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Nortel SRG50 Configuration Manual

Nortel SRG50 Configuration Manual

Survivable remote gateway
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Download this manual See also: Configuration Manual
SRG50 Configuration Guide
BCM50 3.0
Survivable Remote Gateway
Document Status: Standard
Document Number: NN40140-500
Document Version: 02.03
Date: June 2008

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  • Page 1 SRG50 Configuration Guide BCM50 3.0 Survivable Remote Gateway Document Status: Standard Document Number: NN40140-500 Document Version: 02.03 Date: June 2008...
  • Page 2 Nortel Networks. Trademarks Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    SRG50 overview ........
  • Page 4 NN40140-500 NN40140-500...
  • Page 5 SRG50 and BCM50 features comparison ........18...
  • Page 6 Network Bandwidth Management (NBWM) ......39 Adaptive Network Bandwidth Management (ADBWM) ..... 39 Alternative Call Routing (ACR) .
  • Page 7 Glossary ........... . . 97 SRG50 Configuration Guide...
  • Page 8 NN40140-500 NN40140-500...

  • Page 9: Getting Started

    PSTN. SRG50 supports H323 and SIP Trunking and up to 80 survivable IP users with a single SRG application authorization code. It is provided as a cost-effective VoIP business continuity solution for small branch offices.
  • Page 10 Chapter 1 Getting started Table 1 Acronyms used in this guide (Sheet 2 of 2) Acronym BARS BUID DDIM ESDN GATM MCDN MOTN NARS NBWM PSTN VoIP VPNI NN40140-500 NN40140-500 Description Basic alternate route selection Branch user ID Coordinated dialing plan Digital drop and insert mux Directory number Distant steering codes...

  • Page 11: Symbols And Conventions Used In This Guide

    These conventions and symbols represent the Business Series Terminal display and dialpad. Convention Word in a special font (shown in the top line of the display) Example Used for Pswd: Command line prompts on display telephones. Chapter 1 Getting started SRG50 Configuration Guide...

  • Page 12: Related Publications

    This section provides a list of additional documents referred to in this guide. Administration Guide (NN40020-600) Device Configuration Guide (NN40020-300) Installation Checklist and Quick Start Guide (NN40020-308) Installation and Maintenance Guide (NN40020-302) Main Office Configuration Guide for SRG50 (NN43001-307) Networking Configuration Guide (NN40020-603) Telephony Device Installation Guide (NN40020-309) NN40140-500 NN40140-500...

  • Page 13: How To Get Help

    Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. Chapter 1 Getting started SRG50 Configuration Guide...
  • Page 14 Chapter 1 Getting started NN40140-500 NN40140-500...

  • Page 15: Srg50 Overview

    Chapter 2 SRG50 overview The SRG50 is a software application that leverages the BCM50 platform. It is optimized to provide feature transparency to the main office call server and to act as a survival remote gateway in a CS 1000 IP branch office environment.

  • Page 16: Srg50 Creation

    The Installation Checklist and Quick Start Guide is provided on the SRG50 Documentation CD that is shipped with your SRG50 system. Instructions in that guide are referenced in the following procedures. Also, the relevant BCM50 default IP addresses, user names, and passwords are...

  • Page 17: To Activate The Srg Keycode

    Onbox main web page (http:// [IP address] SRG50 keycode activation To create an SRG50, use Element Manager to activate the SRG keycode on a BCM50 system (BCM50 or BCM50b main unit). To activate the SRG keycode Locate the SRG authorization codes supplied with your product.

  • Page 18: To Reboot The System

    Open the Resources folder (Configuration > Resources). Verify that there is a Survivable Remote Gateway panel. SRG50 and BCM50 features comparison The table Comparison of BCM50 and SRG50 Table 5 Comparison of BCM50 and SRG50 (Sheet 1 of 2) Item MBMs Digital telephone sets FCAPS...

  • Page 19: Supported Devices

    The SRG50 is positioned primarily to support IP telephones and clients. However, analog devices can be supported using analog station modules (ASM), or by using an analog terminal adapter (ATA2) in conjunction with a digital station module (DSM). The SRG50 does not support digital or ISDN telephones.

