Call Coverage Buttons - Avaya 1408 User Manual

1.11.4 Call Coverage Buttons

Each call coverage button is associated with another user on your telephone system. The button allows you to be alerted
when that user has an unanswered call still ringing. You can view the details of the call and answer it if required.
The settings of the user being covered control how long it rings at their phone before it also starts alerting on your call
coverage button for that user.
If you have any bridged appearance and or call coverage buttons, you can
should be used when a call alerts on any of those buttons. The options are to use normal ringing, a single non-repeated
ring (abbreviated ring) or no ring. The coverage ring setting is only used if you do not already have a connected call. If
you already have a connected call in progress, the shorter of your coverage ring and the system administrator set
attention ring settings is used.
Call Coverage Button Lamps
The following lamp states are used by appearance buttons configured to be call coverage buttons.
Button Lamps
Red off.
Green off.
Red off.
Green slow flash.
Red on.
Green slow flash.
Red on.
Green on.
Red off.
Green fast flash.
1408/1416 Phone User Guide
IP Office 9.0
Call Coverage Button State
Idle
The button is not in use.
Alerting
The call coverage is alerting for an unanswered call at the covered user's phone. This is
accompanied by ringing. If the user is already on a call, only a single ring is given.
Alerting + Selected
As above but Ringing Line Preference has made this the user's current selected button.
In Use Here
The user has answered the call requiring coverage.
On Hold Here
The covered call has been put on hold by the call coverage button user.
Comments on this document? infodev@avaya.com
Introduction: Appearance Buttons/Menu
set the type of ringing (coverage ring)
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