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Panasonic KX-NS1000 Installation Manual

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Pure IP-PBX
KX-NS1000
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety (Page 28)" before using this product.
KX-NS1000: PCMPR Software File Version 004.10000 or later
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/pbx/

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Troubleshooting

   Summary of Contents for Panasonic KX-NS1000

  • Page 1: Installation Manual

    Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1 For Your Safety (Page 28)" before using this product. KX-NS1000: PCMPR Software File Version 004.10000 or later Manuals and supporting information are provided on the Panasonic Web site at: http://panasonic.net/pcc/support/pbx/...

  • Page 2: System Components

    System Components System Components System Components for KX-NS1000 KX-NS1000 Category Model No. Description Main Unit KX-NS1000 Main Unit Activation Key Codes KX-NSE101 Activation Key for Mobile Extension for 1 User (1 Mobile User) KX-NSE105 Activation Key for Mobile Extension for 5 Users (5...

  • Page 3

    System Components Category Model No. Description KX-NSM205 5-Channel IP Softphone/IP Proprietary Telephone Activation Key (5 IPSoftphone/IP PT) KX-NSM210 10-Channel IP Softphone/IP Proprietary Telephone Activation Key (10 IPSoftphone/IP PT) KX-NSM220 20-Channel IP Softphone/IP Proprietary Telephone Activation Key (20 IPSoftphone/IP PT) KX-NSM501 1-Channel IP Proprietary Telephone Activation Key (1 IP PT) KX-NSM505...

  • Page 4

    System Components Category Model No. Description KX-NSP110 Advanced Activation Key Package (E-mail/Two-way Recording/Mobile/CA Pro) for 10 Users (Adv. Pkg 10 Users) KX-NSP120 Advanced Activation Key Package (E-mail/Two-way Recording/Mobile/CA Pro) for 20 Users (Adv. Pkg 20 Users) KX-NSP201 Mobile Activation Key Package (E-mail/Mobile) for 1 User (Mobile Pkg 1 User) KX-NSP205 Mobile Activation Key Package (E-mail/Mobile) for 5...

  • Page 5

    System Components Category Model No. Description KX-NSU399 Activation Key for Two-way Recording for All Users (2way REC All Users) KX-NSA010 Activation Key for CA Thin Client Server Connection (CA Thin Client) KX-NSA020 Activation Key for Multiple CSTA Connection (CSTA Multiplexer) KX-NSA201 Activation Key for CA PRO for 1 User (CA Pro 1 user) KX-NSA205...

  • Page 6

    System Components Category Model No. Description KX-NSB0012 Activation Key for Poltys Number notice KX-NSB0013 Activation Key for Poltys Number notice A.L. KX-NSB0014 Activation Key for Poltys CCRecord SIP (4 Ports) KX-NSB0016 Activation Key for Poltys CCRecord SIP A.L. (4 Ports) KX-NSB0101 Activation Key for Poltys CA RCS-Start for 1 User (Poltys CA RCS-Start 1 user)

  • Page 7

    System Components Category Model No. Description KX-NSB0624 Activation Key for Poltys CCRecord Digital (24 users) KX-NSB0708 Activation Key for Poltys CCRecord Digital A.L. (8 users) KX-NSB0716 Activation Key for Poltys CCRecord Digital A.L. (16 users) KX-NSB0724 Activation Key for Poltys CCRecord Digital A.L. (24 users) KX-NSB0801 Activation Key for Poltys CCRecord PRI (1 Port)

  • Page 8

    System Components Category Model No. Description DSP Card Slot KX-NS0110 VoIP DSP Card (S Type) (DSP S) KX-NS0111 VoIP DSP Card (M Type) (DSP M) KX-NS0112 VoIP DSP Card (L Type) (DSP L) Storage Memory KX-NS0135 Storage Memory (S Type) (Storage Memory S) Card Slot KX-NS0136 Storage Memory (M Type) (Storage Memory M)

  • Page 9

    System Components Category Model No. Description Physical Extension KX-NCP1170 4-Port Digital Hybrid Extension Card (DHLC4) Cards KX-NCP1171 8-Port Digital Extension Card (DLC8) KX-NCP1172 16-Port Digital Extension Card (DLC16) KX-NCP1173 8-Port Single Line Telephone Extension Card (SLC8) KX-NCP1174 16-Port Single Line Telephone Extension Card (SLC16) Other Physical Cards KX-NCP1190...

  • Page 10

    System Components Category Model No. Description Physical Extension Cards KX-TDA0143 4 Cell Station Interface Card (CSIF4) KX-TDA0144 8 Cell Station Interface Card (CSIF8) KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8) KX-TDA0171 8-Port Digital Extension Card (DLC8) KX-TDA0172 16-Port Digital Extension Card (DLC16) KX-TDA0173 8-Port Single Line Telephone Extension Card (SLC8)

  • Page 11

    System Components KX-TDE600/KX-TDE620/KX-TDA600/KX-TDA620 Category Model No. Description Legacy Gateways KX-TDE600 KX-TDE600 as Legacy Gateway Unit KX-TDE620 KX-TDE620 as Legacy Gateway Unit KX-TDA600 KX-TDA600 as Legacy Gateway Unit KX-TDA620 KX-TDA620 as Legacy Gateway Unit Legacy Gateway Cards KX-NS0132 Stacking Card for KX-TDE Series (STACK-S (TDE)) Physical Trunk Cards KX-TDA0182 8-Port DID Card (DID8)

  • Page 12

    System Components Category Model No. Description KX-TDA0164 4-Port External Input/Output Card (EIO4) KX-TDA0168 Extension Caller ID Card (EXT-CID) KX-TDA0189 8-Port Caller ID/Pay Tone Card (CID/PAY8) KX-TDA0190 Optional 3-Slot Base Card (OPB3) KX-TDA0193 8-Port Caller ID Card (CID8) KX-TDA6166 16-Channel Echo Canceller Card (EECHO16) PSUs KX-TDA0103 L-Type Power Supply Unit (PSU-L)

  • Page 13

    System Components Category Model No. Description DSP Card Slot KX-NS5110 VoIP DSP Card (S Type) (DSP S) SD Memory Cards KX-NS3134 SD Memory Card (XS Type) (SD XS) Slot KX-NS3135 SD Memory Card (S Type) (SD S) KX-NS3136 SD Memory Card (M Type) (SD M) Expansion Master KX-NS5130 Expansion Master Card (EXP-M)

  • Page 14

    System Components Unsupported System Components for KX-NS300 in One-look Network The following components are not supported for the KX-NS300 when the unit is used as a Slave unit in a One-look network. Model No. Description KX-TDA0196 Remote Modem Card (RMT) System Components for KX-NS500/KX-NS520 in One-look Network For details about supported Activation Keys with KX-NS500, refer to the Installation Manual of the KX-NS500.

  • Page 15

    System Components KX-NS520 Category Model No. Description KX-NS520 Expansion Unit Trunk/Doorphone Slot KX-NS5162 Doorphone Interface Card (DPH2) KX-NS5180 6-port Analogue Trunk Card (LCOT6) KX-NS5282 2-Port BRI Card (BRI2) KX-NS5284 4-Port BRI Card (BRI4) KX-NS5290 PRI Card (PRI23) KX-NS5290CE PRI30 / E1 Trunk Card (PRI30/E1) Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4)

  • Page 16

    System Components Category Model No. Description KX-NS5134 SD Memory Card (XS Type) (SD XS) KX-NS5135 SD Memory Card (S Type) (SD S) KX-NS5136 SD Memory Card (M Type) (SD M) KX-NS7134 SD Memory Card (XS Type) (SD XS) KX-NS7135 SD Memory Card (S Type) (SD S) KX-NS7136 SD Memory Card (M Type) (SD M) Expansion Master...

  • Page 17

    • For other equipment that can be connected to the PBX, refer to "2.1.2 System Connection Diagram". • The PBX does not support the following Panasonic proprietary telephones: – Analogue proprietary telephones Installation Manual...

  • Page 18

    • KX-TDA100D Connecting legacy gateways expands the usage of legacy terminals and trunks. If a legacy gateway is connected to a KX-NS1000, the following equipment is also supported. Note In this manual, KX-TDA100D is not included in KX-TDA series. Cell Stations DECT •...

  • Page 19: List Of Abbreviations

    Portable Station (e.g., KX-TD7600 series) • DSS Console (e.g., KX-DT390, KX-DT590) • Analogue Proprietary Telephone (e.g., KX-T7700 series) Note The following Panasonic proprietary telephones are not available even if a legacy gateway is connected: • KX-NT136 IP proprietary telephone • KX-HGT100 SIP telephone •...

  • Page 20

    System Components • APT ® Analogue Proprietary Telephone DPT ® Digital Proprietary Telephone • • SIP-CS ® SIP based DECT Cell Station unit • IP-CS ® IP Cell Station unit Installation Manual...

  • Page 21

    Introduction Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX, KX-NS1000. It provides instructions for installing the hardware, and programming the PBX using Web Maintenance Console. The Structure of this Manual...

