Call Coverage - Avaya IP Office Basic Edition Manual

16.7 Call Coverage

This function allows the user to switch call coverage for their extension on or off. The button settings include the
extension number of the extension providing coverage. When on, calls to the user that ring unanswered for the user's
number of coverage rings
·
When on, a call to the extension that ring unanswered for the extension's
start alerting on the covering extension specified by the button.
·
If an extension already has a button set to this function, creating another button with this function will
automatically clear the setting from the existing button.
·
This function does not require a button that includes LEDs/LCD. However if set on a button with an LEDs/LCD, it
will indicate when the function is on.
·
If the user has this feature enabled, removing this button will turn the feature off.
·
Programming the destination and/or the originator onto the call coverage button is optional.
·
To access this function without a programmable button:
·
On DS and ETR phones, press FEATURE and then dial 20.
·
On BST phones, press FEATURE and dial 932.
1408/1416/9504/9508 Phone
1. Do one of the following depending on whether you want to change the button programming of the extension you
are using or that of another extension.
To program the same extension
a. At the extension, press Admin.
b. Use the up or down
scroll the display to Telephone
Programming. When highlighted, press
Select.
·
To do the above during a call, you may need to press the
option. If you access phone administration during a call, only the
buttons still affect the connected call.
2. Press the button to edit. Alternatively using the
press Select. Enter from 03 to 99 or press the corresponding button.
3. Press Program and either dial #20 or use the
Coverage and press Select.
4. At the Call Coverage Orig: prompt enter the extension number for which the button is being programmed.
5. At the Call Coverage Dest: prompt enter the destination extension number for the call coverage calls.
6. The button function is changed to Call Coverage O <covered extension> D <destination extension>.
·
Exit programming by pressing
Phone Based Administration
IP Office Basic Edition
then also start ringing at the call coverage extensions.
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To program another extension
a. At either of the first two extensions on the system, press Admin.
arrow buttons to b. Use the
c. At the Extension: prompt enter the extension that you want to
PHONE. Alternatively use the Back button to move to another menu.
Comments on this document? infodev@avaya.com
up or down arrow buttons to scroll the display to
Centralized Programming. When highlighted, press Select.
configure.
PHONE button to display the Admin soft key
up or down arrows, scroll to Button Programming and
up or down arrow buttons to scroll the display to Call
Call Coverage Rings setting will also
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SPEAKER, MUTE and
- Issue 6a (Thursday, February 22, 2018)
HEADSET
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