Page 2 This page is intentionally left blank.
Page 3 This guide describes operation management and maintenance for the ETERNUS DX60 S2 Disk storage system. This guide is intended for use of ETERNUS DX60 S2 Disk storage system in regions other than Japan. Please carefully review the information outlined in this manual.
Page 4: About This Manual
This chapter describes the components of the ETERNUS DX60 S2 Disk storage system. ● Chapter 2 Standard Operations This chapter explains how to turn on and off the ETERNUS DX60 S2 Disk storage system and how to operate the buttons on the operation panel. ●...
Page 5 WARNING This symbol indicates the possibility of minor or moderate personal injury, as well as damage to the ETERNUS DX60 S2 and/or to other users and CAUTION their property, if the ETERNUS DX60 S2 Disk storage system is not used properly.
Page 6: Additional Information
ETERNUS DX60 S2 Disk storage system. Abbreviations Used in This Manual • "ETERNUS DX Disk storage system" refers to the ETERNUS DX60 S2 Disk storage system. • "Host Bus Adapter (HBA)" refers to the interface module normally used by the server to connect to the ETERNUS DX Disk storage systems.
Page 7: Table Of Contents
LUN Concatenation ........................47 Chapter 4 Operations ................49 LAN for Operation Management ..............49 Monitoring ETERNUS DX Disk Storage System Status ........50 4.2.1 LED Status Check ........................51 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 8 Common Terms......................... 92 A.2.2 Error Messages ......................... 93 A.2.3 Warning Messages........................101 A.2.4 Informational Messages ......................106 A.2.5 Test Messages ........................115 A.2.6 Sense Codes ........................... 115 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 9 ETERNUS Web GUI screen...................... 51 Figure 4.4 Event notification ........................53 Figure 5.1 Position of 2.5" disk slots......................55 Figure 5.2 Position of 3.5" disk slots......................55 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 10 Installable drive enclosures ....................... 63 Table 6.1 Time for volume formatting (disk) ....................76 Table 6.2 Rebuild process time (disk) ....................... 77 Table 6.3 Copyback process time (disk) ....................77 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 11: Chapter 1 Components
Front view of a 3.5" type controller enclosure (with front cover) ● Without front cover 3.5-inch disk Operation panel Figure 1.3 Front view of a 3.5" type controller enclosure (without front cover) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 12: Rear
This section describes the operation panel and the disks in the front of the controller enclosure. ■ Operation panel An operation panel has LEDs, a power switch, an AUTO POWER switch, a MODE SELECT switch, and an IP RESET switch. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 13: Figure 1.6 Operation Panel (2.5" Type Controller Enclosure)
Enables the device power to be turned on via power linkage. The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 14: Figure 1.8 2.5" Type Disk
DISK FAULT LED Figure 1.8 2.5" type disk Figure 1.9 shows the slot number of each disk. Figure 1.9 Disk slot numbers (2.5" type controller enclosure) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 15: Figure 1.10 3.5" Type Disk
Do Not WARNING • System disks are installed in Slot#0 and Slot#1. Never remove system disks. Doing so will render the ETERNUS DX Disk storage system unusable. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 16: Components (Rear)
FC LINKUP/FAULT LED FC port (0 (Left), 1 (Right)) UNIT READY/FAULT LED MASTER LED PWC port ACT LED LINK LED DI (OUT) port Figure 1.12 Controller (FC model) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 17 The controller is sending or receiving data via the LAN (green) port (for operation management). LINK The link between the LAN port (for operation (green) management) and the destination has been established. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 18: Figure 1.13 Controller (Iscsi Model)
This port is not used. • DI (OUT) port This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 19 • The controller is performing the initial setup after the (orange) power is turned on. • The iSCSI port (host interface port) is in error status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 20: Figure 1.14 Controller (Sas Model)
(blinks blue) (off) DI (OUT) LINKUP The link between the DI (OUT) port and the destination (green) has been established. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 21: Figure 1.15 Power Supply Unit
Each power supply unit contains fans. Inlet STATUS LED Figure 1.15 Power supply unit ● Part explanation • Inlet This inlet is used to connect a power cord. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 22: Drive Enclosures
Figure 1.16 Front view of a drive enclosure (with front cover) ● Without front cover 3.5-inch disk Operation panel Figure 1.17 Front view of a drive enclosure (without front cover) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 23: Rear
