User Manuals: Avaya 9600 Series IP Telephones

Manuals and User Guides for Avaya 9600 Series IP Telephones. We have 4 Avaya 9600 Series IP Telephones manuals available for free PDF download: Manual, User Manual, Using Manual, Quick Reference

Avaya 9600 Series Manual (187 pages)

For IP Office

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents
5
Part 1: Your Phone
12
Chapter 1: Phone Overview

13
- Important Safety Information
  13
- Other User Guides
  14
- 9608 Telephone
  14
- 9611 Telephone
  16
- 9621 Telephone
  17
- 9641 Telephone
  18
- Button Modules
  19
- The Phone Stand
  19
Chapter 2: Phone Keys and Display

20
- Phone Keys
  20
- Call Soft Keys
  22
- Programmable Feature Buttons
  23
- Touch Screen Operation
  23
Chapter 3: Status Display

24
- Status Icons
  24
- Status Letters
  24
Chapter 4: Appearance Buttons

26
- Call Appearance Buttons
  27
- Bridged Appearance Buttons
  27
- Call Coverage Buttons
  28
- Line Appearance Buttons
  28
- Part 2: Making and Answering Calls
  30
Chapter 5: Making Calls

31
- Making a Call
  31
- Making Additional Calls
  32
- Calling from Your Contacts
  32
- Calling from the Call Log
  33
- Redialling a Previous Number
  34
- Redialling in List Mode
  34
- Redialling in Last Number Mode
  34
- Making a
  35
- Busy Indication
  35
- Bloc Dialing
  36
- Dialing a Number in En-Bloc Mode
  36
- Enabling/Disabling En-Bloc Dialing
  36
- Withholding Your Number
  37
- Adjusting the Call Volume
  37
- Muting a Call
  38
- Ending Calls
  38
Chapter 6: Answering Calls

39
- Answering a New Call
  39
- Answering Another Call
  40
- Diverting a Call to Voicemail
  41
- Silence (Ignore) an Alerting Call
  41
- Dropping an Incoming Call
  41
- Page Calls
  42
- Displaying Other Calls
  42
- Using Call Pickup
  43
- Call Pickup Short Codes
  43
Chapter 7: Redialling

45
Chapter 8: Transferring Calls

47
Chapter 9: Holding Calls

50
- Holding Conference Calls
  50
- Holding a Call
  51
- Taking a Call off Hold
  51
- Switching between Calls
  51
- Transferring a Held Call
  52
Chapter 10: Parking Calls

54
- Parking Short Codes
  54
- Parking Calls (Features Menu)
  55
- Unparking Calls Using the Status Menu
  55
- Park & Page
  56
Chapter 11: Conferencing

58
Chapter 12: Forwarding Calls

67
Chapter 13: Do Not Disturb

73
- DND On/Off (Features Menu)
  73
- DND off (Status Menu)
  74
- Do Not Disturb Exceptions
  74
- Press Save
  74
- Related Links
  74
- Do Not Disturb Short Codes
  75
Chapter 14: Follow Me

76
- Follow Me to (Features Menu)
  76
- Follow Me (Status Menu)
  77
- Follow Me here (Features Menu)
  77
- Follow Me here (Status Menu)
  78
- Follow Me Short Codes
  78
Chapter 15: Twinning

80
Chapter 16: Contacts

86
- How the Directory Search Works
  87
- Managing External Contacts
  90
- Viewing Contacts
  90
- Making a Call from the Directory
  91
- Using the Directory for Other Functions
  92
- Adding a New Contact
  92
- Adding a Contact from Your Call Log
  93
- Editing a Contact
  94
- Deleting a Contact
  94
Chapter 17: Using the Call Log

96
- Missed Calls
  96
- Missed Group Calls
  97
- Accessing Your Call Log
  97
- Making a Call from Your Call Log
  98
- Viewing Call Details
  98
- Deleting a Call from Your Call Log
  99
- Deleting the Whole Call Log
  100
- Adding a Call Log Call to Your Contacts
  100
- Part 5: Voicemail
  102
Chapter 18: Voicemail

