Returning Units For Repair - Advanced Energy HFV 8000 User Manual

Table 6-1. Global Customer Support locations (Continued)
AE, Taiwan, Ltd.
10F-6, No. 110, Chung Shan Rd.
Sec. 3, Chungho City, Taipei
Hsien
Taiwan 235
AE, China
Rm. 910 Anhui Building,
No. 6007 Shennan Road,
Shenzhen, China 518040
AE China
469 Huaxia Dong Road
Zhang Jiang Town
Shanghai, China 201203

RETURNING UNITS FOR REPAIR

Before returning any product for repair and/or adjustment, first follow all
troubleshooting procedures. If, after following these procedures, you still have a
problem, or if the procedure instructs you to, contact AE Global Customer Support
and discuss the problem with a representative. Be prepared to give the model number
and serial number of the unit, as well as the reason for the proposed return. This
consultation call allows Global Customer Support to determine whether the problem
can be corrected in the field or if the unit needs to be returned. Such technical
consultation is always free of charge.
If you return a unit without first getting authorization from Global Customer
Support and that unit is found to be functional, you will be charged a re-test and
calibration fee plus shipping charges.
To ensure years of dependable service, Advanced Energy
tested and designed to be among the most reliable and highest quality systems
available worldwide.
5705211-C
Office
Troubleshooting and Global Customer Support
Contact
Phone: 886-2-82215599
Fax: 886-2-82215050
Phone: 86-755-83867986
Fax: 86-755-83867984
Phone: 86-21-58579011
Fax: 86-21-58579003
®
products are thoroughly
HFV 8000 Generator
6-11