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Aura 5300
Avaya Aura 5300 Manuals
Manuals and User Guides for Avaya Aura 5300. We have
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Avaya Aura 5300 manual available for free PDF download: User Manual
Avaya Aura 5300 User Manual (119 pages)
Application Server Office Client
Brand:
Avaya
| Category:
Server
| Size: 2.05 MB
Table of Contents
Table of Contents
5
Chapter 1: Welcome
10
Your as 5300 Office Client
10
New in this Release
11
Other Changes
11
AS 5300 Office Client Configurations
12
AS 5300 Office Client
12
Multimedia Client Set
12
AS 5300 Office Client Without Voice
13
Text and Graphics Conventions
13
Related Publications
14
How to Get Help
14
Chapter 2: Getting Started
15
Before You Begin
15
Minimum Recommended Hardware and Operating System Requirements
15
Optional Hardware
16
Software Requirements
16
Recommended Microsoft Outlook Configurations
17
Limitations and Restrictions
17
Installing the as 5300 Office Client
18
Launching the as 5300 Office Client
19
Logging on to the as 5300 Office Client
19
Understanding the as 5300 Office Client Interface
20
Multimedia Main Menu
21
Multimedia Toolbar
22
Notification Toolbar
23
Shortcut Menu
24
System Tray Menu
24
Avaya Aura ® Application Server 5300 Office Client Folder Group
25
AS 5300 Office Client Using Microsoft Outlook 2000
25
Chapter 3: Multimedia Communication
26
Making a Call
26
Sending and Receiving Video
27
Making a Voice Call
27
Making a Video Call
28
Receiving a Call
30
Incoming Call
30
Answering a Call
30
Answering a Voice Call
31
Answering a Video Call
32
Disabling Call Waiting
32
Ending a Call
32
Holding a Call
33
Retrieving a Held Call
33
Parking a Call
34
Parking a Call in a General Lot
34
Parking Call against a User
34
Retrieving a Parked Call
35
Picking up a Call
35
Picking up a Group Call
35
Transferring a Call
36
Transferring a Call Using Blind Transfer
36
Transferring a Call Using Consult Transfer
36
Transferring a Call to Voice Mail
37
Conference Calling
37
Creating a Conference
38
Leaving a Conference
38
Controlling a Call with the Avaya USB Headset
38
Instant Messaging
39
Sending an Instant Message
40
Replying to an Instant Message
41
Querying the Presence of a User in an Instant Message Conversation Window
41
Clearing Your Instant Messages History
42
Using Voice Mail
42
Message Waiting Indicator
43
Accessing Your Voice Mail Box
43
Using Voice Mail Functions
43
Multimedia Communication
44
Chapter 4: Presence
45
Understanding Presence
45
Using Automatic Presence
46
Presence Watch Authorization
46
Viewing Your Presence Watchers List
47
Managing Your Presence
47
Changing Your Presence State from the Multimedia Menu
48
Changing Your Presence State from the Multimedia Toolbar
48
Changing Your Presence State from the System Tray Menu
48
Creating Custom Presence State Notes
49
Routing Your Calls Based on Your Presence State
49
Banning Users from Viewing Your Presence State
49
Chapter 5: Managing Your Contacts and Calls
50
Managing Your Call Logs
50
Checking Your Incoming Calls Folder
50
Responding to a Caller
51
Acknowledging Missed Call Entries
51
Checking Your Outgoing Calls Folder
52
Deleting Call Log Entries
52
Saving Call Log Entries
52
Managing Your Contacts
53
Communicating with Users from Other Communities
54
Viewing Your Contact
54
Contact Entry Commands
55
Adding New Contacts Using the Contact Details Window
55
Adding New Contacts by Importing from the Global Address Book
56
Viewing a Contact Entry
58
Editing a Contact Entry
58
Deleting a Contact Entry
59
Managing Groups of Friends
59
Adding a New Group
60
Removing a Contact Group
60
Managing Your Friends
61
Viewing Your Friends
61
Friends Entry Commands
62
Adding a Friend to the Friends Display
62
Removing a Friend
63
Chapter 6: Sharing
64
Understanding Sharing
64
Starting a Sharing Conversation
65
Starting a Sharing Conversation During a Call
65
Starting a Sharing Conversation Without a Call
65
Ending a Sharing Conversation
66
Sending Web
66
Pushing a Web Page to Another Party on an Active Call
66
Pushing a Web Page to Another Party Not on an Active Call
67
Receiving Web Pages
67
Co-Browsing Web Pages
68
Sending Files
68
Sending and Receiving Files
69
Receiving Files
69
Accessing Received Files
70
Sharing a Whiteboard
70
Sending a Share Whiteboard Request
70
Receiving a Share Whiteboard Request
71
Using the Whiteboard
71
Saving Whiteboard Drawings
72
Restoring Whiteboard Drawings
72
Transferring the Clipboard
73
Placing Content in the Windows Clipboard
73
Sending Clipboard Data
73
Receiving a Transfer Clipboard Request
74
Using or Saving the Received Clipboard Data
74
Chapter 7: Advanced Setup
76
Configuring Your Preferences
76
Configuring User Preferences
77
Configuring Connection Preferences
78
Configuring Network Preferences
78
Configuring Ring Tones Preferences
79
Configuring Audio Devices Preferences
80
Configuring Audio Preferences
80
Configuring Video Preferences (Optional)
81
Configuring Voice Mail Preferences
91
Configuring a Avaya IP Deskphone (Optional)
92
Configuring File Exchange Preferences (Optional)
93
Configuring Presence Preferences
93
Configuring Instant Messaging Preferences
94
Specifying Calls Preferences
95
Specifying System Preferences
97
Specifying Miscellaneous Preferences
97
Specifying User Interface Preferences
98
Specifying MS Office Preference
98
Using the Audio Wizard to Configure Audio Volume
99
Installing Qos Enhancement (Optional)
100
Configuring Multiple Profiles
100
Adding a Profile
101
Removing a Profile
101
Automatic Software Updates
102
Manually Checking for Software Updates
102
Uninstalling the as 5300 Office Client
103
Uninstalling the as 5300 Office Client Using Add/Remove Programs
103
Chapter 8: Troubleshooting
105
Troubleshooting Performance Problems
105
Troubleshooting Audio Problems
105
Echo
105
No Voice
106
Distorted Voice
106
Cannot Speak When the Other Party Is Speaking
107
Cannot Hear with Headphones
107
Choppy Audio When Using a USB Headset
107
Troubleshooting IP Deskphone Configuration Problems
107
Private IP Address with IP Deskphone
107
Troubleshooting Calling and Messaging Problems
108
Cannot Complete Call
108
Voicemail Button Is Disabled
108
Troubleshooting Sharing Problems
108
Cannot Send a Copied File Using Send Clipboard
109
Cannot Paste from My Clipboard into My Whiteboard
109
Web Co-Browsing Does Not Work
109
Troubleshooting Video Problems
109
Blurry Video
109
Poor Color, Contrast, or Brightness
109
Adding a New Video Camera
110
No Codecs Video Message
110
Camera Switches to Receive-Only
111
Blue Screen Error
111
Chapter 9: Hardware Notes
112
Compatible Video Cameras and Headsets
112
Compatibility with the Client Application
112
Chapter 10: Terms You Should Know
114
Terms
114
Address
114
Call Logs
114
Conference
114
Conversation
115
Friends
115
Global Address Book
115
Personal Address Book
116
Presence
116
Proxy Server
116
Services
116
Acronyms
117
October
118
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