  • Page 22

    Introduction • Microsoft, Outlook, Internet Explorer, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • Mozilla and Firefox are registered trademarks of the Mozilla Foundation. • All other trademarks identified herein are the property of their respective owners. •...

  • Page 23: Table Of Contents

    Table of Contents Table of Contents 1 Safety Precautions .................27 For Your Safety .......................28 Important Safety Instructions ..................35 Precautions ........................36 Data Security ........................39 2 System Outline ..................41 Basic System Construction ...................42 2.1.1 System Configurations ....................42 2.1.2 System Connection Diagram ..................46 Optional Equipment ......................47 2.2.1 Optional Equipment ......................47...

  • Page 24: Table Of Contents

    LAN Connection for the Main Unit ................187 4.11.2 LAN Connections for IP Telephones ................189 4.12 Power Failure Ports ......................192 4.13 Starting the KX-NS1000 ....................193 5 Programming Information ..............197 Overview of Web Maintenance Console ..............198 PC Connection ......................199 Starting Web Maintenance Console ................201 Programming the PBX ....................220 5.4.1...

  • Page 25: Table Of Contents

    Connection ........................323 7.1.3 Operation ........................324 7.1.4 Error Messages ......................326 7.1.5 Restarting the KX-NS1000 ...................328 7.1.6 Troubleshooting by Error Log ..................330 8 Networking Information ...............333 Information about Using an IP Network ..............334 8.1.1 Using a VoIP Network with the PBX ................334 8.1.2...

  • Page 26: Table Of Contents

    Table of Contents 8.6.20 PPTP Pass-through ......................392 8.6.21 L2TP Pass-through ......................392 8.6.22 Quality of Service (QoS) ....................393 8.6.23 VPN—IPsec .........................394 8.6.24 VPN—VPSS Setting .....................397 8.6.25 Router Command ......................399 8.6.26 WAN Port Mirroring ......................399 9 Appendix ....................401 PBX Region Suffix Codes and Areas ................402 System Prompt Languages ..................404 Revision History ......................406 9.3.1...

  • Page 27: Safety Precautions

    Section 1 Safety Precautions This section provides important information intended to prevent personal injury and property damage. Installation Manual...

  • Page 28: For Your Safety

    This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely. Notice Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Installation Manual...

  • Page 29

    1.1 For Your Safety WARNING For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids can drip or splash onto on the product.

  • Page 30

    • Do not attempt to repair the power cord or plug. If the power cord or plug is damaged or frayed, contact an authorised Panasonic Factory Service Centre for a replacement. • When mounting the PBX on a 19-inch rack, only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

  • Page 31

    Once you have started the PBX, if you unplug the PBX, do not initialise it again as described in "System Initialisation Procedure". Otherwise, your programmed data will be cleared. To restart the PBX, refer to "7.1.5 Restarting the KX-NS1000". •...

  • Page 32

    1.1 For Your Safety • When relocating the equipment, first disconnect the telecom connection before disconnecting the power connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection. • The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible.

  • Page 33

    1.1 For Your Safety • The MOH port and Pager port are SELV ports and should only be connected to approved SELV devices, or in Australia, via a Line Isolation Unit with a Telecommunications Compliance Label. • To protect the system, keep the following in mind: Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are conductive.

  • Page 34

    Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the trunks until it has been serviced by an authorised Panasonic Factory Service Centre. Installation Manual...

  • Page 35: Important Safety Instructions

    1.2 Important Safety Instructions 1.2 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

  • Page 36: Precautions

    A replacement fuse cover can be purchased from your local Panasonic dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.

  • Page 37

    1.3 Precautions For users in the European Union only Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.

  • Page 38

    1.3 Precautions • Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PBX) associated with this modem. In order to operate within the limits for compliance with Telecom’s Specifications, the associated PBX equipment shall be set to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing.

  • Page 39: Data Security

    1.4 Data Security 1.4 Data Security In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to do so may result in: • Loss, leakage, falsification or theft of user information. • Illegal use of the PBX by a third party. •...

  • Page 40

    1.4 Data Security Installation Manual...

  • Page 41: System Outline

    Section 2 System Outline This section provides general information on the PBX, including the system capacity and specifications. Installation Manual...

  • Page 42: Basic System Construction

    KX-NS1000. To connect a PBX as a legacy gateway, install a STACK-M card in the KX-NS1000 and a STACK-S (NCP) or STACK-S (TDE) card in the PBX. Then, connect the STACK-M card and the STACK-S (NCP)/STACK-S (TDE) card with the stacking cable that is included with the STACK-S (NCP)/STACK-S (TDE) card.

  • Page 43

    (For more details, refer to "8.4.1 One-look Network".) In a One-look network, a KX-NS1000 PBX serves as the Master unit, which controls the other PBXs, known as Slave units. The Slave units share setup information and resources controlled by the Master unit. A One-look network is useful when the network will consist only of KX-NS series PBXs and a private IP network is feasible.

  • Page 44

    The following 2 types of failover are available: – Backup Master mode – Isolated mode In addition, the KX-NS1000 provides the Automatic Rerouting to Secondary PBX feature and UM Group Failover feature. For an overview of One-look Networking Survivability, refer to "8.4.2 One-look Networking Survivability". Installation Manual...

  • Page 45

    2.1.1 System Configurations For details of One-look Networking Survivability, refer to "4.2.3 One-look Networking Survivability" in the Feature Guide. Installation Manual...

  • Page 46: System Connection Diagram

    IP-PT IP Softphone, SIP-CS S-PS IP-CS PS CTI Server Client PC Router SIP Phone (e.g., ADSL Modem) Trunk Adaptor KX-NS1000 Built-in Router (Master Unit) One-look Network Slave Units Trunk (Refer to the next page.) (Telephone Company Lines) E1/PRI Trunk (Telephone Company Lines)

  • Page 47: Optional Equipment

    2.2.1 Optional Equipment One-look Network Slave Unit Diagram To Master Unit Backup Master Unit/ Slave Unit (KX-NS1000) Slave Unit (KX-NS1000) Slave Unit (KX-NS300/ KX-NS500/KX-NS700) Legacy Gateway Expansion Unit Legacy Gateway Expansion Unit Slave Unit (KX-NS1000) Slave Unit (KX-NS300/ KX-NS500/KX-NS700) Legacy Gateway 2.2 Optional Equipment...

  • Page 48

    2.2.1 Optional Equipment Model No. Model Name Description KX-NS0110 VoIP DSP Card (S Type) (DSP S) A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls, conferences, the Unified Messaging feature, and the DISA/OGM feature.

  • Page 49

    For the maximum number of optional service cards that can be installed in the PBX, refer to " 2.3.3 System Capacity". • For details about the optional equipment for non-KX-NS1000 PBXs (e.g., KX-NS700, KX-NS500) in a One-look network, refer to the Installation Manual of the corresponding PBX. Installation Manual...

  • Page 50: Specifications

    2.3.1 General Description 2.3 Specifications 2.3.1 General Description Main CPU 650 MHz Dual Core Power Input 100 V AC to 130 V AC: 0.95 A/200 V AC to 240 V AC: 0.6 A; 50 Hz/60 Hz Power Consumption (when fully 50 W mounted) (240 V: 132 VA, 200 V: 120 VA, 130 V: 104 VA, 100 V: 95 VA)

  • Page 51: Characteristics

    2.3.2 Characteristics 2.3.2 Characteristics Terminal Equipment Loop Limit • SLT: 600 W including set • Doorphone: 20 W 15 000 W minimum Minimum Leakage Resistance Maximum Number of Extension 1 for SLT Instruments per Line Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the Ringing Load 1600 W maximum Trunk Loop Limit Hookswitch Flash/Recall Timing...

  • Page 52: System Capacity

    2.3.3 System Capacity 2.3.3 System Capacity Type and Maximum Number of Slots The PBX supports the following type and number of slots. Maximum Number Slot Type Stand-alone System One-look Network Physical Slot FAX Card Slot Storage Memory Card Slot DSP Card Slot Free Slot Doorphone Slot Virtual Trunk Card...

  • Page 53

    2.3.3 System Capacity Virtual Slots of the Mother Board Example: V-SIPGW16 V-UTEXT32 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 Virtual Slots Mother Board Installation Manual...

  • Page 54

    The following number of card can be installed in the Physical Slots or Virtual Slots of the PBX. The maximum number of optional service card for legacy gateways is limited by the maximum number of extensions and trunks of the KX-NS1000. Notice The capacities shown in these tables are for the largest possible configuration for each PBX (i.e.

  • Page 55

    If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) This card is available for KX-NS300 only. Note • When the KX-NS1000 is stacked with other PBXs virtual cards can be installed only in the KX-NS1000. Installation Manual...

  • Page 56

    Physical Cards Installed in KX-NS300/KX-NS500/KX-NS700 For non-KX-NS1000 PBXs in a One-look network, the maximum number of physical cards that can be installed in each unit is the same as when that unit runs as a stand-alone unit. For details, refer to the Installation Manual of the corresponding PBX.

