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1.6 G
D
ENERAL
ESCRIPTION
C
W
ALL
AITING
C
S
LASS OF
ERVICE
L
G
INE
ROUPS
C
A
OMMON
UDIBLE
C
/ A
ONFERENCE
DD
D
/ N
O
AY
IGHT
PERATION
D
R
ELAYED
INGING
D
N
D
(DND)
O
OT
ISTURB
A second call (indicated by an audible tone and a display indica-
tion) to an in-use station can be handled by the user much the
same as they do at home with call-waiting...simply press the
FLASH Key to toggle between calls – or hang-up and the other
call will ring. Inside personnel can manually alert someone on
his phone that a call is waiting or someone is waiting in the
lobby, etc.
Service or features programmed for individual stations can be
custom programmed from two levels – the Installer level, or the
Administrator level. The Installer level carries the most authority
and flexibility.
Each outbound Line can be assigned to one of three groups (9,
8, or 7). Icons on a user's LCD display shows how many lines
exist, whether or not each line is in use, and which line the user
has accessed.
One of the system's Analog Ports can be designated to provide
common audible (e.g. bell, chime, etc.) ringing to provide simpli-
fied line pick-up from any station.
-
ON
Up to 12 parties can be in conferences at the same time– up to
four parties in a single conference. However, the originating
extension must remain in the conference.
Day/Night Main Greeting and call processing can be easily pro-
grammed for automatic operation. Alternatively, the operator can
manually change between Day/Night/ Holiday/Automatic with
the press of a key.
Delayed ringing options allow flexibility in how unanswered
incoming calls are processed. For example, an incoming call
intended for a sales person or department may be progressed to
an administrator – and ultimately to a chime for any available
person to answer. The feature can be programmed on a Line-by-
Line basis to a live operator or for Auto Attendant answer as well
as day/night/answer, or clock/calendar control.
This function can be allowed or denied on a station-by-station
basis by the System Administrator. If allowed, a user activates
the feature with the single press of the DND key while the phone
is idle. The DND Key also controls Wrap Time for ACD agents.
IVX
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