Music On Hold - Avaya IP Office Basic Edition Manual

15.2 Music on Hold

When music-on-hold is activated and available, a caller on hold hears the hold music connected to the system.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
·
To do the above during a call, you may need to press the
option. If you access phone administration during a call, only the
buttons still affect the connected call.
2. Use the up or down
Select.
3. Use the up or down
Select.
·
Alternatively, dial # and the
4. Use the up or down
5. The current setting is shown.
6. Press 1 or 2. The default is 1, ie. music on hold is on.
·
1 = Active/Assigned (the default).
·
2 = Not active/Not assigned.
·
Alternatively use the
default setting.
·
Exit programming by pressing
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press
·
If the system has a
2. The phone displays System Admin.
3. Dial #602. The phone displays Music on Hold.
4. Enter the required value. The default is 1, ie. music on hold is on.
·
1 = Active/Assigned (the default).
·
2 = Not active/Not assigned.
·
To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
ETR 18D/ETR 34D Phone
1. At either or the first two extensions on the system, press Feature 0 0 followed by two presses of the first
intercom or call appearance button.
2. System Administration: is shown on the display.
3. Dial #602. The phone displays Music on Hold.
4. Enter the required value. The default is 1, ie. music on hold is on.
·
1 = Active/Assigned (the default).
·
2 = Not active/Not assigned.
·
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
Phone Based Administration
IP Office Basic Edition
arrow buttons to scroll the display to System Administration. When highlighted, press
arrow buttons to scroll the display to Auxiliary Equipment. When highlighted, press
system administration
arrow buttons to scroll the display to Music on Hold. When highlighted, press Select.
left or right arrow icons to toggle through the settings or Default to return to the
PHONE. Alternatively use the Back button to move to another menu.
system password set, it is requested. Enter the password.
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PHONE button to display the Admin soft key
SPEAKER,
10
code.
Feature **config (ie. Feature **266344).
- Issue 6a (Thursday, February 22, 2018)
Holding Calls: Hold Recall Time
MUTE and HEADSET
Page 219