Troubleshooting The Printer Error Message Table - HID FARGO HDP 6600 X002200 User Manual

PLT-02931, Rev. A.0

6.1.3 Troubleshooting the printer error message table

Printer Error Message
See Manual
Fail To Initialize
Card Not Found
Unable to Feed
Card Jam
Card Jam: Smart Card
Multiple Feed
Check Film/Card
Head Resistance
Ribbon Temp Error
September 2018
Cause
A general printer error has occurred.
The printer is unable to find the card.
The printer is unable to feed a card
from the card cartridge.
A card has become jammed in the
printer.
Printhead resistance out of range.
The ambient temperature of the
printer is out of range.
OR
Sensor failure.
Troubleshooting
Solution
Press Cancel on the printer or click
Cancel Print from the HID Printer
Status Monitor.
Check the printer for the card or other
obstruction. Remove the obstruction.
To cancel the print, press Cancel on
the printer display or click Cancel
Print from the HID Printer Status
Monitor.
Ensure that cards are available and
loaded correctly, press Resume on the
printer display to continue printing.
To cancel the print, press Cancel on
the printer display or click Cancel
Print from the HID Printer Status
Monitor.
Open the printer front cover and
remove the print ribbon and film
cartridges.
Clear any cards in the printer by
pressing the Forward and/or Back
buttons on the printer display.
Re-insert the ribbon and close the
printer front cover.
Press Resume on the printer display
to continue printing.
To cancel the print, press Cancel on
the printer display or click Cancel
Print from the HID Printer Status
Monitor.
Verify that the head resistance
stamped on print head matches value
stored in EEPROM. Press Cancel on
the printer display.
Press Cancel to cancel job. Allow the
printer to cool and cycle the power to
reboot.
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