8
Error Information
Sampler Error Messages
Missing Wash Vial
Error ID: 34306
The wash vial programmed in the method was not found.
When the gripper arm picks a vial out of the sample tray, the processor
monitors the gripper motor encoder. If a vial is present, the closing of the
gripper fingers is limited by the vial. However, if no vial is present, the gripper
fingers close too far. This is sensed by the processor (encoder position),
causing the error message to be generated.
Probable cause
1
Invalid Vial Position
Error ID: 34309
The vial position defined in the method or sequence does not exist.
The reflection sensors on the transport assembly flex board are used to
automatically check which sample trays are installed (coding on tray). If the
vial position does not exist in the current sample tray configuration, the error
message is generated.
Probable cause
1
2
3
178
No wash vial in the position defined in the
method.
Incorrect tray or trays installed.
Incorrect vial positions defined in the
method or sequence.
Tray recognition defective (dirty sample tray
or defective transport assembly flex board).
Suggested actions
Install the wash vial in the correct position, or
edit the method accordingly.
Suggested actions
Install the correct trays, or edit the method or
sequence accordingly.
Check method settings vs. installed tray.
Ensure the coding surfaces of the sample tray
are clean (located at the rear of the sample
tray). If this does not solve the problem,
contact your Agilent service representative.
Agilent InfinityLab LC Series Vialsamplers User Manual