedure 1: Using Esi-Access to perform the upgrade

Notes:
• The following instructions assume that you are familiar with Microsoft Windows and Esi-Access.
If you need more information on Esi-Access, please refer to the Esi-Access Quick Start Guide or
Esi-Access's own on-line help.
• Direct connection to the IVX 128 maintenance port is recommended due to the necessity of
loading a large number of files.
• Use Esi-Access version 2.1.0 (or higher).
Start Esi-Access.
1.
If a site entry doesn't already exist in Esi-Access for the site being upgraded, click on the New
2.
button and enter the necessary site information now.
Note: For the system type, select IVX 128.
If necessary, perform a backup of system programming, Caller ID, personal greetings, etc.
3.
Close Esi-Access.
4.
Insert the IVX 128 Upgrade CD-ROM into your PC's CD-ROM drive and open Windows Explorer.
5.
Click on the drive letter corresponding to your CD-ROM drive (often, D:).
Copy the two .bin files (128_1108.bin and 128_2nnn.bin
6.
Esi-Tools is installed, the C:\Program Files\Esi-Tools\Esi-Access\Bin-IVX128 folder.
Copy all of the prompt files (files with the .pmt file extension) to the site directory of the site you are
7.
upgrading (e.g., C:\ESI\Sites\[site name]\ — or, if Esi-Tools is installed, C:\Program Files\Esi-
Tools\Esi-Access\Sites\[site name]\).
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For example, 128_2110.bin.
ESI (Estech Systems, Inc.) • 2601 Summit Ave., Plano, TX 75074 • (972) 422-9700 • fax: (972) 422-9705
e-mail: info@esi-estech.com • Web: www.esi-estech.com
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) to the C:\ESI\Bin-IVX128 folder — or, if
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