Receiving A Call; Incoming Call; Answering A Call - Avaya Aura 5300 User Manual

Multimedia communication
Control Name
Tip:
To make video calls successfully, ensure that you enable the video option. Select
Multimedia > Preferences and then select the Video list item to configure video.

Receiving a call

When the Avaya Aura
call, a Conversation window appears that displays "Receiving Call" on your desktop.
Tip:
You cannot receive an incoming call while you are on an emergency services call.

Incoming call

When you receive an incoming call, the Voice Conversation window appears. The receiving call
Conversation window contains the following status information:
• The name of the calling party appears in the title bar. The name displayed in the window is
selected using the following order of precedence.
- If the calling party is defined in your personal address book, the user's nickname appears.
- If the calling party provided a display name and the user is not in your personal address
book, the user's display name appears.
• If the calling party is not in your personal address book, and no display name is provided, the
user's user name appears. If the caller provides a network calling picture ID, a photo of the
caller appears. The user's name also appears at the bottom of the user's photo.

Answering a call

The receiving call Conversation window contains the following buttons:
Table 1: Conversation window buttons
October 2017
Function
• 2x: video is shown in a separate window at 2 times magnification. Closing
this window returns the video to the embedded view.
• 4x: video is shown in a separate window at 4 times magnification. Closing
this window returns the video to the embedded view.
®
AS 5300 Office Client is running on your computer and receives an incoming
®
Avaya Aura Application Server 5300 Office Client User Guide
Comments on this document? infodev@avaya.com
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