  • Page 20: Srg50 Terminology

    They are provided to facilitate communications between SRG and main office personnel. In the table, the Element Manager path where the term appears is provided for reference and may not represent every appearance of the term. Table 6 SRG50 terminology (Sheet 1 of 2) Term Description Port For telephony configuration (Configuration >...

  • Page 21: Coordination With The Main Office Call Server

    Table 6 SRG50 terminology (Sheet 2 of 2) Term Description Target Lines Target lines are internal, virtual paths between trunks and telephones for incoming calls (only). They provide flexibility in the way trunks and telephones can be associated: target lines can be used to direct an incoming call to one or more telephones, direct one or more trunks to one phone, or direct several trunks (in a line pool) to one or more phones.
  • Page 22 Chapter 2 SRG50 overview Figure 1 Normal mode Branch office IP phones WLAN handsets IP telephones connected at the SRG are registered with the main office call server and are under main office control. They operate as branch user sets and have access to all telephony services and features that the call server offers to IP telephones connected directly to the main office.

  • Page 23: Branch Office

    SRG configuration at the main office and the SRG is complete the IP telephone is redirected to the main office, where it registers as a branch user and changes from local mode to normal mode. Chapter 2 SRG50 overview Local mode on page 23.

  • Page 24: Srg Installation And Configuration Summary

    CS 1000 considerations SRG installation and configuration summary The SRG50 Configuration Guide provides information specific to configuring a BCM50 as an SRG. Information pertaining to generic BCM50 practices and procedures is provided in the BCM50 documentation suite.
  • Page 25 The figure Process map for installing and configuring an SRG for installing and configuring an SRG50. The procedures in this document assume that the following activities have been completed: • The BCM50, including media bay modules, cabling, telephones, and peripherals, have been installed.

  • Page 26: Process Map For Installing And Configuring An Srg

    Chapter 2 SRG50 overview Process map for installing and configuring an SRG Figure 3 Process map for installing and configuring an SRG The main office is installed and running and the information to support SRG has been configured. You have reviewed the SRG and BCM50 system requirements and documentation.

  • Page 27: Task Summary

    Chapter 3 Task summary The task summary offers a high level, chronological review of the tasks required to configure the SRG50. The paths (Xxxx > Yyyy > Zzzz) direct you to the appropriate Business Element Manager (Element Manager) panels. Foundation configuration Foundation configuration refers to configuration that is done as part of BCM50 foundation activities.

  • Page 28: Ip Telephone Configuration

    In the default configuration, the VoIP trunks are assigned to line pool BlocA. Instructions in the SRG50 Configuration Guide assume that the default configuration has been maintained. Configuration > Telephony > Lines > Active VoIP Lines > Active VoIP Lines table > Line Type column >...

  • Page 29: Dialing Plan Configuration

    60 Configuration settings for redirected phones Private dialing plan on page 68 Meridian Customer Defined Network (MCDN) Chapter 3 Task summary on page 55 on page 56 on page 59 on page 61 on page 69 SRG50 Configuration Guide...
  • Page 30 Chapter 3 Task summary Configure VoIP trunk QoS settings. Configuration > Resources > Telephony Resources > Modules panel > IP Trunks row > H323 Media Parameters tab or SIP Media Parameters tab Internal Reference: External Reference: Networking Configuration Guide (NN40020-603) Enable or disable fallback.

  • Page 31: Call Routing Configuration

    SRG PSTN access on page 76 Bandwidth management configuration: NBWM, ADBWM, and ACR Bandwidth management configuration: NBWM, ADBWM, and ACR CS 1000 information for the SRG IP telephones redirection on page 47 Chapter 3 Task summary on page 44 SRG50 Configuration Guide...
  • Page 32 Chapter 3 Task summary NN40140-500 NN40140-500...

  • Page 33: Cs 1000 Considerations

    The Main Office Configuration Guide for SRG50 (NN43001-307) provides information specific to the configuration of an SRG50 on the CS 1000. This guide is included on the SRG50 documentation CD for your reference. Access to other CS 1000 documentation may be required if personnel are not familiar with configuration of branch offices on the CS 1000.
  • Page 34 Chapter 4 CS 1000 considerations Table 7 Comparison of CS 1000 and SRG terms and contexts (Sheet 2 of 2) Term or Context Routing Numbering Plan ID Access codes (SRG: Destination codes) Network Class of Service Network Bandwidth Management Trunks IP telephone password NN40140-500 NN40140-500...