AUTO POWER switch FAULT LED MODE SELECT switch IDENTIFY LED This switch is not used. Figure 1.20 LEDs on the front side of the drive enclosure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 24: Figure 1.21 3.5" Disk
Slot#8 Slot#9 Slot#10 Slot#11 Slot#4 Slot#5 Slot#6 Slot#7 Slot#0 Slot#1 Slot#2 Slot#3 Figure 1.22 Disk slot numbers (drive enclosure) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 25: Components (Rear)
UNIT READY/FAULT LED DI (IN) port These ports are not used. Figure 1.23 Expander ● Part explanation • DI (IN) port These ports are connectors for miniSAS cables. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 26: Figure 1.24 Power Supply Units
ETERNUS DX Disk storage system (DC power) is not (blinks green) turned on. The power supply unit or the fan in the power supply (orange) unit is in error status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 27: Power Distribution Units (For Regions Other Than Emea&I)
(AC input cable). • Outlet (OUTPUT) This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 28: Power Distribution Units (2U)
This turns on and off the power distribution unit. • Outlet (OUTPUT) This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 29: Chapter 2 Standard Operations
● For 1U power distribution unit Main line switch Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 30: Figure 2.2 On Position (Marked "|") Of The Main Line Switches On A 2U Power Distribution Unit
● For 1U power distribution unit Main line switch Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution unit ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 31: Powering On
"ON". Do not turn the main line switches of the power distribution units to the OFF position. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 32 When drive enclosures are installed, the power turns on automatically. Power switch Drive Enclosure Controller Enclosure After three minutes, check that the READY LED on the controller enclosure are lit up. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 33: Powering Off
ETERNUS DX Disk storage system and server while the server is operating. Turning the power off may result in the loss of data or prevent data from being saved. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 34: Attaching And Removing The Flange Cover
This section explains how to attach and remove the flange cover of the 2.5" type controller enclosure. CAUTION • At the completion of this operation, check that the flange cover is attached. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 35 Tighten the thumb screw to fasten the flange cover. Thumb screw End of procedure ■ Procedure for removing the flange cover Loosen the thumb screw to remove the flange cover. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 36: Attaching And Removing The
Fit the front cover in the left end slot of the controller enclosure to attach. Be careful so that the part of the front cover to be fit in the slot does IMPORTANT not touch the power switch ( Slot ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 37 When attaching the right side of the front cover, support its left side with your left hand, to prevent it from coming loose and falling. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 38: Turning On And Off The Auto Power Switch
When the AUTO POWER switch of the controller enclosure is set to "OFF", the AC automatic linkage mode is disabled. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 39 Flange Cover" (page 34). For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 36). End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 40: Using The Ip Reset Switch
• To restore the LAN port settings (network environment settings) to the factory default Press the IP RESET Switch twice within two seconds. IP RESET switch ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 41 Flange Cover" (page 34). For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 36). End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 42: Chapter 3 Setup
The disk motors can be turned on and off as required by linking the following Storage Foundation Software ETERNUS SF to Eco-mode. • ETERNUS SF Storage Cruiser • ETERNUS SF AdvancedCopy Manager ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 43 "Disk Motor Spin-down Limit Count" of the Eco-mode general setting of ETERNUS Web GUI or ETERNUS CLI. The default setting is 3 times. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 44 When this happens, the server will see increased response times and access paths may be lost, in which case the RAID configuration or disk installation status may need to be reviewed. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 45: Data Management
The RAID level may also be changed when adding new disks to a RAID group. This is used to convert the RAID level of all the volumes belonging to a given RAID group. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 46: Raid Migration
Multiple LDEs cannot be performed simultaneously. • LDE can be performed if the new RAID group capacity is the same or larger than the old capacity. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 47: Lun Concatenation
