Verifying That The Pc Can Access The Printer Using The Ping Command; Printing A Test Page - HID FARGO HDP 6600 X002200 User Manual

PLT-02931, Rev. A.0

5.6.4 Verifying that the PC can access the printer using the ping command

Follow these instructions to issue a ping command to the printer.
1. At a Command Prompt window, enter "ping [IP address]":
For example: C:\>ping 10.244.69.144
2. A successful ping response is shown here:
3. If the response is successful, move on to the next troubleshooting procedure.
4. An unsuccessful response is shown here:
5. If the ping response is not successful, continue to Step 6.
6. Verify that the PC and the printer are connected to the same network.
7. You may be on different subnets of your network and some of the network settings for the printer are
not correct. See your network administrator for additional assistance.
Note: The subnet mask must be the same as other devices on the network, and the unique IP address
must be part of the network specified by the subnet mask.

5.6.5 Printing a test page

Try printing a test page from the printer driver properties window.
If you cannot print a test page, then consider the following possibilities:
There may be an error at the printer.
There may be a job in the Windows print queue which has stalled.
The printer may be paused or set to operate offline in the Windows print queue.
September 2018
Ethernet option
101