Xerox WorkCentre 4150 Service Manual page 66

03-300, 310, 320, 330, 340 OSOK Faults RAP
These are the faults displayed when the machine encounters OSOK problems. The faults are
listed in code order, together with any recommended actions.
Messages
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Refer to Wiring Diagram 8.
03-300 System Fault - Message: Please Insert Option Key to Enable Machine Per BS
The machine has detected that the OSOK is not installed. Perform the following:
1. Install the PEK.
2. Contact Field Engineering for further assistance.
03-310 System Fault - Message: OSOK Previously Used in Different Machine Per BS
The machine has detected that the OSOK has previously been used in a different machine.
Perform the following:
1. Obtain, then install a valid FEK.
2. Contact Field Engineering for further assistance.
03-320 System Fault - Option SIM Invalid
The machine has detected that the OSOK has previously been used in a different machine.
Perform the following:
1. Obtain, then install a valid FEK.
2. Contact Field Engineering for further assistance.
03-330 System Fault - Not Inserted Properly
The machine has detected that the OSOK is not installed correctly. Perform the following:
1. Remove, then reinstall the OSOK.
2. Contact Field Engineering for further assistance.
03-340 Option Installed Remove SIM
The option has been successfully installed. Perform the following:
1. Remove the FEK.
2. Contact Field Engineering for further assistance.
Status Indicator RAPs
03-300, 310, 320, 330, 340, 03-410, 420, 430, 440, 450
03-410, 420, 430, 440, 450 Paper Information Mismatch
RAP
03-410 During a print job, the machine has detected a tray 1 paper colour, type or size mis-
match.
03-420 During a print job, the machine has detected a tray 2 paper colour, type or size mis-
match.
03-430 During a print job, the machine has detected a tray 3 paper colour, type or size mis-
match.
03-440 During a print job, the machine has detected a tray 4 paper colour, type or size mis-
match.
03-450 During a print job, the machine has detected a bypass tray paper colour, type or size
mismatch.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: The main PWB has 4 test points, GND, +3.3V, +5V and +24V. The location of the test
points is shown on the Main PWB PJ location illustration.
Perform the following:
1. If the fault is present when printing, check that the print driver and machine tray informa-
tion are correct.
2. Go to GP 4 System Administration Tools. Check that the relevant tray paper type, colour
and size settings are correct.
3. 03-410 Only. Refer to Wiring Diagram 6. Perform the following:
a. Check the wiring between the paper size detect PWB, PL 7.15 Item 5 and CN15 on
the Main PWB.
b. Install new components as necessary:
• Paper size detect PWB, PL 7.15 Item 5.
• Paper size detect assembly, PL 7.15 Item 1.
• Main PWB, PL 1.10 Item 1.
4. 03-420, 03-430 or 03-440 Only. Refer to Wiring Diagram 7 and Wiring Diagram 13. Per-
form the following:
a. Check the wiring between the paper size detect PWB, PL 7.20 Item 5 and CN5 on
the Tray PWB.
b. Check the wiring between CN1 on the relevant Tray PWB and CN24 on the Main
PWB.
c. Install new components as necessary:
• Paper size detect PWB, PL 7.20 Item 5.
• Paper size detect assembly, PL 7.20 Item 25.
• Tray connector, PL 7.20 Item 17.
• Main PWB, PL 1.10 Item 1.
September 2006
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WARNING
WorkCentre 4150