HID FARGO HDP 6600 X002200 User Manual page 114

Printer Error Message
Flipper Jam
No Flip Module
Wrong Ribbon
Wrong Film
No Ribbon
No Film
Ribbon Out
Film Out
Calibrate Ribbon
Calibrate Film
Calibrate Failed
114
Troubleshooting
Cause
The flipper table has jammed while
either aligning itself or flipping a card.
The printer does not have flipping
capabilities.
An incorrect ribbon or film is installed,
or a driver setting is incorrect.
No print ribbon or film is installed in
the printer.
OR
Ribbon or film tag information
corrupt.
The print ribbon or film installed in the
printer is empty.
The ribbon sensor is not calibrated.
The film sensor is not calibrated.
The ribbon or film sensor failed
calibration.
PLT-02931, Rev. A.0
Solution
Open the printer flipper module cover.
Clear any cards in the flipper module
by pressing Forward and/or Back on
the printer display.
Ensure that the flipper table can
rotate freely. Close the printer flipper
module cover.
Press Resume on the printer display
to continue printing.
To cancel the print, press Cancel on
the printer display or click Cancel
Print from the HID Printer Status
Monitor.
Verify the printer has flipper
capabilities by way of the printer
display menu.
If flipper capabilities are present,
ensure that the Print Both Sides
option in the driver is set correctly.
Press Resume on the printer display
to continue printing.
To cancel the print, press Cancel on
the printer display or click Cancel
Print from the HID Printer Status
Monitor.
Check that the ribbon or film is
correct for the printer and job. Press
Resume on the printer display to
continue printing.
To cancel the print, press Cancel on
the printer display or click Cancel
Print from the HID Printer Status
Monitor.
Install the correct ribbon or film and
press Resume on the printer display.
Install a new ribbon or film and press
Resume on the printer display.
Cancel the job, open the cover,
remove the ribbon, close the cover,
run the ribbon calibration routine.
Cancel the job, run the film calibration
routine.
Verify the ribbon is removed, the film
is installed, and print cover is closed.
Run calibration again.
September 2018