Table of Contents
Advertisement
4.26 P
ROGRAMMING
ID12
ID11
GoTo
GoTo
Service
Sales
202
201
B
A
Y
LPHA
The caller is prompted to input the first letter of the individual's
first or last name. The matched names are then played to the
caller in the order recorded. A second prompt then instructs the
caller to press # when he hears the name of the individual.
Note: The actual recording of the names and alpha "key" input
(if the directory type is By Alpha) will come later in Function 62,
Record Directory Names. The Branch(s) will not be enabled
until at least 1 name has been recorded.
ID1
Menu
Main Greeting
ID13
ID14
GoTo
Directory
Admin
106
In the example above, the Branch IDs and Branch titles shown
are for programming purposes only. The caller only needs to
press 1, 2, etc. to move through the choices.
T
A
A
HE
UTO
TTENDANT SEQUENCE OF PROGRAMMING
:
IS AS FOLLOWS
1.
2.
Type
3.
Name
4.
Destination
"Thank you for calling ABC Company. for sales
press 1, for service press 2, for admin press 3, for a
company directory press 4, or please hold the line
for the operator."
ID15
All
ID
IVX
ID16
Advertisement
Table of Contents
