Aruba IAP-335 User Manual page 55

Table 16: Alerts List
Description
Code
100104
100105
100206
100307
100308
100309
Aruba Instant 6.5.0.0-4.3.0.0 | User Guide
Description
Unsupported 802.11 rate
Maximum capacity reached
on IAP
Invalid MAC Address
Client blocked due to
repeated authentication
failures
RADIUS server connection
failure
RADIUS server
authentication failure
Details
The IAP cannot allow this
client to associate because
it does not support the
802.11 rate requested by
this client.
The IAP has reached
maximum capacity and
cannot accommodate any
more clients.
The IAP cannot authenticate
this client because its MAC
address is not valid.
The IAP is temporarily
blocking the 802.1X
authentication request from
this client because the
credentials provided have
been rejected by the
RADIUS server too many
times.
The IAP cannot authenticate
this client using 802.1X
because the RADIUS server
did not respond to the
authentication request. If
the IAP is using the internal
RADIUS server, it is
recommend to check the
related configuration as well
as the installed certificate
and passphrase.
The IAP cannot authenticate
this client using 802.1X,
because the RADIUS server
rejected the authentication
credentials (for example,
password) provided by the
client.
Corrective Actions
Check the configuration on the IAP
to see if the desired rate can be
supported; if not, consider
replacing the IAP with another
model that can support the rate.
Consider expanding capacity by
installing additional IAPs or
balance load by relocating IAPs.
This condition may be indicative of
a misbehaving client. Try to locate
the client device and check its
hardware and software.
Identify the client and check its
802.1X credentials.
If the IAP is using the internal
RADIUS server, Aruba
recommends checking the related
configuration as well as the
installed certificate and
passphrase.
If the IAP is using an external
RADIUS server, check if there are
any issues with the RADIUS server
and try connecting again.
Ascertain the correct
authentication credentials and log
in again.
Instant User Interface | 55