103
- Message Waiting Indication
  103
- Accessing the Visual Voice Menus
  104
- Checking Messages Using Visual Voice
  104
- Leaving a Message
  105
- Using Voicemail Email
  106
- Recording Your Mailbox Greeting
  106
- Record Your Name
  107
- Changing Your Voicemail Code
  108
- Switching Voicemail On/Off
  108
- Transferring a Call to Voicemail
  109
- Sending an Incoming Call to Your Mailbox
  109
- Voicemail Short Codes
  109
- Other Mailbox Guides
  110
- Part 6: Other Features
  111
Chapter 19: Account Codes

112
- Forced Account Codes
  112
- Manual Account Code Entry
  113
Chapter 20: Headset Operation

114
- Using a Heaset
  114
- Headset Caller Volume
  115
- Automatic Gain Control
  115
- Default Handsfree Audio Path
  115
- Using Bluetooth Headsets
  116
- Enabling Bluetooth Support
  116
- Pairing a Bluetooth Headset
  117
- Selecting a Paired Headset
  117
- Headset Alert Sounds
  118
Chapter 21: Handsfree Speaker Operation

119
- Using Handsfree
  119
- Speaker Volume
  120
- Default Audio Path
  120
- Automatic Gain Control
  121
Chapter 22: Logging In/Out

122
- Logging in
  123
- Logging in on Another User's Phone
  123
- Logging in on a "Not Logged In" Phone
  124
- Logging in on an Unregistered Phone
  124
- Logging out
  125
- Changing Your Security PIN
  125
- Locking Your Phone
  126
- Unlocking Your Phone
  127
- Auto Lock
  127
- Login Short Codes
  128
Chapter 23: Groups

129
Chapter 24: Ringer Controls

136
- Disabling the Ringer
  136
- Visual Alerting
  136
- Coverage Ring
  137
- Ringer Volume
  137
- Internal Auto-Answer
  138
Chapter 25: Display Controls

139
- Display Brightness
  139
- Display Contrast
  140
- Last Call Duration Display
  140
- Call Timer Display
  141
- Display Language
  141
- Auto Display Waiting Call
  142
- Inactivity Timer (Auto-Return)
  142
- Quick Touch Lines
  143
- Setting the Number of Quick Touch Lines
  143
- Configuring Quick Touch Line Buttons
  144
Chapter 26: Volume and Sound

146
- Button Clicks
  146
- Error Tones
  147
- Ringer Volume
  147
- Handset Volume
  147
- Headset Volume
  148
- Speaker Volume
  148
- Automatic Gain Control
  148
- Default Handsfree Audio Path
  149
Chapter 27: Programmable Feature Buttons

150
- Editing Your Programmable Buttons
  150
- Programmable Button Features
  151
- Abbreviated Dial Button
  152
- Absence Text Button
  152
- Account Code Button
  152
- Auto Answer Button
  152
- Call Forward All Button
  153
- Call Park Button
  153
- Call Park to Other Button
  153
- Call Pickup Button
  154
- Call Pickup any Button
  154
- Conf Meet Me Button
  154
- Drop Button
  154
- Flash Hook Button
  154
- Group Button
  155
- Page Button
  155
- Park and
  155
- Ringer off Button
  155
- Self-Administer Button
  156
- Send All Calls Button
  156
- Suppress Digits Button
  156
- Twinning Button
  156
- User Button
  157
- Part 8: Miscellaneous
  158
Chapter 28: Short Codes

159
Chapter 29: System Administration

162
- Checking the System Information
  162
- Checking the Time Server Status
  163
- Setting the Date
  163
- Setting the Time
  164
- Setting the Time Offset
  165
- Restarting the System
  165
- Managing the Memory Cards
  166
- Reporting System Alarms
  168
Chapter 30: The Status Menu

169
- Do Not Disturb
  169
- Follow Me to
  170
- Follow Me here
  170
- Forward on Busy
  170
- Forward on no Answer
  171
- Forward Unconditional
  172
- Forwarded here
  172
- Group Membership
  173
- Group Status
  173
- Switch Mobile Twinning off
  174
- Parked Calls
  174
- System Alarms
  175
Chapter 31: Menus

176
- Status Menu
  176
- Features Menu
  176
- A Menu
  177
- Menu Access Control
  178
Chapter 32: Entering Text Characters