  • Page 57

    2.3.3 System Capacity For Legacy Gateways Trunk Cards for Legacy Gateways Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-NCP500 LCOT4 BRI2 PRI23 PRI30 KX-NCP1000/ LCOT4 KX-NS1020 BRI2...

  • Page 58

    2.3.3 System Capacity Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-TDA100D LCOT8 LCOT16 CLCOT8/ CLCOT8E BRI4 BRI8 DID8 E&M8 PRI23 PRI30 KX-TDA200/ LCOT8 KX-TDE200 LCOT16 BRI4 BRI8 DID8 E&M8...

  • Page 59

    2.3.3 System Capacity Extension Cards for Legacy Gateways Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-NCP500/ DHLC4 KX-NCP1000/ DLC8 KX-NS1020 DLC16 SLC8 SLC16 KX-TDA100/ DHLC8 KX-TDE100 DLC8...

  • Page 60

    2.3.3 System Capacity Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-TDA200/ DHLC8 KX-TDE200 DLC8 DLC16 SLC8 SLC16 MSLC16 CSLC16 MCSLC16 MCSLC24 CSIF4 CSIF8 KX-TDA600/ DHLC8 KX-TDA620/ DLC8...

  • Page 61

    2.3.3 System Capacity Other Physical Cards for Legacy Gateways Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-NCP500 OPB3 DPH4 DPH2 EIO4 ECHO16 KX-NCP1000/ OPB3 KX-NS1020 DPH4 DPH2...

  • Page 62

    If IP-Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) For KX-NS1000 with 1 legacy gateway KX-TDE600/ KX-NCP500/...

  • Page 63

    If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) For KX-NCP500 For KX-NCP1000/KX-NS1020 Except KX-TDA100D. Only KX-TDA100D. For KX-NS1000 with 2 legacy gateways KX-TDE600/ KX-NCP500/ KX-TDE100/ KX-TDE200/ KX-TDE620/ Type...

  • Page 64

    2.3.3 System Capacity KX-TDE600/ KX-NCP500/ KX-TDE100/ KX-TDE200/ KX-TDE620/ Type KX-NCP1000/ KX-TDA100/ KX-TDA200 KX-TDA600/ KX-NS1020 KX-TDA100D KX-TDA620 Trunk (Virtual Trunk Card) H.323 Trunks SIP Trunks /256 /160 Trunk (Physical Trunk Card) LCOT /224 CLCOT – – – /224 PRI23 PRI30 Total Number of Extensions Extension (Virtual Extension Card) IP-PT and IP Softphone...

  • Page 65

    2.3.3 System Capacity KX-TDE600/ KX-NCP500/ KX-TDE100/ KX-TDE200/ KX-TDE620/ Type KX-NCP1000/ KX-TDA100/ KX-TDA200 KX-TDA600/ KX-NS1020 KX-TDA100D KX-TDA620 /208 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If IP-Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard.

  • Page 66

    2.3.3 System Capacity Type One-look Network Extension (Virtual Extension Card) 1000 IP-PT and IP Softphone 1000 SIP Phone 1000 SIP Phone 1000 S-PS Extension (Physical Extension Card) 1000 1000 If Standard Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If IP-Extension Type is selected for System Capacity Selection in Easy Setup Wizard.

  • Page 67

    Connections that arrive over a stacking connection require the same amount of DSP resources as shown in this example. Note This is an example for a stand-alone KX-NS1000. Required DSP Resources Assessment The maximum number of simultaneous calls, operations and features using IP protocols is determined by the DSP card installed in the PBX.

  • Page 68

    (40 x 1) + (10 x 0.5) + (8 x 1.3) + (10 x 2) + 2 = 77.4 Free Resources = 127 - 77.4 = 49.6 Note This is an example for a stand-alone KX-NS1000 without any stacking PBXs. Installation Manual...

  • Page 69

    Activation Key Any Activation key – IP terminals, except for KX-NT265 (software version 2.00 or later only), are registered and controlled by the KX-NS1000. Maximum Terminal Equipment The following shows the number of each terminal equipment type supported by this PBX.

  • Page 70

    The maximum number of LAN Sync Groups is 16. A LAN Sync Group can contain up to 64 IP-CSs (KX-NS0154 only). The maximum number of Air Sync Groups is 8. An Air Sync Group can contain up to 32 SIP-CSs. For a KX-NS1000 and a KX-NCP500/KX-NCP1000/KX-NS1020 Terminal Equipment Type...

  • Page 71

    One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The DOORPHONE card of the KX-NS1000 can serve as a Door opener or as an External relay depending on its programming. For a KX-NS1000 and a KX-TDA100/KX-TDA200/KX-TDE100/KX-TDE200/KX-TDA100D...

  • Page 72

    If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The DOORPHONE card of the KX-NS1000 can serve as a Door opener or as an External relay depending on its programming. Installation Manual...

  • Page 73

    Wizard".) One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The DOORPHONE card of the KX-NS1000 can serve as a Door opener or as an External relay depending on its programming. For One-look network Terminal Equipment Type...

  • Page 74

    External Sensor External Relay IP terminals, except for KX-NT265 (software version 2.00 or later only), are registered and controlled by the KX-NS1000. One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The maximum number of Air Sync Groups is 16. An Air Sync Group can contain up to 16 IP-CSs.

  • Page 75

    2.3.3 System Capacity Note for KX-NT265 IP-PT users The supported card varies depending on the software version of your KX-NT265 IP-PT. To confirm the version, follow the procedure below: While starting up SP-PHONE SP-PHONE PROGRAM "AP Version". Select Select "Maintenance". "Version display".

  • Page 76

    2.3.3 System Capacity Installation Manual...

  • Page 77: Information About The Activation Keys

    Section 3 Information about the Activation Keys This section provides information on activation keys, including how to obtain activation keys. Installation Manual...

  • Page 78

    3.1 Information about the Activation Keys Activation keys are required to use IP trunks and IP telephones on a private IP network with a KX-NS1000. Also, to upgrade the software to use enhanced features, the corresponding activation keys for that feature are required.

  • Page 79

    • In a One-look network, activation keys for IP telephone capacity and IP telephone capacity expansion are available only for KX-NS1000 PBXs. • In a One-look network, activation keys for IP telephone capacity and IP telephone capacity expansion are not cumulative;...

  • Page 80

    3.1.1 Type and Maximum Number of Activation Keys Maximum Capacity of IP Phones Model No. Activation Key Type Description Per Site KX-NSM010 Up to 100 IP Phone Allows the use of between 31 and Capacity for total of 100 100 IP-PTs/IP softphones/ IP-PTs/IP softphones/KX-UT KX-UT series SIP phones/third series SIP phones/third party...

  • Page 81

    3.1.1 Type and Maximum Number of Activation Keys Maximum Capacity of IP Phones Model No. Activation Key Type Description Per Site KX-NSX999 Expansion from Allows the use of between 301 Capacity for total of 640 NSM030 and 640 IP-PTs/IP softphones/ IP-PTs/IP softphones/KX-UT KX-UT series SIP phones/third series SIP phones/third party...

  • Page 82

    3.1.1 Type and Maximum Number of Activation Keys IP Telephone Maximum IP Telephones Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSM201 1 IPSoftphone/IP PT Allows the use of 1 IP-PT/IP softphone/KX-UT series SIP phone. KX-NSM205 5 IPSoftphone/IP PT Allows the use of 5 IP-PTs/IP Total 640 Total 1000...

  • Page 83

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System Activation Keys Master Unit Slave Unit KX-NSM201 1 IPSoftphone/IP PT KX-NSM205 5 IPSoftphone/IP PT ü ü KX-NSM210 10 IPSoftphone/IP PT KX-NSM220 20 IPSoftphone/IP PT KX-NSM501 1 IP PT KX-NSM505 5 IP PT ü...

  • Page 84

    3.1.1 Type and Maximum Number of Activation Keys • To apply the channel expansion, the IP-CSs (KX-NS0154 only) must be reset by changing their port status from OUS to INS. (See "9.19 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Port Property—Main— Connection" in the PC Programming Manual.) Installation in One-look Network System Activation Keys Master Unit...

  • Page 85

    3.1.1 Type and Maximum Number of Activation Keys • 4.3.5.1 Network Direct Station Selection (NDSS) • 4.3.5.2 Centralised Voice Mail Built-in Router Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSN101 Built-in Router AK Allows use of the Built-in Router. 16 (1/Site) 1 activation activation...

  • Page 86

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Features) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSU001 REC Time Expansion Allows the use of 15 hours of recording time for Unified Messaging.

  • Page 87

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Unified Messaging Ports) Maximum Unified Messaging Ports Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSU102 2 UM Port Allows the use of 2 Unified 30 Unified 480 Unified Messaging ports.

  • Page 88

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Mailbox) Maximum Mailboxes Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSU201 UM/E-mail 1 User Allows the use of an e-mail (IMAP4) client and e-mail notification (voice/fax messages) for 1 user.

