Error Diagnosis; Possible Causes Of Error - Getinge MAQUET CARDIOHELP Service Manual

| 134 |

8 Error Diagnosis

| CARDIOHELP System |
8 Error Diagnosis

8.1 Possible Causes of Error

Error description
Device does not start
Touchscreen -
Settings via the touchscreen are not pos-
sible
Touchscreen -
Settings are only possible with difficulty
and inaccuracy
Touchscreen -
entry of the service password is not possi-
ble.
Touchscreen -
display too dark
Touchscreen -
Display colors shifted
Touchscreen -
System starts, display stays black
Touchscreen -
Display is mirror-inverted
Self-test:
Warning buzzer 1 does not generate an
alarm
Service Manual | 3.3 | EN | 05
Copyright Maquet Cardiopulmonary GmbH
Possible cause
Batteries empty
External power supply not connected
Batteries are deeply discharged
Battery defective
Batteries too warm
Device too warm
On/Off button defective
Batteries empty, mains filter fuse
broken
Sensor PCB defective
HMI PCB defective
Touchscreen locked
Incorrect calibration of the
touchscreen
Incorrect calibration of the
touchscreen
Settings [Brightness/volume] are too
dark.
Night mode activated
(ICU application)
LVDS display cable loose.
LVDS display cable broken.
Backlight inverter defective
Display defective
Connection to HMI PCB defective
LVDS display cable defective (mirror
pin)
Poor contact
Warning buzzer 1 defective
Task
Connect the CARDIOHELP to the external
power supply with the power cable.
Remove and replace batteries (⇨ "Re-
placing the Batteries", page 67).
Allow CARDIOHELP to cool down. Try to
find the cause of overheating.
The controls foil must be replaced. Con-
tact MCP-HTSC.
Change the mains filter fuse. Try to find
the causes of the defective mains filter
fuse.
Completely replace the sensor panel (⇨
"Replacing the Sensor Panel (Set)", page
111).
The HMI PCB must be replaced. Contact
MCP-HTSC.
Unlock the controls.
Calibrate the touchscreen (⇨ "Calibrate
the Touchscreen", page 78).
Calibrate the touchscreen (⇨ "Calibrate
the Touchscreen", page 78).
Check the brightness settings, see In-
structions for Use "Changing Brightness/
volume"
Deactivate the night mode.
Contact MCP-HTSC.
Contact MCP-HTSC.
Contact MCP-HTSC.
Replace the sensor panel (kit) (⇨ "Replac-
ing the Sensor Panel (Set)", page 111).