180

Avaya 9600 Series User Manual (162 pages)

Branch Gateway

Brand: Avaya | Category: Gateway | Size: 2 MB

Table of Contents
3
Introduction
7
Important Safety Information
9
9608 Telephone
10
9611 Telephone
11
9620 Telephone
12
9621 Telephone
13
9630 Telephone
14
9640 Telephone
15
9641 Telephone
16
9650 Telephone
17
Button Modules
18
Phone Keys
18
Status Letters
20
Touch Screen Operation
20
The Phone Stand
20
Making Calls
23
Bloc Dialing
24
Call Soft Key Options
25
Calling from the Contacts List
26
Calling from the Call Log/History
26
Redialling a Previous Number
27
Making a
27
Withholding Your Number
27
Adjusting the Call Volume
28
Muting a Call
28
Ending Calls
28
Answering Calls
29
Diverting a Call to Voicemail
32
Ignoring an Incoming Call
32
Answering a
32
Using Call Pickup
32
Redialling
35
Open Call Log Mode
36
Last Dialed Mode
36
Selecting Your Redial Mode
36
Holding and Parking Calls
37
Holding Calls
39
Holding a Call
39
Taking a Call off Hold
39
Switching between Calls
39
Transferring a Held Call
40
Parking Calls
40
Parking Calls Using the Menu
40
Unparking Calls (Status Menu)
40
Transferring Calls
41
Transferring to Voicemail
42
Transferring a Held Call
42
Account Codes
43
Forced Account Code Entry
44
Manual Account Code Entry
44
Conference Calls
45
Starting a Conference
46
Adding a Call to a Conference
46
Viewing Conference Details
46
Dropping/Muting Parties
47
Holding a Conference Call
47
Headset/Handsfree Operation
49
Headset/Handsfree Operation
50
Headset Volume
50
Default Handsfree Audio Path
50
Handsfree Speaker Operation
51
Speaker Volume
51
Default Handsfree Audio Path
51
Contacts/Directory
53
Managing External Contacts
56
Viewing Contacts Details
57
Making a Call from the Directory
58
Using the Directory for Other Functions
58
Adding a New Contact
59
Adding a Contact from the Call Log/History
59
Editing a Contact
60
Deleting a Contact
60
Call History
61
Accessing the Call Log/History
63
Making a Call
63
Viewing Call Details
64
Deleting a Record
65
Deleting All Records
65
Adding a Record to Your Contacts
65
Voicemail
67
Message Waiting Indication
68
Visual Voice
69
Checking Messages
69
Sending a Message
70
Email Mode
70
Mailbox Greeting
71
Changing Your Voicemail Code
72
Switching Voicemail On/Off
73
Transferring to Voicemail
73
Sending a Call to Voicemail
73
Logging In/Out
75
Logging in
77
Logging in on a Phone Already in Use
77
Logging in on a Not Logged in Phone
77
Logging in on an Unregistered Phone
77
Logging out
78
Locking/Auto Locking
78
Unlocking
78
Changing Your Security PIN
79
Redirecting Calls
81
Follow Me
83
Follow Me to (Features Menu)
84
Follow Me (Status Menu)
84
Follow Me here (Features Menu)
84
Forwarding Calls
85
Forward Unconditional (Status Menu)
87
Forward Unconditional (Features Menu)
87
Forward on Busy/No Answer (Features Menu)
88
Forward on no Answer (Status Menu)
88
Forward on Busy (Status Menu)
89
Do Not Disturb
90
DND On/Off (Features Menu)
91
DND off (Status Menu)
91
Do Not Disturb Exceptions
91
Twinning
92
Mobile Twinning Control
92
Groups
93
Group Membership
95
Group Membership On/Off (Status Menu)
95
Group Membership On/Off (Features Menu)
95
Group Service Status and Fallback
96
Changing the Group Service Status (Features Menu)
97
Changing the Group Service Status (Status Menu)
97
Changing the Group Fallback
98
Button Features
99
Editing Your Programmable Buttons
101
Abbreviated Dial
101
Absence Text
101
Account Code
101
Automatic Callback
101
Breakout
101
Call Park
102
Call Forward All
102
Call Park to Other
102
