Panasonic KX-NS500 Pc Programming Manual page 926

23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer
Maintenance Console Location
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer
Feature Guide References
3.2.1.15 Custom Service
Wait for Second Digit (1-5 s)
This parameter is only valid when Call Transfer Anytime is set to a value other than "No". After the caller dials
a digit (the first digit) after listening to a Custom Service menu, the system waits for a second digit to be dialled.
This gives the caller time to continue dialling a mailbox number, extension number, or PIN. If this time expires
without a second digit being entered, the system assumes the caller has selected a Custom Service menu
option and handles the call according to the digit dialled by the caller.
Value Range
1–5 s
Maintenance Console Location
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer
Feature Guide References
3.2.1.15 Custom Service
No DTMF Input Operation
Determines how calls are handled when callers do not dial any numbers after listening to the menu message
(most likely because they are using rotary telephones) The default setting is "Operator", which allows the caller
to be automatically connected to an operator after the menu message plays back ("Press the desired number,
or stay on the line to be connected to an operator.").
Value Range
Trf to Mbx: Allows the caller to leave messages in a specified mailbox.
Trf to Ext: Transfers the caller to a specified extension.
Operator: Connects the caller to an operator.
Trf to Out: Transfers the caller to a specified outside telephone number. Enter the trunk access number of the
PBX then the destination telephone number.
Exit: Plays the Custom Service exit prompt and disconnects the caller.
Prev Menu: Returns the caller to the previous menu (if there was a previous menu).
CS: Transfers the caller to the Custom Service specified here.
Maintenance Console Location
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer
Feature Guide References
3.2.1.15 Custom Service
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