Creating Custom Presence State Notes; Routing Your Calls Based On Your Presence State; Banning Users From Viewing Your Presence State - Avaya Aura 5300 User Manual

Creating custom presence state notes

About this task
You can add a presence note associated with either the Connected or Unavailable presence
states. Other users can see your note next to your presence state. You can have up to five
customized presence state notes at any one time. After you create five notes, the oldest custom
presence state note is automatically removed when you create additional new notes.
Use this procedure to create a custom presence state note.
Procedure
1. Select Multimedia > Presence > New Note or select New Note from the presence status
list.
The New Presence Note window appears.
2. Type your note in the Note box. Your note can be up to 32 characters long.
3. Select the presence state for your note by clicking either the Connected or Unavailable
option.
4. Click OK to save your note and change your current presence state to the new state you
defined, or click Cancel to exit without saving the new note or changing your presence state.
The Avaya Aura

Routing your calls based on your presence state

If you have presence-based routing service assigned to you, and your presence state is Unavailable
Busy, you can route your incoming calls in a specific way. This helps you to work with no
interruptions. Incoming calls will not ring on your clients. To create routes for your incoming calls,
use Routes portlet in the Personal Agent. For more information, see Avaya Aura
5300 Personal Agent User Guide, (NN42040-105).

Banning users from viewing your presence state

You can ban your contacts from watching your presence information. If you ban a contact, that
particular user cannot see your presence information when you are online or offline. To ban a user
from viewing your presence information, see Avaya Aura
User Guide, (NN42040-105).
October 2017
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AS 5300 Office Client presence status displays your new presence state.
®
Avaya Aura Application Server 5300 Office Client User Guide
Comments on this document? infodev@avaya.com
Managing your presence
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Application Server 5300 Personal Agent
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Application Server
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