Checking On Device Manager Screen - Mitsubishi Electric Q81BD-J61BT11 User Manual

16 TROUBLESHOOTING

Checking on Device Manager screen

16.3.3
Is the driver name of the board not displayed on the
Device Manager screen?
Is "!" displayed next to the icon on the Device Manager
screen?
16 - 13
Check if the board is displayed on the Windows
Item
If any of the above corrective actions do not help, refer to Section 16.7.
Remarks
"?" is displayed next to the icon, however, the CC-LINK Ver.2 board is recognized
normally.
POINT
Do not uninstall or disable the driver of the board on the Device Manager when the
board is normally recognized. If it is uninstalled or disabled, the operating system
may shut down (blue screen).
Device Manager screen.
R
Corrective action
The board or driver is not installed.
• If the board is not installed, install the board.
• If the board is already installed, check the board installation
status and reinstall the board.
• Reinstall the software package.
• If the board operates normally on other personal computer,
the personal computer may have any problems. In this case,
repair or replace the personal computer.
• If the board does not operate normally on other personal
computer, replace the board.
The board installation failed.
• Reinstall the software package.
• Check the board installation status and reinstall the board.
• If the board operates normally on other personal computer,
the personal computer may have any problems. In this case,
repair or replace the personal computer.
• If the board does not operate normally on other personal
computer, replace the board.
Status after the installation of
the CC-Link Ver.2 board.
MELSEC
16 - 13