2.3 Frequently Asked Questions (FAQ)
Setting Features
Q
How do I change the dialling mode of an analogue trunk?
A
•
From the 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property -
LCO Port screen, change the
or "Pulse", as required.
Q
How do I set disconnect detection (CPC Detection) for an analogue trunk?
A
•
From the 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property -
LCO Port screen, modify the
Incoming setting of the target port.
The required value varies by carrier. Transmission and reception can be set
separately.
Q
How do I connect to another PBX using QSIG?
A
•
From the 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property -
PRI Port screen, set the Port Type of the port you want to use to either
"QSIG-Slave" or "QSIG-Master".
Q
How do I edit a Class of Service, or create a new Class of Service?
A
•
Class of Service feature restrictions can be set from the 10.7.1 PBX
Configuration—[2-7-1] System—Class of Service—COS Settings screen.
Q
How do I restrict calls between 2 extensions?
A
•
Calls between extensions can be restricted from the 10.7.3 PBX
Configuration—[2-7-3] System—Class of Service—Internal Call Block screen.
Click in the relevant cells to select the COS levels whose extensions are blocked from
calling each other.
Q
How do I restrict trunk calls made by extensions?
A
•
Trunk calls made by extensions can be restricted from the 10.7.2 PBX
Configuration—[2-7-2] System—Class of Service—External Call Block screen.
Click in the relevant cells to select the trunk groups that cannot be used by extensions
associated with a particular COS in each time mode.
To prevent extensions associated with a COS from making trunk calls, set all trunk
groups for that COS to "Block" (blue).
Q
How do I modify the hold operation for SLTs?
A
•
It is possible to choose how to hold a line and transfer a call with an SLT using the
SLT—SLT Hold Mode option on the 10.9 PBX Configuration—[2-9]
System—System Options screen.
For more details, see "2.13.1 Call Hold" of the Feature Guide.
Q
How do I set up an Incoming Call Distribution (ICD) group to receive trunk calls
directly?
48
PC Programming Manual
Dialling Mode setting of the target port to "DTMF"
CPC Signal Detection Time—Outgoing,