HySecurity StrongArm 14F Programming And Operations Manual page 111

Type Alert/Fault/Error Display
FAULT FAULT 5
LIMIT FAILED
FAULT FAULT 14
STUCK GATE
ERROR ERROR 1
Direction Error
ERROR ERROR 2
IES Disconnect
ERROR ERROR 3
HY5A COMM ERROR
ERROR ERROR 4
DUAL GATE
ERROR ERROR 6
DRIVE BOARD
ERROR ERROR 7
MENU CHECKSUM
ERR7
ERROR ERROR 8
RPM SENSOR
ERROR ERROR 9
BATT DISCONNECT
MX3657-01 Rev. D ©2020
Buzzer Chirp Sequence
2 chirps per second once per
minute
2 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
3 chirps per second once per
minute
Troubleshooting
Possible Cause & Suggested Corrective Action
50VF series only. Not applicable for StrongArm M30/M50. Slow
down to stop limit took too long. Possible bad limit switch.
• Verify limits and placement of slow down limit ramps.
• With drive wheels clamped, test Open (GATE OPENING appears
on display). Test Close (GATE CLOSING appears on display.
The STC has tried 3 times to overcome a stuck gate. The gate is
non-operational while this fault is triggered. Caused by broken gate
hardware or ice/snow buildup.
Check and correct gate hardware as required.
Press RESET to clear fault.
Close Limit tripped after running Open or Open Limit tripped after
running Closed.
Assess cables and wire connections.
• Make sure wires are connected to the proper terminals. Make sure
gate handing is appropriate.
• Swap connections of hydraulic hoses, if necessary.
• The IES sensor could be bad, check to see that the NC contact is
intact.
• Check that you have the most current sensor; visit our website
and view the technical bulletins in the Tech Support area. The
sensor wire could be loose; you may want to tighten the female
connectors with some pliers.
• Verify the version of the software by pressing the Reset button.
The software version appears on the display. Make a note of it.
The software version should be h4.53 or h5.54 (or higher).
• If necessary, update the software using a PC laptop and S.T.A.R.T.
Register and login in at www.hysecurity.com
One or more detectors are not communicating properly. Remove
detectors, reset the controller, and re-install detectors one at a time
until faulty detector or loop is found.
Indicates a problem with the communication between the two gate
operators in a bi-parting (primary/secondary) gate system.
Check the software versions by pressing Reset or cycling power. The
version number flashes on the display (examples, h4.54 or h5.56).
The software versions on the Primary and Secondary gate should
be the same. If not, upload current software version using S.T.A.R.T.
and a PC laptop computer.
• Verify the Installer Menu item DG (DUAL GATE) is set to DG2 in
Primary and set to DG1 in Secondary gate operator.
• Make sure the wires are twisted and shielded. Refer to Dual Gate
Wiring Connections on page 86.
• Be sure the low voltage wire runs, which include the bi-parting
gate communication wires, are separate from any high voltage
wires runs. Interference occurs if wire runs are mixed or too close
to each other.
The error automatically clears when the communication fault is
resolved.
Internal error between the STC board and the VFD. Check cable
connections and wiring. Make sure both units are working properly.
Contact HySecurity.
Check wiring from the hydraulic cylinder to the STC.
Only applies to DC Power Supply connection. Contact HySecurity.
hysecurity.com | 800-321-9947
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