Troubleshooting - 3D Histech Pannoramic 250 FLASH II User Manual

Pannoramic 250 FLASH II 1.18.1 User's Guide

5.2 Troubleshooting

This section describes the most common troubleshooting solutions for the Pannoramic 250 FLASH II
product. If any problem arises that does not have solution in this manual, contact the service
personnel.
The product does not start
Power supply is interrupted
•
1. Make sure that both the main power supply switch and the side switch are on (see
2. Check cable connections.
Control software has stopped
Magazine jammed
•
1. Exit control software.
2. Switch off control computer and the power supply, disconnect power supply cable
3. Remove protective covers (see section 5.3.1 Opening the protective cover).
4. Remove slide or magazine manually (see sections 5.3.4 Removing a jammed or
5. Reattach protective covers.
6. Reconnect power supply cable of the base unit and the control computer to line
7. Switch on the power supply of the Pannoramic 250 FLASH II (see section 1.1.4 Main
8. Switch on the control computer.
9. Launch control software.
Illumination error! Probably there is a problem with the Xenon FLASH lamp. Please, turn off the
scanner.
Contact 3DHISTECH Service for support.
•
Image is black
Contact 3DHISTECH Service for support.
•
May 29, 2014 – Rev. 1
section 1.1.4 Main parts of the Base Unit).
(see section 1.1.4 Main parts of the Base Unit).
broken slide or 5.3.6 Removing a magazine from the transporting system). If a
jammed magazine cannot be removed, contact service personnel.
power supply.
parts of the Base Unit).
3DHISTECH Ltd.
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