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SOLVING PROBLEMS
When the server fails to operate as expected, see the following to find out your problem and follow
the instruction given before asking for repair.
If the server still fails to operate successfully after solving your problem, write down the on-screen
message and contact your sales agent.
Problems with the Server
No screen display appears with beep:
Write down the beep code pattern, and then take the appropriate action according to the
!
table listed earlier in "Beep Codes".
Fail to power on the server:
Is power being supplied to the server?
!
– Check if the power cord is connected to a power outlet (or UPS) that meets the power
specifications for the server.
– Make sure to use the power cord provided with the server. Check the power cord for
broken shield or bent plugs.
– Make sure the power breaker for the connected power outlet is on.
– If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power.
See the manual that comes with the UPS for details.
Power supply to the server may be linked with the connected UPS using the BIOS setup
utility of the server.
<Menu to check: [Server] - [AC-LINK]>
Did you press the POWER switch?
!
– Press the POWER switch on the front of the server to turn on the power (the POWER lamp
lights).
Fail to power off the server:
Is the POWER switch enabled?
!
– Restart the server and start the BIOS setup utility.
<Menu to check: [Security] - [Power Switch Inhibit]>
Is the server running in the Secure Mode?
!
– The POWER switch is disabled in the Secure Mode. (Forced shutdown is also not
available.) To exit the Secure Mode, enter the password specified with the BIOS setup
utility.
Troubleshooting 6-17
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