Chapter 6. Troubleshooting And Global Customer Support; Before Calling Ae Global Customer Support; Troubleshooting Guide - Advanced Energy HFV 8000 User Manual

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Troubleshooting and Global
Customer Support
This chapter contains basic troubleshooting information, as well as procedures for
returning a unit for repair.
BEFORE CALLING AE GLOBAL CUSTOMER
SUPPORT
The following troubleshooting guide allows you to verify the integrity of your HFV
generator.
RISK OF DEATH OR BODILY INJURY. Disconnect and lockout/tagout all
sources of input power before working on this unit or anything
connected to it.

Troubleshooting Guide

The following questions may help solve troubleshooting problems.
Note: If you have a question regarding DeviceNet or the Host port, contact AE
Technical Support (see
1. Is the front panel display (LCD) lit?
a. If yes, go to step 2.
b. If no, see
2. Is "Advanced Energy Industries" displayed on the front panel LCD?
a. If yes, see
b. In no, go to step 3.
3. Is the Fault indicator off?
a. If yes, go to step 4.
b. If no, see
5705211-C
"AE Global Customer Support" on page
"Front Panel Display (LCD) Not Lit" on page
"Advanced Energy Displayed on LCD" on page
"Fault Indicator On" on page
Troubleshooting and Global Customer Support
HFV 8000 Generator
6-10).
6-2.
6-2.
6-3.
Chapter
Chapter
6
6-1

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