  • Page 35: Normal And Local Mode Overview

    This display is configurable by installers to meet local language and usage norms. In local mode, the IP users connected at the branch office are under the control of the SRG50 call services. As such, the normal main office call server features are not available. The SRG50 offers a basic feature set when in local mode which allows IP Phones to continue to make and receive calls internally within the branch office and over the provisioned local PSTN interfaces.

  • Page 36: Survivability

    Services access is also supported. No local applications or Business Communication Manager features are supported in local mode operation. Analog devices continue to be under the control of the SRG50 system. It is the intent of local mode to provide continued access to the PSTN for critical calls and emergency services.

  • Page 37: Recovery To Normal Mode

    SRG trunks because the Virtual Trunks are not available. (SRG analog [500/ 2500-type] telephones are accessible if alternate routing is available through the PSTN.) For more information about virtual trunks for SRG50, see the Main Office Configuration for Survivable Remote Gateway 50 (NN43001-307).

  • Page 38: Virtual Trunk Capacity

    Virtual trunk capacity The SRG supports a number of simultaneous calls depends on the specific codec type used. SRG50 supports 24 virtual IP trunks that are either H.323 only, SIP only, or a combination of the H.323 and SIP. In normal mode, the codec selection used is controlled by specific programming of the CS1000. In this case: SRG50 supports up to a maximum of 15 Virtual trunks unless both the intrazone and interzone codecs are configured as Best Quality (G.711) in which case, the maximum number of...

  • Page 39: Network Bandwidth Management (Nbwm)

    ACR allows calls to be routed by overflowing them, trading off the capital cost of WAN bandwidth against the incremental cost of overflowed calls. Chapter 4 CS 1000 considerations Bandwidth management configuration: NBWM, ADBWM, and on page 40). Bandwidth management configuration: NBWM, ADBWM, Bandwidth SRG50 Configuration Guide...

  • Page 40: To Configure Srg For Nbwm And Adbwm

    Chapter 4 CS 1000 considerations Bandwidth management configuration: NBWM, ADBWM, and To configure SRG for NBWM and ADBWM Obtain the Virtual Private Network ID and the Zone ID numbers configured at the main office. Use Element Manager to enter these numbers in the appropriate fields at Configuration > Telephony >...

  • Page 41: To Configure Alternative Call Routing With Did Trunks

    Access the Dialing Plan - Routing panel (Configuration > Telephony > Dialing Plan > Routing) and select the Routes tab. b Add a new route (for example, 996). Chapter 4 CS 1000 considerations on page 40. on page 74 and the Networking SRG50 Configuration Guide...

  • Page 42: Emergency Services Access (Esa) Configuration

    Chapter 4 CS 1000 considerations Ensure that the DN Type is Public (Unknown). d In the External Number field, enter the NPA-NXXX of the DID trunks that serve the main office. Assign the PSTN line pool to the route (select the line pool from the Use Pool list; default is A).

  • Page 43: To Configure Emergency Services Access

    If not, add the 911 DN Prefix. If required, double click the DN Length field and then change the value to 3. To configure on-site notification To use the on-site notification for Emergency Services, you need to include a LAN CTE port in your keycode. Chapter 4 CS 1000 considerations Remote Access SRG50 Configuration Guide...

  • Page 44: Cs 1000 Information For The Srg

    Chapter 4 CS 1000 considerations CS 1000 information for the SRG In order to redirect IP telephones and forward calls to the main office (Call Forward All Calls feature), the SRG requires information about the main office network environment. This information is recorded through Element Manager on the S1000 Main Office Settings panel.
  • Page 45 SIP and H.323 virtual trunk configurations. The type of numbering plan at the main office. The main office dialing plan. Ensure that the SRG private dialing plan is configured to match the selected value. SRG50 Configuration Guide on page 72).