LUN capacity allowed by the ETERNUS DX Disk storage system. • It is possible to add extra volumes to an already concatenated volume. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 48 When a volume that is using ETERNUS SF AdvancedCopy Manager to run backups is expanded via LUN Concatenation, the volume will need to be registered with ETERNUS SF AdvancedCopy Manager again. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 49: Chapter 4 Operations
IP addresses of the previous Master CM’s are taken over by the new Master CM. Figure 4.1 LAN control (switching of the Master CM) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 50: 4.2 Monitoring Eternus Dx Disk Storage System Status
Event notification and status display for the ETERNUS DX Disk storage system can be performed by ETERNUS CLI. When ETERNUS CLI is used, refer to "ETERNUS CLI User's Guide". ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 51: Led Status Check
Status of each component in the ETERNUS DX Disk storage system is monitored periodically, and the result is displayed as a general status image with character strings. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 52: Event Notification
When an event occurs in the ETERNUS DX Disk storage system, host senses (sense codes) are sent to the server. For details on sense codes, refer to "Appendix A Event Notification Message List" (page 86). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 53: Figure 4.4 Event Notification
ETERNUS DX Disk REMCS/SNMP (*1) Host sense storage system *1: SNMP for the EMEA&I region and REMCS for all other regions Figure 4.4 Event notification ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 54: Chapter 5 Installing Optional Products
Do not uninstall or move a disk that is already installed. Contact your sales representative or maintenance engineer if disks that are installed by default need to be uninstalled or moved to another slot. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 55: Installation Rules For Disks
3.5" disk slots. Slot#11 Slot#8 Slot#9 Slot#10 Slot#4 Slot#5 Slot#6 Slot#7 Slot#0 Slot#1 Slot#2 Slot#3 Figure 5.2 Position of 3.5" disk slots ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 56: Installable Disks
At time of purchase, the installable disk type may be different from those described. To find the web-site to check the latest version of this manual, refer to "Read Me First". ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 57: Disk Handling Instructions
Failure to discharge static electricity may cause device failure. • Leave the disk in its package until ready to install it. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 58 Do not stack disks or stand disks on end. • Do not apply external force to the interface connectors. • Do not knock or drop the disks on hard objects. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 59: Additional Disk Installation Procedure
Simultaneously push into the tabs in the upper and lower parts of the dummy disk unit, and pull it straight out of the disk slot. Dummy disk unit Tabs The removed dummy disk unit should be retained for future use. IMPORTANT ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 60 If a wrist strap is used, remove the wrist strap. On the Storage System Status screen of ETERNUS Web GUI, check that the added disks have been recognized. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 61 Hook your fingers and push into the holes of the dummy disk unit, and pull it straight out of the disk slot. Dummy disk unit The removed dummy disk unit should be retained for future use. IMPORTANT ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 62 Slot Slot protrusion protrusion Hook Hook Check that the newly installed disk’s DISK READY/FAULT LED lights up green after approximately 30 seconds. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 63: Installing Drive Enclosures
At time of purchase, the installable drive enclosure model may be different from those described. To find the web-site to check the latest version of this manual, refer to "Read Me First". ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 64: Drive Enclosure Handling Instructions
Do not handle the drive enclosure roughly or subject it to physical shocks when laying it down. • Do not stack the drive enclosures. • Do not knock or drop the drive enclosure on hard objects. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 65: Drive Enclosure Rack Installation Procedure
The M5 centering screws should be inserted in the 1st and 6th holes above the base line of the controller enclosure. 2U Bracket M5 Centering screws (10mm) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 66 Drive enclosure (M5 cage nut) (M5 cage nut) 1st position 1st position (M5 pan head screw) (M5 pan head screw) Base line of drive enclosure Rack rails ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 67 M5 screws M5 screws Rack rail (for left side) (Rear rack pillars) Washers Washers M5 screws (Front rack pillars) M5 screws Rack rail (for right side) Washers ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 68 Fix the drive enclosure in the rack. Use the two thumb screws at the front of the drive enclosure to fasten it in the rack. (Rear rack pillars) Thumb screw ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 69 Check that the MODE SELECT switch is set to the ON position. Do not change to OFF. AUTO POWER switch MODE SELECT switch End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 70: Additional Drive Enclosure Installation
