Setup for Problem Resolution
Additional steps should be taken to facilitate the resolution of problems that might occur.
Memory Dump (Debug Information)
This section describes the procedures for collecting memory dump (debug information) in the
server.
IMPORTANT:
If any trouble occurs after initiating the process below, a message stating
that the system is short of virtual memory may appear, but complete the
process. If you restart the system the memory dump may not be stored
correctly.
Follow the procedure below to specify.
Point to [Settings] in the Start menu and click [Control Panel].
1.
The [Control Panel] dialog box appears.
Double-click [System].
2.
The [System Properties] dialog box appears.
Click [Advanced].
3.
Click [Startup and Recovery].
4.
Enter the location to write the debug information in "Dump File" under "Write Debugging
5.
Information".
e.g. Write the debug information in D drive with the file name "MEMORY.DMP".
D:\MEMORY.DMP
IMPORTANT:
Specify "Kernel Memory Dump" under "Write Debugging
!
Information."
Specify a drive where there is a free area greater than the size of "the
!
memory installed on this Express server + 12MB".
If the installed memory is increased, the size of the debug information
!
(memory dump) to be collected must be increased. If the installed
memory size is larger than 2GB, the maximum size of the dump file is
2048MB. The required amount of free space would be
"2048MB+12MB".
Go back in the [System Properties] dialog box and click [Performance Options].
6.
Click [Change] on the [Virtual Memory] dialog box.
7.
Memory Dump Information
Installing the Operating System and Utilities 4-15