  • Page 89

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Two-way Recording/Two-way Transfer Users) Maximum Users Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSU301 2way REC 1 User Allows the use of Two-way Recording/Two-way Transfer for 1 user.

  • Page 90

    3.1.1 Type and Maximum Number of Activation Keys Cellular Phone Extension Maximum Cellular Phone Extensions Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSE101 1 Mobile User Allows the use of 1 cellular phone extension. KX-NSE105 5 Mobile Users Allows the use of 5 cellular phone extensions.

  • Page 91

    3.1.1 Type and Maximum Number of Activation Keys Maximum Activation Keys Activation Model No. Description Key Type Stand-alone One-look System Network KX-NSA201 CA Pro 1 Allows the use of CA Client Pro for 1 user. user KX-NSA205 CA Pro 5 Allows the use of CA Client Pro for 5 users.

  • Page 92

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System Activation Keys Master Unit Slave Unit KX-NSA010 CA Thin Client KX-NSA020 CSTA Multiplexer KX-NSA201 CA Pro 1 user KX-NSA205 CA Pro 5 users KX-NSA210 CA Pro 10 users KX-NSA240 CA Pro 40 users KX-NSA249...

  • Page 93

    3.1.1 Type and Maximum Number of Activation Keys devices connected directly to the PBX depend on the specifications of the directly connected devices. The PBX does not limit these devices. Note • For information about purchasing licences, consult the partner entity or your dealer. •...

  • Page 94

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSB0004 Poltys CCAccounting Allows the use of Poltys CCAccounting. KX-NSB0005 Poltys CCAccounting Allows the use of Poltys A.L. CCAccounting A.L.

  • Page 95

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSB0404 Poltys CCRecord Allows the use of Poltys Analogue (4 users) CCRecord Analogue (4 users). KX-NSB0408 Poltys CCRecord Allows the use of Poltys Analogue (8 users) CCRecord Analogue (8 users).

  • Page 96

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSB0716 Poltys CCRecord Allows the use of Poltys Digital A.L. (16 users) CCRecord Digital A.L. (16 users). KX-NSB0724 Poltys CCRecord Allows the use of Poltys Digital A.L.

  • Page 97

    A.L. (5 user Bundle). KX-NSB0002 PSDN Option-1 Allows the use of the option feature of PSDN KX-NSB0003 PSDN Option-2 (Panasonic System Development Network). System connection diagram for the integration with the Communication Bridge [Without CA server] CSTA Connection party) Communication Bridge Max.

  • Page 98

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System Activation Keys Master Unit Slave Unit KX-NSB0001 Poltys C. Bridge KX-NSB0101 Poltys CA RCS-Start 1 user KX-NSB0105 Poltys CA RCS-Start 5 users KX-NSB0110 Poltys CA RCS-Start 10 users KX-NSB0149 Poltys CA RCS-Start 128 users KX-NSB0201...

  • Page 99

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System (continued) Activation Keys Master Unit Slave Unit KX-NSB0504 Poltys CCRecord Analogue A.L. (4 users) KX-NSB0508 Poltys CCRecord Analogue A.L. (8 users) KX-NSB0512 Poltys CCRecord Analogue A.L. (12 users) KX-NSB0516 Poltys CCRecord Analogue A.L.

  • Page 100

    3.1.1 Type and Maximum Number of Activation Keys Call Centre Feature Enhancement Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSF201 Call Centre Enhance Allows the use of queuing information announcement, ICD group monitor by ACD supervisor, and creation of ACD reports.

  • Page 101

    3.1.1 Type and Maximum Number of Activation Keys Model No. Activation Key Type Description KX-NSP020 Std. Pkg 20 Users Allows the use of the following activation key features for 20 users: • E-mail (IMAP4) client and e-mail notification (voice/fax messages) •...

  • Page 102

    3.1.1 Type and Maximum Number of Activation Keys Preinstalled Activation Keys in the Mother Board Preinstalled activation keys with no expiration date The following type and number of activation keys are preinstalled on the mother board. Activation Key Activated Features IP Phone Capacity (ch) Capacity for up to 30 IP-PTs/IP softphones/ KX-UT series SIP phones/third party SIP phones...

  • Page 103

    3.1.1 Type and Maximum Number of Activation Keys Activation Key Activated Features Activation Key for Call Centre Feature Queuing information announcement/ACD Enhancement Supervisor/ACD Report Built-in Router Built-in router feature 16-channel IPsec Activation Key IPsec connection Poltys C. Bridge Allows the use of the Poltys C. Bridge. Poltys CA RCS-Start (5 users) Allows the use of the Poltys CA RCS.

  • Page 104

    3.1.1 Type and Maximum Number of Activation Keys Example: V-SIPGW16 V-UTEXT32 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 Desired Item: 16 SIP trunks Required Activation Key: KX-NSM116 Desired Item: 16 H.323 trunks V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 Required Activation Key: KX-NSM116 Desired Item: 40 IP-PTs V-SIPGW16 V-IPGW16...

  • Page 105: Activation Key Code And Key Management System

    3.1.2 Activation Key Code and Key Management System 3.1.2 Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System.

  • Page 106: Using Cti Applications

    3.1.3 Using CTI Applications 3.1.3 Using CTI Applications To use CTI applications with the KX-NS1000, KX-NSF101 (CTI interface) is required. One KX-NSF101 supports one CTI application. However, Communication Assistant (CA) Server does not require KX-NSF101. In the example below, one KX-NSF101 is required for using one CTI application.

  • Page 107

    3.1.3 Using CTI Applications Example 3 Panasonic CSTA Multiplexer CTI Application Server Single CSTA Connection CTI Application Server CTI Application Server CA Server Note • Up to 4 CTI application servers can be used at the same time when using a CSTA multiplexer.

  • Page 108

    3.1.3 Using CTI Applications Installation Manual...

  • Page 109: Installation

    Section 4 Installation This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Further information on peripheral equipment installation is included.

  • Page 110: Before Installation

    Be sure to comply with all applicable laws, regulations, and guidelines. Notice Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Safety Installation Instructions WARNING...

  • Page 111

    4.1.1 Before Installation • On or near computers, or other office equipment, as well as microwave ovens or air conditioners. (It is preferable not to install the system in the same room as the above equipment.) • Within 1.8 m of radios and televisions. (Both the PBX and PTs should be at least 1.8 m away from such devices.) Do not perform the following: •...

  • Page 112: Installation Of The Pbx

    4.2.1 Unpacking 4.2 Installation of the PBX 4.2.1 Unpacking Unpack the box and check the items below: • Main unit • CD-ROM(s) • AC power cord • Hook clip • 19-inch rack attachment bracket x 2 • Screw x 6 The number of included CD-ROMs varies according to the country/area.

  • Page 113: Names And Locations

    4.2.2 Names and Locations 4.2.2 Names and Locations Front Back C D E F G H Inside STATUS Indicator MASTER Indicator System Mode Switch USB Port MNT Port LAN Port WAN Port MOH Port Doorphone Slot Free Slot BATT ALARM Indicator Pager Port Power Switch Earth Terminal...

  • Page 114: Opening/closing The Top Cover

    4.2.3 Opening/Closing the Top Cover 4.2.3 Opening/Closing the Top Cover Opening the Top Cover CAUTION When opening the top cover, the power switch must be turned off. Confirm that the power switch is turned off. Power Switch Note In order to turn off the PBX’s power, a system shutdown using Web Maintenance Console must first be performed.

  • Page 115

    4.2.3 Opening/Closing the Top Cover Slide the top cover then lift it off. Remove the support bar from the PBX. Closing the Top Cover Place the support bar onto the PBX. Installation Manual...

  • Page 116

    4.2.3 Opening/Closing the Top Cover Place the top cover onto the PBX. Then slide the top cover until it closes properly. Turn the screws clockwise to tighten. CAUTION For safety reasons, close the top cover and tighten the screws before operating the PBX. Installation Manual...

  • Page 117: Frame Earth Connection

    4.2.4 Frame Earth Connection 4.2.4 Frame Earth Connection Loosen the screw. Screw Insert an earthing wire (user-supplied). Tighten the screw. Earthing wire Connect the earthing wire to earth. To earth WARNING • Proper earthing (connection to earth) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike.

  • Page 118: Installing/removing The Optional Service Cards

    4.2.5 Installing/Removing the Optional Service Cards 4.2.5 Installing/Removing the Optional Service Cards CAUTION • Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing an earthing strap. Failure to do so may cause the PBX to malfunction due to static electricity. •...

  • Page 119

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Removing a DSP Card Installed in the DSP Card Slot Loosen and remove the screws. Screws Installation Manual...

  • Page 120

    4.2.5 Installing/Removing the Optional Service Cards Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual...

  • Page 121

    4.2.5 Installing/Removing the Optional Service Cards Installing the Fax Card in the Fax Card Slot Position the FAX card in the FAX card slot. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes. Insert the screws into the holes on the card, and tighten the screws to secure the card.

