Voice Mail Features; Auto Attendant Features - ESI IVX20 Installation Manual

General description

Voice mail features

• Six built-in voice mail ports — These are in addition to the up-to-20 possible call-processing
ports; thus, you may build the system to its maximum for call-handling without having to bal-
ance voice mail needs versus call-handling needs.
• Highest-grade voice quality (64-kilobit/second sampling) for voice mail and other storage of
voice messages.
• Three message-on-hold recordings, including two prerecorded announcements; also supports
live input.
• Broadcast mailbox.
• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox's 10 most re-
cently deleted messages
• Quick Groups
™
— Makes it easy to leave voice mail messages for several users.
• Quick Move
™
— Automatically moves a message to a designated mailbox.
• Virtual Mailbox Key

Auto attendant features

• Eight branches — Allow you and your customer to set up a more caller-friendly answering envi-
ronment, including a company directory.
• Call routing — Includes pager notification.
A.2
™
allows easy monitoring of a second mailbox.
IVX 20