Vms Coverage Rings - Avaya IP Office Basic Edition Manual

12.2 VMS Coverage Rings

You can program the number of times that an extension will ring before the call goes to voicemail.
·
If an extension has call coverage and voicemail active, covered calls ring at the covering extension for the specified
number of call coverage rings:
·
If the covering extension does not answer, the call is routed to the voice mailbox of the extension that
activated Call Coverage after the specified number of VMS Cover Rings.
·
If the covering extension has Do Not Disturb active, the call is routed immediately to the voicemail.
·
One ring is approximately 5 seconds.
·
For IP Office Basic Edition 6.1 and higher+ the option 0 for immediate voicemail is available. 0 is the only value
useable for phantom extensions. If selected it has the following effects.
·
For a call that would have otherwise have alerted at the extension, the call now goes immediately to
voicemail.
·
If the extension has call forwarding set, the forwarded call will continue ringing at the forwarding target rather
than going to voicemail.
·
If the extension is the target for another extension's call forwarding, the call will go immediately to the
forwarding extension's voicemail.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
·
To do the above during a call, you may need to press the
option. If you access phone administration during a call, only the
buttons still affect the connected call.
2. Use the up or down
Select.
3. Use the up or down
4. Use the up or down
Select.
5. At the Extension: prompt enter the extension you want to edit.
6. The current setting is displayed.
7. Enter the number of rings required, between 1 and 9. The default is 3 (15 seconds).
·
Alternatively use the
default setting.
8. Use the up or down
·
Exit programming by pressing
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press
·
If the system has a
2. The phone displays System Admin.
3. Dial #321. The phone displays VMS Cover Rings.
4. Enter the number of the extension to be programmed.
5. Enter the number of rings required, between 1 and 9. The default is 3 (15 seconds).
·
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return
to the default setting.
6. Press the Next Item or Previous Item button for the next or previous extension respectively.
·
To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
Phone Based Administration
IP Office Basic Edition
arrow buttons to scroll the display to System Administration. When highlighted, press
arrow buttons to scroll the display to Extensions. When highlighted, press Select.
arrow buttons to scroll the display to VMS Coverage Rings. When highlighted, press
left or right arrow icons to toggle through the settings or Default to return to the
arrow buttons to select another extension to adjust if required.
PHONE. Alternatively use the Back button to move to another menu.
system password set, it is requested. Enter the password.
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Comments on this document? infodev@avaya.com
Voicemail: VMS Cover On/Off
PHONE button to display the Admin soft key
SPEAKER, MUTE and
Feature **config (ie. Feature **266344).
- Issue 6a (Thursday, February 22, 2018)
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