  • Page 46: To Datafill The S1000 Main Office Settings Panel

    Chapter 4 CS 1000 considerations Table 8 S1000 Main Office Settings (Sheet 3 of 3) Field Values Node ID 9999 (default) Range: 0 to 9999 MO Access Code Length For CDP dialing plans: set to 0 For UDP dialing plans: set to length of line pool access code or destination code in front of LOC.

  • Page 47: Ip Telephones Redirection

    To configure SRG using SIP trunks, CS1K must accept the end point as an H323 and SIP entity and accept it as h323 and SIP endpoint. You do not need to enter BCM SRG50 configuration under Telephony Resources > IP Trunks > H323 Setting. The entire configuration for SIP trunking must be entered under SIP settings, SIP Proxy, SIP media parameters, SIP URI Maps and SIP Authentication.

  • Page 48: S1000 Ip Terminal Details Panel

    Chapter 4 CS 1000 considerations Table 9 IP telephone numbers and models (Sheet 2 of 2) TN (CS 1000) BUID (same MOTN (SRG) number at CS 1000 (same number) and SRG) S1000 IP Terminal Details panel Element Manager provides SRG-specific panels for recording the CS 1000 TN and BUID that are associated with a particular SRG DN.

  • Page 49: To Enter The Motn And Buid

    This field echoes the address of the main office terminal proxy server when the IP telephone is redirected. Telephone (DN) records on page 56. S1000 IP Terminal Details panel IP telephone numbers and models S1000 IP Terminal Details panel SRG50 Configuration Guide...

  • Page 50: Ip Telephone Settings

    Chapter 4 CS 1000 considerations Figure 6 S1000 IP Terminal Details panel IP telephone settings For IP telephones that are redirected to the main office call server, incorporate the settings shown in the table Configuration settings for redirected IP Phones Guide (NN40020-300) and the Networking Configuration Guide (NN40020-603) provide detailed instructions for configuring IP telephones.

  • Page 51: Firmware Upgrade

    The table Supported IP clients and firmware versions firmware versions supported on the SRG50. The SRG50 column indicates the firmware versions included with the SRG software. The CS 1000 columns identify the version of firmware to use for specific releases.
  • Page 52 Chapter 4 CS 1000 considerations NN40140-500 NN40140-500...

  • Page 53: Ip Telephones Setup And Configuration

    55 on page 56 on page 59 on page 60 on page 60 on page 61 on page 62 on page 63 Telephony Resources panel, IP and App Sets on page 61 on page 54). SRG50 Configuration Guide...
  • Page 54 Chapter 5 IP telephones setup and configuration There are three fields that define the password registration process (see the table registration parameters Enable registration, Enable global registration password, and Global password. Table 13 Password registration parameters Enable registration Enable global registration password Global password Figure 7 Telephony Resources panel, IP and App Sets...

  • Page 55: To Change Local Mode Indication

    The fields related to QoS are on the right side of the panel. Enter the appropriate values. Chapter 5 IP telephones setup and configuration on page 54). QoS settings (codec, jitter buffer, and related items) on page 56). on page 70). SRG50 Configuration Guide...

  • Page 56: To Configure Dn Records For Redirected Ip Telephones

    VoIP trunks are assigned to line pool BlocA and the four PSTN trunks are assigned to line pool A. For more information, see SRG50 overview To configure DN records for redirected IP telephones In Element Manager, navigate to the All DNs panel (Configuration > Telephony > Sets > All DNs).
  • Page 57 Chapter 5 IP telephones setup and configuration on page 47. on page 60). In local mode, the Call Forward All SRG50 terminology on page 20. on page 59 and then return to All DNs panel on page 58). SRG50 Configuration Guide...
  • Page 58 Chapter 5 IP telephones setup and configuration Figure 9 All DNs panel 13 Select the Capabilities and Preferences tab. 14 In the Intercom keys column, set Intercom Keys to 1 if required. 15 On the Details for DN subpanel, select the Button Programing Table tab. 16 Program the voice mail access button with the PSTN dialup for the main office voice message system.

  • Page 59: To Map Received Numbers To The Dn

    (that is, the VoIP trunks). This number is usually the same as the DN. Figure 10 Target Lines panel Chapter 5 IP telephones setup and configuration SRG50 terminology on page 20). on page 59). Basic SRG50 Configuration Guide...