Click [Add Drive Enclosure] under the [Hardware Maintenance] menu on the [Maintenance] tab in the ETERNUS Web GUI screen. The [Add Drive Enclosure] initial screen appears. Click the [Next] button. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 71 (1) Connect the plug to be connected to DI (OUT) port, to the DI (OUT) port of the Controller 0 (CM#0). Remove the port cover from the DI (OUT) port before inserting the plug. Controller enclosure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 72 Do not connect anything to the DI (OUT) port on the drive enclosure. IMPORTANT For a single-controller type EXP#0 Drive enclosure CM#0 Controller enclosure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 73 The power cords must be connected to the inlets of both power supply units. Connect the power cord plugs to the inlets of the power supply units. PSU#0 PSU#1 Inlets Power cord plug ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 74 Click the [Next] button. The drive enclosure recognition process is performed. When the process completes, the drive enclosure's AUTO POWER switch check procedure screen is displayed. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 75 Attach the front cover. For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 36). End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 76: Chapter 6 Maintenance
The value shows the time required for volume formatting when the volume capacity is 100GB and there is no server I/O. The time that is required depends on the type and configuration of the disk. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 77: Rebuild/Copyback Process Time
The time required to copyback a 100GB volume of the indicated RAID level, number and type of disks when there is no concurrent server I/O. The time that is required depends on the type and configuration of the disk. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 78: Maintenance Service
If a possible error that may occur is detected or an error occurs when remote support is used, the contents of events are automatically sent to the remote support center and then the user is notified by the remote support center. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 79: Chapter 7 Troubleshooting
Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)? • Is there a power failure? • Is the miniSAS cable (for drive enclosures) disconnected? ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 80 ETERNUS DX Disk storage system, and turn off the AC power. Re-connect the miniSAS cable. Make sure that power is being supplied, then turn the ETERNUS DX Disk storage system on. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 81 36). Press the IP RESET Switch twice in a row within two seconds. The setting information related to the network is returned to the factory default. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 82 When the controller fails, the data in cache memory is directly written to the disks. This causes temporary performance degradation. When the controller fails, contact your maintenance engineer. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 83 Check if an error occurs in a path by using a path management tool such as ETERNUS Multipath Manager. Refer to the relevant manuals and take the required actions. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED...
Page 84: Required Information For Inquiries
ETERNUS CLI ("show enclosure-status" command) CLI> show enclosure-status Enclosure View Name [ETERNUS DX60 S2] Model Upgrade Status [Not Possible] Model name Model Name [ETxxxxx] Serial Number [xxxxxxxxxx] Serial number ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 85 Disk storage system, obtain the required log/dump information using the log/dump collection function of ETERNUS Web GUI. Refer to "ETERNUS Web GUI User's Guide" for how to obtain this information. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 86: Appendix A Event Notification Message List
ETERNUS Web GUI or ETERNUS CLI. Message Format This section describes the format and content of the event notification messages listed below. • E-mail • SNMP • Host sense ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 87: E-Mail
The Severity of the event is displayed. One of the following items is displayed for the message: Error: indicates an error Warning: indicates a warning Information: indicates that information is provided Test: indicates a test mail ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 88 The year is display with four digits. The detailed information of the event is displayed. For multiple process results, each process result is displayed on a separate line. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 89: Snmp
Trap No. 5 returns to normal status. fjdarye101SensorStatusChangeToNormal This Trap is sent to notify that an event notified by Trap No. 6 returns to normal status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 90 Information[2]:fjdarySspMachineId ToNormal Trap No. 5 Information[3]:fjdaryTrapMessage Information[4]:fjdaryTrapWarningInfo 26 fjdarye101 Notification of Information[1]:fjdaryTrapItemId SensorStatus alarm cancel for Information[2]:fjdarySspMachineId ChangeTo Trap No. 6 Information[3]:fjdaryTrapSensorInfo Normal Information[4]:fjdaryTrapMessage ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 91: Host Sense
