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XPS-Q8 Controller
5.0
Maintenance and Service
5.1
Enclosure Cleaning
The XPS Controller/Driver should only be cleaned with a sufficient amount of soapy
water solution. Do not use an acetone or alcohol solution, this will damage the finish of
the enclosure.
5.2
Obtaining Service
The XPS Controller/Driver contains no user serviceable parts. To obtain information
regarding factory service, contact Newport Corporation or your Newport representative
and be ready with the following information:
• Instrument model number (on front panel) and original order number.
• Instrument serial number (on rear panel).
• Description of the problem.
If the XPS is to be returned to Newport Corporation, a Return Number will be issued,
which should be referenced in the shipping documents.
Complete a copy of the Service Form found at the end of this User's Manual and
include it with your shipment.
5.3
Troubleshooting
For troubleshooting, the user can query different error and status information from the
controller. The XPS controller provides the Positioner Error, the Positioner Hardware
Status, the Positioner Driver Status, the Group Status, and also a general system error.
If there is an error during command execution, the controller will return an error code.
The command ErrorStringGet can be used to retrieve the description corresponding to
the error code.
The following function commands are used to retrieve Positioner Error and Positioner
Hardware Status:
• PositionerErrorGet: Returns an error code.
• PositionerErrorStringGet: Returns the description of the error code.
• PositionerHardwareStatusGet: Returns the status code.
• PositionerHardwareStatusStringGet: Returns the description corresponding to the
status code.
In a fault condition, it is also very important to know the current status of the group and
the cause of the transition from the previous group status to the current group state. The
following functions can be used to retrieve the Group Status:
• GroupStatusGet: Returns the group status code.
• GroupStatusStringGet: Returns the description corresponding to the group status
code.
Refer to the Programmer's Manual for a complete list of status and error codes.
Also refer to chapter 4.0 for troubleshooting the XPS controller with the help of its
web utilities.
NOTE
65
XPSDocumentation V1.4.x (EDH0301En1060 — 10/17)
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