  • Page 60: To Configure Dhcp Settings For Srg Operation

    From the DHCP Server is list, select Enabled - IP Phones Only. From the WINS node type list, select H-node. In the Default gateway field, enter an address that meets the requirements of the SRG50 LAN. In the Lease time field, enter a value that meets the requirements of your system.

  • Page 61: To Activate Test Local Mode

    The telephone is now in Test Local Mode. Chapter 5 IP telephones setup and configuration on page 61. CS 1000 SRG IP address 7300 SRG IP address 7300 CS 1000 considerations on page 33. Configuration settings for SRG50 Configuration Guide...

  • Page 62: To Exit Test Local Mode (And Return To Normal Mode)

    Chapter 5 IP telephones setup and configuration To exit Test Local Mode (and return to Normal Mode) Generally, you exit Test Local Mode by waiting for the feature to time out or by pressing the Exit key ( ). This key is active only when the telephone is in the local mode test. For the WLAN Handsets 2210/2211/2212, pressing the End key causes the phone to exit Test Local Mode.

  • Page 63: 911 Emergency Services Support

    SRG is routed back to the SRG’s local PSTN. configuration on page 42 includes a procedure for configuring the SRG for CS 1000 Emergency Services Access. Chapter 5 IP telephones setup and configuration Emergency Services Access (ESA) SRG50 Configuration Guide...
  • Page 64 Chapter 5 IP telephones setup and configuration NN40140-500 NN40140-500...

  • Page 65: Setting Up The Private Voip Network

    Figure 11 IP networking, SRG to WAN, main office to WAN Branch office IP phones WLAN handsets on page 65). SRG-specific configuration VoIP path for SRG operation IP network connections Software phones IP Networking SRG50 Configuration Guide on page 66). Main office IP phones...
  • Page 66 Chapter 6 Setting up the private VoIP network Figure 12 VoIP path for SRG operation Branch office IP phones WLAN handsets Generic procedures for setting up a private network on the SRG are covered in the Networking Configuration Guide (NN40020-603). Items to address when establishing the private VoIP network between the SRG and the main office are: •...

  • Page 67: Basic Parameters

    The table Basic parameters for SRG operation. Typically, these parameters are specified as part of BCM50 foundation activities; in most cases, their configuration is not covered in the SRG50 Configuration Guide. Table 15 Basic parameters (Sheet 1 of 2) Parameter...

  • Page 68: Private Dialing Plan

    Chapter 6 Setting up the private VoIP network Table 15 Basic parameters (Sheet 2 of 2) Parameter Value SRG net mask IP address of SRG gateway VLAN PSTN number for dialing into the main office from the SRG when in local mode PSTN number for dialing into the...

  • Page 69: To Enable Mcdn Tat

    Telephony > Dialing Plan > Private Network > Dialing Plan - Private Network panel > MCDN subpanel (see the figure Chapter 6 Setting up the private VoIP network Dialing Plan — Private Network panel, MCDN subpanel on page 70). SRG50 Configuration Guide...

  • Page 70: Qos Settings (Codec, Jitter Buffer, And Related Items)

    Chapter 6 Setting up the private VoIP network Figure 14 Dialing Plan — Private Network panel, MCDN subpanel QoS settings (codec, jitter buffer, and related items) Quality of Service (QoS) settings for the VoIP trunks at the SRG are determined by the main office settings;...

  • Page 71: To Enter The Qos Settings For Voip Trunks

    Chapter 6 Setting up the private VoIP network H.323 settings Supported for IP telephones for local calls only. See telephone codec and jitter settings on page 71). Main office QoS settings SIP settings on page 55 for details. on page SRG50 Configuration Guide...

  • Page 72: To Enable Fallback

    Chapter 6 Setting up the private VoIP network Network security Firewall configuration for SRG is the same as for the BCM50 and is detailed in the Networking Configuration Guide (NN40020-603). Firewalls cannot be configured to allow VoIP pass through. Instead, the SRG supports IPsec tunnels to provide VoIP pass through. IPsec tunnels are also covered in the Networking Configuration Guide (NN40020-603).

