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Troubleshooting
Introduction
Chapter 4, Troubleshooting consists of a table that is intended to
aide the technician in troubleshooting the Novajet PROe printers.
This table addresses symptoms with their possible causes and
solutions.
Basic troubleshooting skills will be required to perform the symptom
identification, troubleshooting, fault isolation, and repair of the
printer when using this table.
Ensure that all applicable software diagnostic tests have been
properly executed, all visual indications (including LED status) have
been observed, and all applicable pushbuttons have been depressed
to obtain a complete list of symptoms to be applied to the table below.
Use the table in conjunction with Chapter 3, Maintenance, whenever
the table prompts you for additional information. This information
may be in the form of an illustration, additional data, or a procedure
that needs to be performed.
Symptoms
No Power
Table 4-1. Troubleshooting Table.
Possible cause
• printer not ON
• faulty power
cord
• AC input not
present at power
supply
4
Solution
depress power
switch
replace power cord
replace AC entry
module
81
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