ETERNUS Web GUI or ETERNUS CLI. For details on the sense code that is notified to the server, refer to "A.2.6 Sense Codes" (page 115). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 92: Message List
DE Expander CM and DE. Power Supply Unit Power supply units for units in CEs or DEs. Abbreviation Meaning SMART Self-Monitoring Analysis and Reporting Technology Firmware ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 93: Error Messages
Port number (0 – 1) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 94 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 95 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 96 Disk capacity (GB/TB) operations. yy: Disk speed cc...: Disk information (RAID level or hot spare (Spare)) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 97 Disk slot number (0 – 23 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot spare (Spare)) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 98 Level in the event n: PSU slot number (0 – 1) notification setting. pp...: Component number They are not notified ss...: Serial number during maintenance rr...: Version operations. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 99 Firmware version for the CM is not correct. M E2070004 E2070004 NOT READY(04:Restore Fail) The device is in Not Ready status. Backup is successfully complete, but cannot perform the restoration. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 100 Ready. M E2070016 E2070016 NOT READY(22:No Version) The device is in Not Ready status. The version table is invalid. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 101: Warning Messages
Port number (0 – 1) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 102 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 103 Disk slot number (0 – 23 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot spare (Spare)) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 104 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 105 DE intake temperature error (Warning) is detected. SS: Component subtype dd: DE-ID ("00" for a controller enclosure) This row indicates TrapWarningInfo for Trap No. 5 and TrapSensorInfo for Trap No. 6. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 106: Informational Messages
Snap Data Pool (encrypted) usage rate exceeds the threshold (Level1) $a% and reaches $b%. $a: Usage rate of Snap Data Pool $b: Threshold of Snap Data Pool ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 107 Group" is enabled $a:$b for Informational $a:$b Level in the event notification setting. %d RAID groups are deleted. %d: Quantity $a: RAID group number $b: RAID group name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 108 $a:$b $c event notification setting. %d volumes are created. %d: Quantity $a: Volume number $b: Volume name $c: Volume type $d: Capacity (MB) $e: RAID group number ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 109 %b: Port number (0 – 1) setting. $a: Host affinity (Enable or Disable) $b: Reset Scope (I_T_L or T_L) $c: Reserve Reservation if Chip Reset (Enable or Disable) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 110 Level in the event notification A SAS host is registered. setting. $a: Host number $b: Host name $c: SAS address $d: Host response number $e: Host response name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 111 Level in the event notification setting. %d host names are changed. %d: Quantity $a: Host number $b: Host name (before change) $c: Host name (after change) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 112 A LUN mapping (with host affinity disabled) is registered. %a: CM number (0 – 1) %b: Device number (0 – 1) $c: Logical unit number $d: Volume number $e: Volume name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 113 %a: CM number (0 – 1) %b: Port number (0 – 1) $a: Host number $b: Host name $c: Host affinity group number $d: Host affinity group name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 114 DE intake temperature error. dd: DE-ID ("00" for a controller enclosure) This row indicates TrapWarningInfo for Trap No. 25 and TrapSensorInfo for Trap No. 26. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 115: Test Messages
Disk is disconnected because an error occurred during These sense codes are notified when the Write check of the disk patrol. the relevant event is detected during Disk Patrol. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 116 CM SAS Port error is detected. maintenance operations. CM BE Expander Port error is detected. CM Flash ROM error is detected. CM NAND Flash error is detected. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 117 They are not notified during PSU error is detected. maintenance operations. DE exhaust temperature error (Warning) is detected. DE intake temperature error (Warning) is detected. CM is rebooted ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2011 FUJITSU LIMITED P3AM-5512-02ENZ0...
Page 118 • Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. •...