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Avaya Solution & Interoperability Test Lab
Application Notes for Configuring Avaya IP Office R8.0 to
interoperate with 2N Telekomunikace Helios IP - Issue 1.0
These Application Notes describe the configuration steps required for 2N Telekomunikace
Helios IP to interoperate with Avaya IP Office R8.0. The 2N Telekomunikace Helios IP is a
door communicator that supports both voice and video transmission using the Session
Initiation Protocol (SIP).
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
RP; Reviewed:
SPOC 6/25/2012
Abstract
Solution & Interoperability Test Lab Application Notes
©2012 Avaya Inc. All Rights Reserved.
1 of 19
2NHeliosIP-IPO8

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Summary of Contents for Avaya Configuring Avaya IP Office R8.0

  • Page 1 Abstract These Application Notes describe the configuration steps required for 2N Telekomunikace Helios IP to interoperate with Avaya IP Office R8.0. The 2N Telekomunikace Helios IP is a door communicator that supports both voice and video transmission using the Session Initiation Protocol (SIP).
  • Page 2 Protocol (SIP), in addition to being a door entry device with its keyboard or card reader. In the compliance testing, the 2N Telekomunikace Helios IP was set up as a SIP extension on Avaya IP Office and underwent testing of various call scenarios with other Avaya telephones.
  • Page 3: Test Results

    Technical support on 2N Telekomunikace Helios IP can be obtained through the following:  Phone: +420 261 301 111  Web: http://www.2n.cz/en/support/ RP; Reviewed: Solution & Interoperability Test Lab Application Notes 3 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 4: Reference Configuration

    PSTN. The Helios IP Eye application is also installed on a PC to receive the video streaming from Helios IP. Figure 1: Avaya IP Office with Telekomunikace 2N Helios IP Configuration RP; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 5: Equipment And Software Validated

     Administer SIP Registrar  Add SIP Extensions  Add Users  Configure Sequential Hunt Group  Save Configuration RP; Reviewed: Solution & Interoperability Test Lab Application Notes 5 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 6: Setting Lan Parameters

    Layer 4 Protocol: Select Both TCP & UDP.  TCP Port: Set to 5060 (default).  UDP Port: Set to 5060 (default). RP; Reviewed: Solution & Interoperability Test Lab Application Notes 6 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 7: Add Users

    For the Extension enter a valid extension Number. Select the Voicemail tab and un-check the Voicemail On field. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 7 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 8 A prompt will appear asking if a new VoIP extension should be created. Click the SIP Extension radio button and click OK. Repeat as necessary. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 8 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 9 10. Click Edit to configure the list of extensions. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 9 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 10: Save Configuration

    5.5. Save Configuration Send the configuration to the IP Office in the customary fashion when all configuration is complete. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 10 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 11 <ipaddress> is the IP address of Helios IP. Log in with the appropriate credentials. The Helios IP Information screen is shown. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 11 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 12 Enter the desired name.  User ID: Enter the user extension from Section 5.3.  Domain: Enter the IP address of Avaya IP Office from Section 5.1.  Use auth ID: Select No.  Password: Enter the Login Code from Section 5.3.
  • Page 13 DTMF using RFC2833, set Receive via RTP and Send via RTP to Yes. Click the save icon (not shown) when complete. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 13 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 14 Preferred video codecs section, enable and prioritize the codecs as per requirement. The default values were used for the remaining fields. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 14 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 15 For the description and usage of all other fields on the page, e.g. door-lock codes, activation codes, refer to Section 9 Reference [2]. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 15 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 16: Configure Miscellaneous Settings

    Section 5.4. Optionally, set Enable telephone mode to Yes to allow Helios IP to call any number using the keypad. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 17: Verification Steps

    This will display a table of the SIP phones and indicate those registered. Verify that Helios IP endpoints are successfully registered as shown below. RP; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 19 SPOC 6/25/2012 ©2012 Avaya Inc. All Rights Reserved. 2NHeliosIP-IPO8...
  • Page 18: Additional References

    Section 2.2. 9. Additional References This section references the Avaya and 2N product documentation that are relevant to these Application Notes. The following Avaya product documentation can be found at http://support.avaya.com.
  • Page 19 2012 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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