Troubleshooting With The Error Message Table - HID Fargo DTC4500 User Manual

© 2010 HID Global Corporation

Troubleshooting with the Error Message Table

Error Message
# 2
Head Move Error
# 3
Headlift Error
|contextid=201
# 8
Head Sensor Error
|contextid=200
# 9
Reboot Required
# 25
Ribbon not Installed
|contextid=232
DTC4500 Card Printer/Encoder User Guide
Cause
This is a problem with the
Printhead Lift.
The Printhead
Temperature Sensor is not
functioning or is not
connected properly.
OR
The Printhead is not
cooling properly.
Unspecified system error
detected by the Printer
Firmware.
A Ribbon is not installed in
the Printer.
Solution
Reset the Printer and try again.
• If this problem persists, call for
technical assistance.
Reset the Printer and try again.
• If the problem persists, call for
technical assistance.
Reset the Printer and try again.
• If this problem persists, call for
technical assistance.
Install a Ribbon and retry.
All rights reserved
82