Communicating With Users From Other Communities; Viewing Your Contact - Avaya Aura 5300 User Manual

Managing your contacts and calls
• A Microsoft Outlook contact with no SIP address is synchronized to an personal address book
contact if the email addresses match. The SIP information for the personal address book
contact is added to the Microsoft Outlook contact.
• Microsoft Outlook contacts who are not in your domain must have a first and last name,
otherwise the contact appears as "blank" when viewed in your Microsoft Outlook Contacts after
you log in to the Avaya Aura
Tip:
The number of entries you can have in your personal address book is pre-defined and assigned
by your service provider or system administrator. A warning message appears if the number of
entries with SIP addresses in your Microsoft Outlook contacts exceeds this allowance.

Communicating with users from other communities

You can communicate with users from other communities, such as Yahoo, Google, AOL, MSN, and
Jabber by adding their contact information in your personal address book. To successfully,
communicate with external communities, you must do the following:
• Get access to the XMPP Gateway service from your voice service provider (an Enterprise or
Carrier).
• Use the Personal Agent to configure the XMPP Gateway service with your external gateways'
credentials.
• Strictly follow the naming conventions as shown in the following table:
For this user
Yahoo user
AOL user
Google user
MSN user
Jabber user

Viewing your contact

About this task
Use this procedure to view your contacts.
October 2017
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AS 5300 Office Client.
Use this naming convention
user@yahoo
user@aol
• user@gtalk (if the user's domain is gmail.com)
• user@gtalk.domain (if the user's domain is not gmail.com)
• user@msn (if the user's domain is hotmail.com)
• user@msn.domain (if the user's domain is not hotmail.com)
• user@xmpp (if the contact is hosted on the same XMPP gateway server as the
subscriber)
• user@xmpp.domain (if the contact is hosted on another XMPP gateway server)
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Avaya Aura Application Server 5300 Office Client User Guide
Comments on this document? infodev@avaya.com
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