Call Pickup
102
Call Pickup any
102
Drop Call
102
Flash Hook
102
Group BLF
102
Hunt Group Night Service
103
Internal Auto Answer
103
Paging
103
Ringer off
103
Self Administer
103
Send All Calls
103
Suppress Digits
103
User BLF
103
Home Screen
105
Editing Your Home Screen
107
Abbreviated Dial
108
Absence Text
108
Auto Intercom
108
Call Forward All
108
Call Pickup
108
Call Pickup any
108
Self Administer
108
Send All Calls
108
Phone Settings
109
Mobile Twinning
111
Withhold Number
111
Redial Mode
111
Bloc Dialing
112
Ringer Controls
112
Disabling the Ringer
113
Visual Alerting
113
Coverage Ring
113
Ring Sound
114
Ringer Volume
115
Internal Auto Answer
115
Display Controls
116
Display Brightness
117
Last Call Duration Display
117
Home Screen Display
118
Call Timer Display
118
Display Language
119
Show Call Waiting
119
Inactivity Timer (Auto Return)
119
Quick Touch Lines
120
Volume and Sound
121
Button Clicks
121
Error Tones
121
Ringer Volume
121
Handset Volume
122
Headset Volume
122
Speaker Volume
122
Automatic Gain Control
122
Default Handsfree Audio Path
122
Backup/Restore
123
Backup
123
Restore
123
Debug Mode
124
Viewing Information
124
Status Menu
127
Do Not Disturb
128
Follow Me to
128
Follow Me here
129
Forward on Busy
129
Forward on no Answer
130
Forward Unconditional
130
Forwarded here
130
Group Membership
131
Group Service Status
131
Mobile Twinning
131
Parked Calls
132
System Alarms
132
Short Codes
133
System Administration
137
Checking the System Information
138
Setting the Date
138
Checking the Time Server Status
139
Setting the Time
140
Setting the Time Offset
140
Shutting down the System
141
Managing Memory Cards
142
Reporting System Alarms
143
Menus
145
Features Menu
146
Status Menu
148
A Menu
149
Glossary
151
Abbreviated Ring
152
Appearance Button
152
Attention Ring
152
Auto Hold
152
Bridged Appearance Button
152
Call Appearance Button
152
Call Coverage Button
152
Coverage Ring
152
Do Not Disturb
152
Do Not Disturb Exceptions
152
Follow Me
153
Follow Me here
153
Follow Me to
153
Forward on Busy
153
Forward on no Answer
153
Forward Unconditional
153
Group
154
Idle Line Preference
154
Internal Twinning
154
Line Appearance Button
154
Logged out
154
Missed Call
154
Missed Group Call
154
Login Code
154
Mobile Twinning
154
Park Call
155
Park Slot Number
155
Ringing Line Preference
155
Short Codes
155
System Administrator
155
System Phone User
155
Twinning
155
Index
157

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User Manuals: Avaya 9600 Series IP Telephones

Avaya 9600 Series Manual (187 pages)

Table of Contents

Chapter 1: Phone Overview

Chapter 2: Phone Keys and Display

Chapter 3: Status Display

Chapter 4: Appearance Buttons

Chapter 5: Making Calls

Chapter 6: Answering Calls

Chapter 7: Redialling

Chapter 8: Transferring Calls

Chapter 9: Holding Calls

Chapter 10: Parking Calls

Chapter 11: Conferencing

Chapter 12: Forwarding Calls

Chapter 13: Do Not Disturb

Chapter 14: Follow Me

Chapter 15: Twinning

Chapter 16: Contacts

Chapter 17: Using the Call Log

Chapter 18: Voicemail

Chapter 19: Account Codes

Chapter 20: Headset Operation

Chapter 21: Handsfree Speaker Operation

Chapter 22: Logging In/Out

Chapter 23: Groups

Chapter 24: Ringer Controls

Chapter 25: Display Controls

Chapter 26: Volume and Sound

Chapter 27: Programmable Feature Buttons

Chapter 28: Short Codes

Chapter 29: System Administration

Chapter 30: The Status Menu

Chapter 31: Menus

Chapter 32: Entering Text Characters

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