Chapter 3: Multimedia Communication; Making A Call - Avaya Aura 5300 User Manual

Chapter 3: Multimedia communication

This chapter includes the following sections:
•

Making a call

on page 26
• Receiving a call
• Answering a call
• Ending a call on page 32
• Holding a call
• Retrieving a held call
• Parking a call
• Retrieving a parked call
• Picking up a call
• Transferring a call
• Conference calling
• Controlling a call with the Avaya USB headset
• Instant messaging
• Using voice mail
Making a call
There are multiple ways to initiate a call using the Avaya Aura
Tip:
To make voice or video calls, your Avaya Aura
• Select Multimedia > New Session.
• Click the Session button on the Multimedia toolbar.
• Enter the SIP address or number in the Multimedia toolbar Call entry field and click the Call
button.
• Double-click any Friend, Outlook contact, or call log entry and click Call.
October 2017
on page 30
on page 30
on page 33
on page 33
on page 34
on page 35
on page 35
on page 36
on page 37
on page 39
on page 42
®
Avaya Aura Application Server 5300 Office Client User Guide
Comments on this document? infodev@avaya.com
on page 38
®
AS 5300 Office Client.
®
AS 5300 Office Client must have voice enabled.
26