  • Page 122

    4.2.5 Installing/Removing the Optional Service Cards Removing a Fax Card Installed in the Fax Card Slot Loosen and remove the screws. Screws Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual...

  • Page 123

    4.2.5 Installing/Removing the Optional Service Cards Installing an Optional Service Card in the Free Slot In the PBX’s Free slot, you can install one of the following cards: SLC2/LCOT2, SLC2/BRI4, SLC2/PRI30, SLC2/PRI23, STACK-M. Some of the optional service cards require DIP switch settings which must be done before installing the card.

  • Page 124

    4.2.5 Installing/Removing the Optional Service Cards Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes.

  • Page 125

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Connect cables to appropriate ports of the card. For details about pin assignments, refer to the appropriate section in "4.5 Physical Trunk and Extension Cards".

  • Page 126

    4.2.5 Installing/Removing the Optional Service Cards Removing Optional Service Card from the Free Slot Loosen and remove the screws. Screws Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual...

  • Page 127

    4.2.5 Installing/Removing the Optional Service Cards Installing the DOORPHONE Card in the Doorphone Slot Remove the front cover plate for the Doorphone Slot. Screw Installation Manual...

  • Page 128

    4.2.5 Installing/Removing the Optional Service Cards Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes.

  • Page 129

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Connect cables to appropriate ports of the card. For details about pin assignments, refer to "4.7.1 DOORPHONE Card (KX-NS0161)" and "4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor".

  • Page 130

    4.2.5 Installing/Removing the Optional Service Cards Removing the DOORPHONE Card from the Doorphone Slot Loosen and remove the screws. Screws Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual...

  • Page 131: Installing/removing The Storage Memory Card

    This procedure is described below. Notice If this is the first time the KX-NS1000 is being started, complete the Easy Setup Wizard before performing the following procedure. For details about Easy Setup Wizard, refer to "5.4.1 Easy Setup Wizard". Insert a USB memory device into the USB port of the PBX.

  • Page 132

    To prevent data leakage, render the Storage Memory Card physically unusable before disposal. Notice • Use only the Storage Memory Card included with the PBX, or a Panasonic optional upgrade Storage Memory Card. • The Storage Memory Card must be inserted in the Storage Memory Card slot of the mother board before startup.

  • Page 133

    4.2.6 Installing/Removing the Storage Memory Card Remove the Storage Memory Card slot cover. Remove the Storage Memory Card installed in the slot on the mother board. Insert the new Storage Memory Card into the slot on the mother board. Installation Manual...

  • Page 134

    4.2.6 Installing/Removing the Storage Memory Card Place the cover as shown below. Turn the screw clockwise to tighten. Screw Installation Manual...

  • Page 135: Types Of Connectors

    4.2.7 Types of Connectors 4.2.7 Types of Connectors Connector Type Pin Number Used for • Mother board RJ45 • SLC2/LCOT2 (KX-NS0180) • SLC2/BRI4 (KX-NS0280) • SLC2/PRI30 (KX-NS0290CE) • SLC2/PRI23 (KX-NS0290) (Twisted pair cable) • DOORPHONE (KX-NS0161) 4-pin 2-pin Terminal Terminal Block Block •...

  • Page 136: Attaching A Ferrite Core

    4.2.8 Attaching a Ferrite Core 4.2.8 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to the SLC2/PRI30, SLC2/PRI23 or SLC2/BRI4 card. For the SLC2/PRI23 and SLC2/PRI30 Cards For the cable to connect to the ISDN Primary Rate Interface port, wrap the cable once around the ferrite core, then close the case of the ferrite core.

  • Page 137: Inch Rack Mounting

    4.2.9 19-inch Rack Mounting 4.2.9 19-inch Rack Mounting WARNING • Be careful not to drop any components. Dropping components may damage them or cause an injury. • When mounting the PBX on a 19-inch rack, only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

  • Page 138: Placing The Pbx On A Desktop

    4.2.10 Placing the PBX on a Desktop 4.2.10 Placing the PBX on a Desktop When placing the PBX on a desktop, make sure to follow these instructions. WARNING Be careful not to drop any components. Dropping components may damage them or cause an injury.

  • Page 139: Wall Mounting

    4.2.11 Wall Mounting 4.2.11 Wall Mounting The PBX can be mounted on a concrete wall using the optional wall mounting kit. WARNING • Make sure that the wall that the unit will be attached to is strong enough to support the unit (approx.

  • Page 140

    4.2.11 Wall Mounting Wall Mounting Procedures Measure the actual space as indicated below to mark the 4 screw positions on the wall. Install 4 anchor plugs in the wall and drive in 4 screws (A) leaving a gap of 5 mm between the screw head and the wall. Installation procedure for concrete walls.

  • Page 141

    4.2.11 Wall Mounting Place the PBX onto the wall, making sure that the guide holes hook onto the screw heads. CAUTION When placing the PBX onto the wall, make sure that the arrows on the metal brackets are pointing upward. If the arrows are not pointing upward, the PBX may fall, resulting in injury. The following illustrations are bad examples of wall mounting.

  • Page 142

    4.2.11 Wall Mounting Slide the PBX down into the guide holes. Guide Hole Fully tighten all 4 screws (A). Drive the screw to this point. Installation Manual...

  • Page 143: Surge Protector Installation

    4.2.12 Surge Protector Installation 4.2.12 Surge Protector Installation CAUTION Performing surge protection is essential. Make sure to follow the instructions in this section. Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground, or if a telephone line comes into contact with a power line.

  • Page 144

    4.2.12 Surge Protector Installation Outside Installation (Main Building) Surge Protector Trunk (Another Building) Trunk Extn. Terminal Board Surge Extn. Protector Extn. Extn. Earth Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.

  • Page 145

    4.2.12 Surge Protector Installation Connect the earth rod to the surge protector using an earthing wire with a cross-sectional area of at least 1.3 mm Bury the earth rod near the protector. The earthing wire should be as short as possible. The earthing wire should run straight to the earth rod.

  • Page 146: The Mother Board And Expansion Cards

    4.3.1 Mother Board 4.3 The Mother Board and Expansion Cards 4.3.1 Mother Board Function The mother board is the preinstalled processing board with activation keys for CA Basic-Express for 1022 users, use of 8 IP-PT, and 2 Unified Messaging ports. The Virtual Cards (trunk/extension) can be installed in Virtual Slots of the mother board and can be activated with the activation keys.

  • Page 147

    For details about connecting peripherals, refer to "4.10 Connection of Peripherals". • For details about System Mode Switch, refer to "4.13 Starting the KX-NS1000". WARNING A lithium battery is used in the mother board. There is a risk of explosion if the battery is replaced with the incorrect type.

  • Page 148

    4.3.1 Mother Board LED Indications Indication Colour Description STATUS Green PBX status indication • OFF: Power Off • ON: Power On and running • Flashing: Starting up/Logging in Amber PBX status indication • ON: Ready to shutdown • Flashing: Shutting down PBX status indication •...

  • Page 149

    4.3.1 Mother Board Indication Colour Description 10BASE-T/ LINK Green Link status indication 100BASE-TX/ • OFF: Off-line 1000BASE-T • ON: Linked normally • Flashing: In communication 1000 Green/ Data transmission speed indication Yellow • OFF: 10 Mbps • Yellow ON: 100 Mbps •...

  • Page 150: Storage Memory Card (installed By Default), Storage Memory S Card (kx-ns0135 Storage Memory M Card (kx-ns0136), Storage Memory L Card (kx-ns0137)

    4.3.2 Storage Memory Card (installed by default), Storage Memory S Card (KX-NS0135), Storage Memory M Card (KX- NS0136), Storage Memory L Card (KX-NS0137) 4.3.2 Storage Memory Card (installed by default), Storage Memory S Card (KX-NS0135), Storage Memory M Card (KX-NS0136), Storage Memory L Card (KX-NS0137) Function Storage Memory Card...

  • Page 151: Dsp S Card (kx-ns0110), Dsp M Card (kx-ns0111), Dsp L Card Kx-ns0112)

    4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112) 4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112) Function A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls, conferences, the Unified Messaging feature, and the DISA/OGM feature.

  • Page 152

    4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112) DSP Card Type Number of Resources DSP M DSP L IP Address Information Either 1 or 2 IP addresses must be assigned to each DSP card, depending on the type of DSP card. You can assign IP addresses to the DSP cards during Easy Setup Wizard or through system programming.

  • Page 153: Fax Card (kx-ns0106)

    4.3.4 FAX Card (KX-NS0106) 4.3.4 FAX Card (KX-NS0106) Function 1-channel fax server. To be mounted on the mother board. Screws inside FAX Card Accessories and User-supplied Items Accessories (included): Screws ´ 3 User-supplied (not included): none Note When installing or removing the FAX card, do not put pressure on any parts of the mother board. Doing so may result in damage to the PBX.