  • Page 73: Gatekeeper Routing

    Access the IP Trunks configuration panel in Element Manager to configure the SIP trunks (Configuration > Resources > Telephony Resources > Modules panel > Module type column > IP Trunks, then select the SIP Settings tab). Chapter 6 Setting up the private VoIP network SRG50 Configuration Guide...

  • Page 74: To Configure Routing For Outgoing Calls

    Call routing is covered in depth in the Networking Configuration Guide. The instructions in the SRG50 Configuration Guide are an abbreviation of that material, and only cover procedures that are specific to SRG operations; that is, for calls from redirected IP telephones. For more detailed information, see the Networking Configuration Guide.
  • Page 75 With the Destination Code row highlighted, select the SRG schedule from the Alternate Routes list (Alternate Routes for Destination Code details panel). g In the First Route field, enter 998 (the VoIP route). Chapter 6 Setting up the private VoIP network SRG50 Configuration Guide...

  • Page 76: To Configure Remote Access Packages

    Chapter 6 Setting up the private VoIP network h In the adjacent Absorbed Length field, select the number of digits to be absorbed. The Absorbed Length applies to the digits of the destination code only. In the Second Route field, enter 999 (the PSTN route). In the adjacent Absorbed Length field, select the number of digits to be absorbed.

  • Page 77: To Configure Destination Codes For The Pstn

    (to the main office PSTN) and PSTN calls made from SRG IP telephones (to the SRG PSTN). The main office administrator f supplies this ZDP with the prerequisite information. Chapter 6 Setting up the private VoIP network SRG50 Configuration Guide...

  • Page 78: Main Office Information

    The SRG requires information about the main office call server that is not needed for a BCM50. Element Manager accommodates this information with SRG-specific panels that are activated after the SRG50 keycode is applied. The information required for these panels is specific to the main office call server...

  • Page 79: Pstn Access And Analog Devices

    VoIP trunk line pool is assigned to the device, but the main office does not have any settings or administration for these devices. on page 79 on page 79 on page 74. SRG50 Configuration Guide...

  • Page 80: To Configure The Dns For Analog Devices

    Chapter 7 PSTN access and analog devices • Access to system features Analog telephones do not have a Feature key. Instead, they use a Link (*) key to access system features. If you leave the analog telephone records at the default settings, these telephones have greater feature access on the SRG than the IP telephones in local mode.
  • Page 81 14 Select the Allow Redirect check box if you want the user to be able to call forward to the main office or redirect lines to the main office. 15 From the Details for DNs panel, select the ATA Settings tab. 16 From the ATA device list, select Telephone. Chapter 7 PSTN access and analog devices SRG50 Configuration Guide...
  • Page 82 Chapter 7 PSTN access and analog devices NN40140-500 NN40140-500...

  • Page 83: Troubleshooting

    If you want to block one or more IP telephones from calling outside the system, use Restriction filters and assign them to the telephones you want to block. Restriction filters are set up under Configuration > Telephony > Call Security > Restriction Filters. Connecting to server SRG50 Configuration Guide...

  • Page 84: Ip Terminal Details

    Chapter 8 Troubleshooting Table 17 IP telephone troubleshooting (Sheet 2 of 2) Issue / Problem One-way or no speech paths IP terminal details The table IP Terminal Details The events and details appear in Element Manager at Configuration > Telephony > Sets > Active Sets >...

  • Page 85: Probable Causes For Redirection Failure

    MO TPS has stopped. Major S1000 Indicates firmware required by the main office is not available in the SRG. Critical Indicates that a critical error caused the SRG process to terminate. Chapter 8 Troubleshooting IP terminal SRG50 Configuration Guide...

  • Page 86: To Manually Redirect An Ip Telephone To The Main Office

    Chapter 8 Troubleshooting • The actual IP telephone set type at the SRG does not match MOTN set type at the main office. • The user id is registered and not idle. • The user id entry in the gatekeeper database points back to the originating node. Troubleshooting fallback to local mode If the system reverts to local mode and the problem is not the WAN link to the main office, check for:...

