Figure 161 Replace Lamp Assembly and Fiber Optic Cable
General Support Issues
Key Validation
When key validation is necessary, the Authorization Key dialog box appears when the
system starts (and each time thereafter until you complete this step).
RetCam 3 and RetCam Shuttle User Manual
NOTE
New RetCam systems ship with the software pre-installed and the license
key already registered and validated. However, significant changes to the
system hardware or a re-load of the system software for any reason
(including software upgrade) might require you to perform the key validation
process as described below. Key validation requires that you get a license
key from Clarity to use the revamped system, and you cannot request this
key until after installation is complete. Since it can take up to two (2) business
days to obtain a license key after submitting a request, we recommend that
you effect system or software upgrades when you can manage two business
days without use of the system.
NOTE
To ensure the preservation of your patient data and images, we strongly
recommend that you perform a complete backup of the system's images
before you begin any software installation. See Chapter 7,
Images on page
111, for backup recommendations. Export images as MLX
files.
Maintenance and Support
Import and Export
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