  • Page 154: Virtual Cards

    Virtual Card for 32 IP-PTs (KX-NT300 series, KX-NT500 Card (V-IPEXT32) series, and KX-NT265 [software version 2.00 or later only]). Compliant with Panasonic proprietary protocol, and ITU-T G. 729A, G.711 and G.722 codec methods. Virtual 32-Channel SIP Extension Virtual Card for 32 third party SIP phones. Compliant with RFC Card (V-SIPEXT32) 3261, 3264, 3310, 2327 and 4028 protocols, and ITU-T G.

  • Page 155

    4.4 Virtual Cards Example: Virtual Cards in the Virtual Slots of the PBX V-SIPGW16 V-UTEXT32 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 Virtual Slots Mother Board Installation Manual...

  • Page 156: Physical Trunk And Extension Cards

    • For details about power failure transfer, refer to "4.12 Power Failure Ports". • To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "4.13 Starting the KX-NS1000". Pin Assignments RJ45 Connector for Trunk Use Signal Name Function Reserved –...

  • Page 157

    4.5.1 SLC2/LCOT2 Card (KX-NS0180) RJ45 Connector for Single Line Telephone Extension Use Signal Name Function Reserved – Ring B RA TA Ring A Tip A Tip B Reserved – Installation Manual...

  • Page 158: Slc2/bri4 Card (kx-ns0280)

    This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments. • To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "4.13 Starting the KX-NS1000". Switch Settings Switch Type...

  • Page 159

    4.5.2 SLC2/BRI4 Card (KX-NS0280) Pin Assignments RJ45 Connector for Trunk Use Signal Name Level [V] Function Reserved – – Transmit data 1 Receive data 1 Receive data 2 Transmit data 2 Reserved – – RJ45 Connector for Extension Use Signal Name Level [V] Function Reserved...

  • Page 160

    4.5.2 SLC2/BRI4 Card (KX-NS0280) LINE LED Pattern Master Layer 1 Layer 2 LED Pattern Clock Layer 1: ON (Synchronous) Layer 2: ON (Link established)/OFF (Link not established) Master Clock: ON (Master)/OFF (Slave) Maximum Cabling Distance of ISDN DSU Connection The maximum length of the cable that connects the DSU and the PBX is shown below: Point-to-Point CAT 5: Under 1000 m Installation Manual...

  • Page 161

    4.5.2 SLC2/BRI4 Card (KX-NS0280) Maximum Cabling Distance of ISDN Terminal Equipment (TE) Connection The maximum length of the extension cable that connects the PBX and the TE is shown below: Point-to-Point CAT 5: Under 1000 m Installation Manual...

  • Page 162: Slc2/pri30 Card (kx-ns0290ce)

    This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments. • To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "4.13 Starting the KX-NS1000". Switch Settings Switch Type...

  • Page 163

    4.5.3 SLC2/PRI30 Card (KX-NS0290CE) Pin Assignments RJ45 Connector for Trunk Use Signal Name Level [V] Function Receive data (+) Receive data (-) Reserved – – Transmit data (-) Transmit data (+) Reserved – – RJ45 Connector for Extension Use Signal Name Level [V] Function Transmit data (-)

  • Page 164

    4.5.3 SLC2/PRI30 Card (KX-NS0290CE) Indication Colour Description RAI signal status indication • OFF: Normal • ON: Alarm • Flashing (60 times per minute): Alarm (Clock Master) AIS status indication • OFF: Normal • ON: Alarm SYNC Green Synchronisation status indication •...

  • Page 165: Slc2/pri23 Card (kx-ns0290)

    This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments. • To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "4.13 Starting the KX-NS1000". Switch Settings Switch Type...

  • Page 166

    4.5.4 SLC2/PRI23 Card (KX-NS0290) Pin Assignments RJ45 Connector for Trunk Use Signal Name Level [V] Function Receive data (+) Receive data (-) Reserved – – Transmit data (-) Transmit data (+) Reserved – – RJ45 Connector for Extension Use Signal Name Level [V] Function Transmit data (-)

  • Page 167

    4.5.4 SLC2/PRI23 Card (KX-NS0290) Indication Colour Description RAI signal status indication • OFF: Normal • ON: Alarm (Clock Slave) • Flashing (60 times per minute): Alarm (Clock Master) AIS status indication • OFF: Normal • ON: Alarm SYNC Green Synchronisation status indication •...

  • Page 168: Stacking Cards

    4.6 Stacking Cards 4.6.1 STACK-M Card (KX-NS0130) Function A stacking card to be installed in a KX-NS1000. Up to 2 legacy gateways can be connected. This card can be used only with PCMPR Software Version 002.01000 or later. LEDs To STACK-S (NCP) Card/STACK-S (TDE) Card Accessories and User-supplied Items Accessories (included): Screws ´...

  • Page 169

    KX-TDA30 Note • For details about connecting a KX-NS1020 as legacy gateways to KX-NS1000, refer to your KX-NS1020 Installation Manual. Condition 2 (KX-TDE100/KX-TDE200/KX-TDA100/KX-TDA200/KX-TDA100D only) If you install the OPB3 card with an ECHO16 card, they must be installed in SLOT1 of the legacy gateway.

  • Page 170: Stack-s (ncp) Card (kx-ns0131)

    CAUTION When installing or removing this card, the power switch must be turned off. Notice When stacking other PBXs with the KX-NS1000, place them well within reach of the stacking cable (2 m). LED Indications STACK-S (NCP) Card Indication...

  • Page 171

    4.6.2 STACK-S (NCP) Card (KX-NS0131) Legacy Gateway Indication Colour Description Green Status indication for legacy gateway • ON: Normal • OFF: Power off • Slow Flashing: Starting up • Moderate Flashing: STACK-S (NCP) card error Note LED flashing patterns are as follows: •...

  • Page 172: Stack-s (tde) Card (kx-ns0132)

    Dispose of used batteries according to the manufacturer’s instructions. CAUTION When installing or removing this card, the power switch must be turned off. Notice When stacking other PBXs with the KX-NS1000, place them well within reach of the stacking cable (2 m). Installation Manual...

  • Page 173

    4.6.3 STACK-S (TDE) Card (KX-NS0132) LED Indications STACK-S (TDE) Card Indication Colour Description CARD STATUS Green STACK-S (TDE) card status indication • ON: INS (In Service) STACK-S (TDE) card status indication • ON: Fault • Flashing: OUS (Out of Service) Legacy Gateway Indication Colour...

  • Page 174

    4.6.3 STACK-S (TDE) Card (KX-NS0132) • For KX-TDE620 and KX-TDA620, replace the BUS-S card with a STACK-S (TDE) card. MPR Card MPR Card DMPR Card KX-TDE100/KX-TDA100 KX-TDE200/KX-TDA200 KX-TDA100D MPR Card BUS-S Card KX-TDE600/KX-TDA600 KX-TDE620/KX-TDA620 Follow the procedure below to install a STACK-S (TDE) card in the PBX. Remove the front cover as instructed in the Installation Manual for the PBX.

  • Page 175

    4.6.3 STACK-S (TDE) Card (KX-NS0132) Note • To remove the STACK-S (TDE) card, reverse the procedure above. • For more details about installing and removing optional service cards, refer to the Installation Manual of the corresponding PBX. Installation Manual...

  • Page 176: The Doorphone Card

    4.7.1 DOORPHONE Card (KX-NS0161) 4.7 The Doorphone Card 4.7.1 DOORPHONE Card (KX-NS0161) Function A doorphone card for 1 doorphone, 1 door opener, and 1 external sensor. 4-pin 2-pin To doorphone/ external sensor To door opener Accessories and User-supplied Items Accessories (included): Screws ´ 2 User-supplied (not included): Copper wire Note For details about connecting to a doorphone and/or door opener, refer to "4.9 Connecting to a Doorphone,...

  • Page 177: External Sensor

    4.7.1 DOORPHONE Card (KX-NS0161) External Sensor Power to the external sensor is provided from the DOORPHONE card and must be grounded through the DOORPHONE card as indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the DOORPHONE card for each external sensor.

  • Page 178: Connection Of Slts

    4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) 4.8 Connection of SLTs 4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Cable Maximum Distance ø 0.4 mm: 698 m ø 0.5 mm: 1128 m ø 0.6 mm: 1798 m CAT 5: 1128 m...

  • Page 179: Connecting To A Doorphone, Door Opener, And/or External Sensor

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor 4.9 Connecting to a Doorphone, Door Opener, and/ or External Sensor The PBX supports 1 each of a doorphone, a door opener, and an external sensor. Note • Doorphones, door openers, and external sensors are user-supplied. •...

  • Page 180

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor Note for KX-T7765 Users When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft. Cabinet Wall Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To 4-pin terminal block Note...

  • Page 181

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor Connection Use 4-pin and 2-pin terminal blocks (included with the card) for connection. While pressing on the orange tab at the bottom of the terminal block using a screwdriver, insert the wire into the upper hole as shown below.