  • Page 87: Cannot Clear Alarms Using An Alarm Set

    When the alarm set is in local mode, the soft keys are disabled and therefore alarms cannot be cleared. The Alarm Set feature is not supported on SRG. Chapter 8 Troubleshooting on page 84. SRG50 Configuration Guide...
  • Page 88 Chapter 8 Troubleshooting NN40140-500 NN40140-500...

  • Page 89: Telephone Features In Normal And Local Mode

    Appendix A Telephone features in normal and local mode The information provided here is designed for distribution to telephone users at the SRG. The SRG50 supports the following: • IP Phones 110, 1120E, and 1140E • IP Phones 2001, 2002, 2004, 2007, and 2033 •...

  • Page 90: Ip Phone 1110 In Local Mode

    Telephone features in normal and local mode • IP Phone 1120E in Local mode • IP Phone 1140E in Local mode • IP Phone 2001 in Local mode • IP Phone 2002 in Local mode • IP Phone 2004 in Local mode •...

  • Page 91: Ip Phone 1120E In Local Mode

    Activate Test in Local Exit/Quit key: only active if MO set to Test in local Intercom/Line Autodials voice mail through PSTN Activate Test in Local mode Exit/Quit key: only active if MO set to Test in local mode SRG50 Configuration Guide...

  • Page 92: Ip Phone 2001 In Local Mode

    Telephone features in normal and local mode IP Phone 2001 in Local mode IP Phone 2002 in Local mode NN40140-500 NN40140-500 DN: 345 Aug 6 9:43 am Local mode Transfer Lastnum Aug 6 9:43 am Local mode Autodials voice mail through PSTN Programmable label Activate Test in Local Autodials voice mail through...

  • Page 93: Ip Phone 2004 In Local Mode

    Autodials voice mail through PSTN Local Mode Not active Intercom/Line Programmable label Activate Test in Local mode Intercom/Line Programmable label Autodials voice mail through Activate Test in Local Exit/Quit key: only active if MO set to Test in local SRG50 Configuration Guide...

  • Page 94: Ip Phone 2033 In Local Mode

    Telephone features in normal and local mode IP Phone 2033 in Local mode NN40140-500 NN40140-500 Local Mode Autodials voice mail through Activate Test in Local Programmable label...

  • Page 95: Ip 2050 Softphone In Local Mode

    Call Forward (local system) LINK *4 Telephone features in normal and local mode Programmable label Not active Intercom/Line Activate Test in local mode Cancel Feature Privacy control LINK #4 Link SRG50 Configuration Guide Link key Activate Cancel LINK *83 LINK *71...
  • Page 96 Telephone features in normal and local mode Table 19 Link key sequences (Sheet 2 of 2) Feature Activate Call Forward LINK *4 (external system) <dialed #> LINK 2 Call parking LINK *74 Call pick-up (Directed) LINK *76 Call pick-up (Group) LINK *75 Call Queuing LINK *801...

  • Page 97: Glossary

    Telephones that can connect directly with a TCP/IP network. Also known as internet IP telephones telephones. The operating mode of redirected SRG IP telephones when connectivity with the local mode main office is unavailable. SRG50 Configuration Guide...
  • Page 98 Glossary The system that provides telephony services to redirected SRG IP telephones in main office, main normal mode. office call server Network Connection Server The NCS is an H.323 gatekeeper. It provides standard H.323 gatekeeper functionality, as well as support for branch office and virtual office features. The operating mode of the SRG when connectivity with the main office is normal mode established.
  • Page 99 9 line pool 21 line pools VoIP trunks 74 lines VoIP line configuration 74 lines pools, analog devices 80 local mode features 62 overview 23 testing 61 troubleshooting 86 main office redirecting SRG IP telephones 86 SRG50 Configuration Guide...
  • Page 100 MCDN network settings 69 MO Access Code Length 46 MO TPS 48 Modes of operation 21 MOTN 48 network bandwidth management 39 networking private dialing plan 68 no connection, IP telephones 83 no speech path, IP telephones 84 Node ID 46 Normal mode reregistering with main office 86 normal mode...
  • Page 101 VoIP trunks line configuration 74 MCDN network setting 69 remote package 76 SRG configuration 65 SRG50 Configuration Guide...
  • Page 102 NN40140-500 NN40140-500...

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