Job Aid: Line Redirection Notes - Nortel BCM50 Configuration Manual

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Section 2: DN records
Interrupting calls:
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• DND on Busy: Set to Y if you want the caller to receive a Do Not Disturb message if the
telephone is busy. Ensure this is set to N, if the Fwd on Busy to field has a value.
• Priority Call: Select Y if you want the user to be able to forward calls that alert at the
telephone where the call was forwarded, even if it is busy.
• Intrusion: Select an intrusion level if you want the user to be able to break into calls on
other telephones. The intrusion level must be the same or higher than the telephone being
interrupted.
Auto Hold: Select Y if you want calls coming into the telephone to automatically go on hold if
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the user answers another call or dials out while an incoming call is active.
Aux Ringer: Select Y if there is an external ringer attached, and you want calls coming into
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this telephone to alert at the external ringer.
Redirect settings:
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• Allow Redirect: Set to Y if you want the user to be able to redirect active lines to other
telephones.
• Redirect Ring: Set to Y if you want calls coming into a redirected line to give a small alert.
Receive Short Tones: This should always be set to N for digital telephones.
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Administrative capabilities:
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• Pickup Group: If you want this telephone to be able to be answered by other telephones in
a defined group, choose the appropriate group. Otherwise, leave the setting at None.
• Direct Dial: Select the direct dial telephone assignment that you want this telephone to be
able to dial with one digit (direct dial access code).
• Keep DN Alive: Set to Y if you plan to move the telephone and want the telephone
programming to follow to the new location.
• SM Supervisor: Set to Y if this user will be monitoring hunt group calls.
• Reset Call Log Password: If the user forgets their Call Log password, select this checkbox
to reset the password to blank.
• Hotline: Enter an external number that is automatically dialed if the receiver is picked up.
10 Next step: "Configuring preferences" on page

Job aid: Line redirection notes

This feature allows you to send your external calls to a telephone outside the office. You can
decide to redirect all, or just some, of your external lines.
Warning: You redirect lines at a telephone, but after redirection programming, the lines
redirect for the entire system.
Warning: While you are programming Line Redirection, you do not receive any
indication of calls that do not actually ring at your telephone.
N0027146 [Publish Date]
Configuring telephones: Digital telephones
82.