  • Page 182: Connection Of Peripherals

    4.10 Connection of Peripherals 4.10 Connection of Peripherals Maximum Distance USB Memory Device Maximum Distance 100 m Cable Maximum Distance ø 0.4 mm: 10 m ø 0.5 mm: 10 m USB Port ø 0.6 mm: 10 m CAT 5/ MNT Port 10 m CAT 5e: Cable...

  • Page 183

    4.10 Connection of Peripherals Pin Assignments for 1000BASE-T Input (I)/ Signal Name Function Output (O) TRD0 (+) Transmit and receive data 0 (+) TRD0 (-) Transmit and receive data 0 (-) TRD1 (+) Transmit and receive data 1 (+) TRD2 (+) Transmit and receive data 2 (+) TRD2 (-) Transmit and receive data 2 (-)

  • Page 184

    4.10 Connection of Peripherals Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly connected. If this is not possible, connect the frame of the PBX to the frame of the PC/Printer using an earthing wire in order to prevent difference in the electrical potentials.

  • Page 185

    4.10 Connection of Peripherals For connecting a printer/PC with a 25-pin RS-232C connector PBX (9-pin) Printer/PC (25-pin) Circuit Type Signal Signal Circuit Type Pin No. Pin No. (EIA) Name Name (EIA) RD (RXD) SD (TXD) RD (RXD) ER (DTR) SD (TXD) ER (DTR) DR (DSR) RS (RTS)

  • Page 186

    4.10 Connection of Peripherals • Maximum current: 500 mA For details about backing up and restoring using a USB memory device, refer to "6.1.1 Tool—System Data Backup—Backup to USB" in the PC Programming Manual. Note Do not use a USB hub when connecting a USB memory device to the PBX. Using a UPS A UPS is a device that supplies power for several minutes to a connected device when a power failure occurs.

  • Page 187: Lan Connection

    4.11.1 LAN Connection for the Main Unit 4.11 LAN Connection 4.11.1 LAN Connection for the Main Unit Connecting the Main Unit to the LAN The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP-PTs, IP softphones, SIP phones), IP-CSs, PCs and a CTI Server can be connected on a private IP network.

  • Page 188

    4.11.1 LAN Connection for the Main Unit Connection for 1000BASE-T Switching Hub PBX (LAN Port) Pin No. Pin No. Signal Name Signal Name TRD0 (+) TRD0 (+) TRD0 (-) TRD0 (-) TRD1 (+) TRD1 (+) TRD2 (+) TRD2 (+) TRD2 (-) TRD2 (-) TRD1 (-) TRD1 (-)

  • Page 189: Lan Connections For Ip Telephones

    4.11.2 LAN Connections for IP Telephones 4.11.2 LAN Connections for IP Telephones When an IP telephone is connected to the LAN and power is supplied for the first time, you will be prompted to set network parameters. The network parameters must be set for the IP telephone before it can be used. Refer to "5.8 Assigning Networking Information to IP Telephones"...

  • Page 190

    4.11.2 LAN Connections for IP Telephones Connecting an AC Adaptor to an IP Telephone IP-PTs and some SIP phones comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these IP telephones can receive the necessary power supply from the network through the network cable.

  • Page 191

    4.11.2 LAN Connections for IP Telephones Example: KX-NT346 To a PC Ethernet Straight Cable Installation Manual...

  • Page 192: Power Failure Ports

    4.12 Power Failure Ports 4.12 Power Failure Ports When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "5.6.2 Power Failure Transfer" in the Feature Guide for further information.

  • Page 193: Starting The Kx-ns1000

    Once you have started the PBX, if you unplug the PBX, do not initialise it again as described in "System Initialisation Procedure". Otherwise, your programmed data will be cleared. To restart the PBX, refer to "7.1.5 Restarting the KX-NS1000". •...

  • Page 194

    • For information about the installation of an UPS, refer to the documentation of your UPS. • For information about the recommended UPS, ask your local Panasonic dealer. Connect the UPS to the USB port of the PBX. Installation Manual...

  • Page 195

    4.13 Starting the KX-NS1000 Note When connecting the UPS, use only the USB cable included with the UPS and do not use USB hubs to connect the UPS and the PBX. To UPS Follow the instructions in the documentation of the UPS to setup and start the UPS.

  • Page 196

    4.13 Starting the KX-NS1000 Note • After the PBX is initialised, you can restore system data to the PBX that has been backed up earlier. For details about backing up and restoring system data, refer to "6.1 Tool—System Data Backup", "7.2.2 Utility—File—File Transfer PBX to PC"...

  • Page 197: Programming Information

    Section 5 Programming Information This section describes the installation procedure, structure, and functions of the Web Maintenance Console for programming IP telephones and the PBX. Further information on programming the PBX for use with SIP trunks and a VoIP network is included. Installation Manual...

  • Page 198: Overview Of Web Maintenance Console

    5.1 Overview of Web Maintenance Console 5.1 Overview of Web Maintenance Console Web Maintenance Console is designed to serve as an overall system programming reference for the PBX. You can programme and control the PBX over an IP network using Web Maintenance Console. This section describes programming basic items using Web Maintenance Console.

  • Page 199: Pc Connection

    5.2 PC Connection KX-NS1000 has 3 physical ports for PC and LAN connections. A default IP address is assigned to each port. A PC connect to the PBX either directly or over a LAN using the appropriate method for the port being used.

  • Page 200

    5.2 PC Connection Connection via Virtual Private Network (VPN) Router LAN Port Router Switching Hub Notice To access the PBX via VPN, the PC must be in the same VPN. Note For details about connecting a switching hub to the PBX, refer to "4.11.1 LAN Connection for the Main Unit".

  • Page 201: Starting Web Maintenance Console

    5.3 Starting Web Maintenance Console 5.3 Starting Web Maintenance Console System Requirements For the system requirements of the PC (operating system, hardware specifications, supported browsers, etc.), refer to "1.2.1 Starting Web Maintenance Console" in the PC Programming Manual. Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc.

  • Page 202

    – http://kx-ns1000. Note • If entering "http://kx-ns1000.", be sure to include the period at the end as shown. • The default subnet mask for the MNT port is 255.255.255.0. • If connecting using 223.0.0.1 takes a long time, configure a static IP address for the PC.

  • Page 203

    ) for use in a KX-NS1000 Master unit or Slave unit, and then use that data as the system data (DCSYS) for the KX-NS1000. The following options are available as the conversion destination (Master unit or Slave unit) for the data.

  • Page 204

    5.3 Starting Web Maintenance Console Master data converter Existing PBX Master Unit Master data DCSYS for DxSYS * converter Master Slave data converter Existing PBX-A DxSYS A * Master data converter QSIG Network DCSYS for Master with Slave DCSYS Existing PBX-B Existing PBX-D Master Unit A Slave data...

  • Page 205

    This tool displays a "stacking style" image on the screen as necessary (e.g. when converting KX-TDE600/KX-TDE620 data to KX-NS1000 data). The system data will be converted and a system data file for the KX-NS1000 (DCSYS) is created. It will complete within one minute.

  • Page 206

    • PBX voice data (e.g., ESVM, SVM, OGM) is not converted. • Data conversion for a SLC/LCOT/BRI card in the KX-NS1000 is not supported; the number of ports in these cards is too small. • After conversion, if CSs are connected to both Slave units and the Master unit, you must change the settings so that all CSs are connected to the Master Unit.

  • Page 207

    System data for the base KX-NS1000 can be acquired from a currently running unit using the "File Transfer PBX to PC" utility. Also, if the unit is not running, the new base KX-NS1000 system data can be created in Off-line Web Maintenance Console. System data from a KX-TDE series PBX, KX-NCP series PBX, or...

  • Page 208

    5.3 Starting Web Maintenance Console KX-TDA100D PBX can be added to the base KX-NS1000 system data, and then converted for use in a Slave unit. The conversion results are used as the system data of a KX-NS1000 (Master unit) that controls one or more Slave units.

  • Page 209

    The IP address and subnet mask set for the MPR card of the PBX whose data will be used for a Slave unit is not included in the converted data. The IP address and subnet mask for the KX-NS1000 that will operate as a Slave unit must be set in the Easy Setup Wizard.

  • Page 210

    5.3 Starting Web Maintenance Console Converting System Component Type When starting the KX-NS1000, you can specify System Capacity Selection in Easy Setup. (For details about Easy Setup, refer to "5.4.1 Easy Setup Wizard".) The system capacity changes according to the value you select for System Capacity Selection. (For details about system capacity, refer to "2.3.3 System Capacity".)

  • Page 211

    5.3 Starting Web Maintenance Console In Easy Setup, select a value for Select the System Capacity Type under System Capacity Selection. Note The system component type selected in this step will be over-written with the following steps. After Easy Setup is complete, click Utility ® File ® File Transfer PC to PBX. Select the local file that you saved in step 5, and then click Execute.

  • Page 212

    5.3 Starting Web Maintenance Console [Exchanging cards] • During system data conversion, if the number of optional physical service cards exceeds the maximum number of allowed by the selected system components type, information for the cards exceeding the limit (including extension numbers and trunk numbers) is discarded. At this time, any data related to the discarded card is processed in the same way as when an optional card is deleted using the normal procedure (e.g., if the extension number is registered as a member of an incoming call group, the extension number will not be deleted from the group).

