Call Coverage Buttons; Line Appearance Buttons - Avaya 9600 Series Manual

Appearance Buttons
It can also be used to make a call that the call appearance user can then join or retrieve from hold.
• When the user's call appearance button alerts, your matching bridged appearance button
also alerts. The bridged appearance button can be used to answer the call on the call
appearance button user's behalf.
• When the call appearance button user answers or makes a call using that call appearance,
your matching bridged appearance button shows the status of that call, for example
connected, on hold, etc. The bridged appearance button can be used to retrieve the call if on
hold or to join the call if active.
• Bridged appearance buttons are not supported between users on different systems in a
network.
Related links
Appearance Buttons

Call Coverage Buttons

Each call coverage button is associated with another user on your telephone system. The button
allows you to be alerted when that user has an unanswered call still ringing.
You can view the details of the call and answer it if required.
The settings of the user being covered control how long it rings at their phone before it also starts
alerting on your call coverage button for that user.
Call coverage appearance buttons are not supported between users on different systems in a
network.
Related links
Appearance Buttons

Line Appearance Buttons

Line appearance buttons allow you to make and receive calls on a specific telephone line
connected to your telephone system. The button also allows you to see when the line is in use by
other users.
For incoming calls, the telephone system still determines the destination for the call. That may be
a user or group. However, if you have a line appearance button for the line, you will see that there
is a call alerting and can answer it if required.
• Private Lines – Special behavior is applied to calls when you are the system's default
destination for a line for which you have a line appearance button. In that case, incoming
calls on that line will alert only on the Line Appearance button and not on any other buttons.
These calls will also not follow any forwarding.
November 2021
on page 26
on page 26
Using 9600 Series Phones on Avaya IP Office
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