GBC AdvancedPunch Technical & Service Manual page 53

Table 2.1General Troubleshooting
Symptom
Advanced Punch does not
appear on printer interface
screen
jam
Paper is shown on printer
interface screen, customer or
operator has been unable to
jam
locate the .
jam
Paper , not able to find
any large sheets, removed
sheets are torn.
Punch does not cycle.
jam
Paper and/or punch shaft
does not return to the home
position.
jam
Paper and/or punch
continues to cycle.
Paper will not enter the punch
area, runs through bypass
only.
Paper is punched in the
middle of the sheet.
Punch paper path is not
operable, system will only
bypass.
Punched holes are not
centered.
Punched holes are not parallel
to the edge of the paper.
Advanced Punch Service Manual
Probable Cause
LED's not illuminated on Advanced Punch
main control board.
Communication cables between printer and
upstream device not connected or faulty
Firmware version not correct
Small piece of paper has become torn and
is blocking sensor in paper path.
Suspect a small piece of paper is hidden
somewhere in the paper path.
Punch clutch out of adjustment or defective. Adjust or replace.
Main control board.
AC punch motor.
Punch brake is not performing properly.
Flag sensor is broken or misaligned.
Divert solenoid malfunction.
Back Gauge (back stop) solenoid is
malfunctioning.
Transport motor not functioning.
Main control board not functioning properly. Check connections, replace.
Stepper motor #1 or #2 is not functioning
correctly.
Stepper Motor #1 or #2 driver boards are
not functioning correctly.
Die Set positioning bracket is out of
adjustment.
Back Gauge (back stop) is not functioning
properly.
© Copyright 2009 GBC. All rights reserved.
Fault Analysis Procedures
Corrective Action
See above.
Connect all required communication cables
from Advanced Punch to upstream device.
Replace the PWB
Check each sensor to make certain that
they are not blocked.
Run a heavy cover stock through the
system by hand. This process may drive
any small torn pieces out of the paper path.
Adjust or replace.
Adjust or replace.
Adjust or replace.
Adjust or replace.
Adjust or replace.
Adjust or replace.
Adjust or replace.
Adjust or replace.
Check connections, replace.
Inspect and adjust as required, see
adjustment procedure.
Inspect and adjust as required, see
adjustment procedure.
2-9