  • Page 213

    KX-TVM System Prompt and Mailbox Data Import Voice data recorded by users in a KX-TVM series VPS can be converted and used as voice data in the KX-NS1000's Unified Messaging system. System prompts, mailbox prompts, and mailbox messages can be converted.

  • Page 214

    For details about backing up KX-TVM VPS voice data, refer to the documentation of the corresponding VPS. Start the KX-NS1000, and then start Web Maintenance Console. Navigate to Maintenance ® Tool ® 10. UM data restore, and then select the types of voice data you want to restore.

  • Page 215

    5.3 Starting Web Maintenance Console Note • When using a NAS, ensure that you have sufficient network bandwidth. The import results will be saved in a file called "UM_data_restore_result.txt". Notice • It is possible that passwords are set on KX-TVM and Unified Messaging mailboxes. If the passwords for KX-TVM mailboxes are different from the Unified Messaging mailbox passwords, and data is being restored (imported) individually, you will be prompted for the password of the Unified Messaging mailbox.

  • Page 216

    Offline Web-MC. Set User configurations. Ex.) Setting UserProfile/ MBOX etc. Web-MC Connect to NS1000 and transfer DCSYS. Reboot NS1000 KX-NS1000 Abbreviations DxSYS: System File for PBX Web-MC Web-MC: Web Maintenance Console VM: Voice Mail system UM Restore UM: Unified Message system...

  • Page 217

    The required software versions are as follows: – KX-TVM series: version 3.0 or later – KX-NS1000: version 4.0 or later Note • In a One-look network, you must import the data individually into each unit that runs a Unified Messaging system.

  • Page 218

    5.3 Starting Web Maintenance Console To import system data from a VPS Connect a PC to the VPS, and then start the VPS’s Maintenance Console. For details about connecting a PC to the VPS or about the Maintenance Console, refer to the VPS’s documentation.

  • Page 219

    5.3 Starting Web Maintenance Console Restart the PBX to apply the new system data. VPS Maintenance Console Back up the system data to PC Off-line Web Maintenance Console Back up the system data to PC Import VPS system data into PBX system data Transfer system data Installation Manual...

  • Page 220: Programming The Pbx

    5.4.1 Easy Setup Wizard 5.4 Programming the PBX 5.4.1 Easy Setup Wizard In the Easy Setup Wizard, you will set up the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialised, factory default state, the Easy Setup Wizard for that PBX will launch automatically.

  • Page 221

    5.4.1 Easy Setup Wizard 3 digits 3 digits 4 digits Extension, 4 Extension Extension digits DISA & Number Number UM channel Number of UM Group Extension Number 101–xxx 1001–xxxx 101–xxx Floating Extension Number UM Group 500–507 5000–5015 500–508 DISA (1–64) 536–599 5801–5864 5801–5864...

  • Page 222

    5.4.1 Easy Setup Wizard Click Next. Note • The value you select for Default value of Numbering Plan affects the default values for certain settings, such as floating extension numbers, and has a large effect on the system. Select this value with care.

  • Page 223

    5.4.1 Easy Setup Wizard Connection Mode setting Additional settings Static IP • WAN IP Address • Subnet Mask • Gateway • Preferred DNS IP Address • Alternative DNS IP Address DHCP • If you select Obtain From DHCP in DNS Setting, address information is obtained from the DHCP server.

  • Page 224

    5.4.1 Easy Setup Wizard <At the Master Unit> Click Export to export the setting file. The setting file created by the Master unit PBX is required to add a Slave unit to the network. Note The Export button will also be available when adding a Slave unit. <At a Slave Unit>...

  • Page 225

    5.4.1 Easy Setup Wizard In SNTP / Daylight Saving, enter information for Automatic Time Adjustment and Daylight Saving, and then click Next. In Maintenance Setting, the Installer password, information for SNMP Setting and SNMP Manager can be entered. Enter a password for the Installer level account in Installer password. Confirm your input in Re-enter.

  • Page 226: Enabling The Dhcp Server Feature

    If an external DHCP server is in use, it must be able to use a "client identifier" option specified by RFC 2131. • If an external DHCP server is in use, the KX-NS1000 DHCP Server feature must be disabled. • The PBX will not start properly if IP addresses cannot be assigned automatically by the DHCP server when the PBX has been set to obtain IP addresses automatically.

  • Page 227: Installing The Virtual Ip Cards To The Pbx

    5.4.4 Installing Additional Activation Keys Click Setup ® Network Service ® Server Feature ® DHCP. On the DHCP Server tab, select Enable for DHCP Server. Enter valid settings for the IP address auto assignment. Note For details about IP address auto assignment settings, refer to "28.2.1 Network Service—[2-1] Server Feature—DHCP"...

  • Page 228: Configuration Of The Activation Keys

    5.4.5 Configuration of the Activation Keys The activation keys will be copied to the Master unit, and then the activation keys that Slave units require will be copied to the Slave units of the One-look network. When installation is complete, the message, "The activation key has been installed and activated successfully!"...

  • Page 229: Programming A One-look Network

    Click Close to continue. Registered Slave PBXs can now be viewed and selected on the Home Screen for programming. MASTER LED Transition When adding Slave units, the MASTER LED of each KX-NS1000 PBX changes as shown in the following table: Installation Manual...

  • Page 230

    When adding KX-NS300, KX-NS500, and KX-NS700 PBXs as Slave units, the PBX MODE LED of each unit shows the One-look network registration status instead of the MASTER MODE LED of the KX-NS1000. For details, refer to the Installation Manual of the corresponding PBX. Installation Manual...

  • Page 231: Programming An H.323 Qsig Network

    5.6.1 Assigning the Hunt Pattern 5.6 Programming an H.323 QSIG Network There are 2 methods to programme the Virtual 16-Channel VoIP Gateway Card (V-IPGW16 card) to establish VoIP communications between PBXs at different locations, as follows: PBX code method The caller dials the unique PBX code of the PBX to which the called party is connected, in addition to the destination number.

  • Page 232: Programming The Address Translation Table

    5.6.2 Programming the Address Translation Table Note For more details about hunt pattern assignment, refer to "9.12.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property - Virtual IP Gateway—Hunt Pattern" in the PC Programming Manual. 5.6.2 Programming the Address Translation Table The function of an address translation table in a VoIP network is to provide 2-way translation of telephone numbers and IP addresses .

  • Page 233

    5.6.2 Programming the Address Translation Table Click Setup ® PBX Configuration ® Configuration ® Slot. Click System Property. Click the V-IPGW tab. Click DN2IP. When using the PBX code method: In the Leading Number cell, type the remote PBX code and starting digit of destination extension. When using the extension number method: In the Leading Number cell, type the remote PBX code and starting digit of destination extension.

  • Page 234: Programming The Network Settings

    5.6.3 Programming the Network Settings 5.6.3 Programming the Network Settings For successful operation of a VoIP network using the V-IPGW16 card, network settings for the PBX at each location must be programmed appropriately. For a detailed discussion of related features, refer to the Feature Guide.

  • Page 235

    5.6.3 Programming the Network Settings Note Before changing Numbering Plan settings, when a V-SIPEXT32 card or V-UTEXT32 card is installed, change the status of the card(s) to OUS. Click Setup ® PBX Configuration ® System. Click Numbering Plan. Click Main. Click the Features tab.

  • Page 236

    5.6.3 Programming the Network Settings Confirm that all V-IPGW16 cards are set to OUS. Note When a V-IPGW16 card is installed, 8 ports are available for the card. Click Setup ® PBX Configuration ® CO & Incoming Call. Click CO Line Settings. Type the CO Name and assign an unused Trunk Group Number to be used for all IP trunks.

  • Page 237

    5.6.3 Programming the Network Settings Click Setup ® PBX Configuration ® Configuration ® Slot. Click Virtual ® V-IPGW16. Move the mouse pointer over the installed V-IPGW16 card to display the menu of options, and click Ins. Repeat step c for each installed V-IPGW16 card until all V-IPGW16 cards are INS.

  • Page 238: Programming Sip Trunks

    5.7 Programming SIP Trunks 5.7 Programming SIP Trunks The Virtual 16-Channel SIP Trunk Card (V-SIPGW16) is a virtual trunk card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider). Various settings can be programmed for each virtual SIP gateway port.

  • Page 239

    5.7 Programming SIP Trunks Manual programming is compulsory for the following parameters: • User Name: Specifies the user name (SIP Account) provided by the SIP provider. (Max. 64 characters) • Authentication ID: Specifies the authentication ID required for registration with the SIP server. (Max. 64 characters) •...

  • Page 240: Assigning Networking Information To Ip Telephones

    5.8.1 Assigning IP Addressing Information 5.8 Assigning Networking Information to IP Telephones 5.8.1 Assigning IP Addressing Information The IP telephone’s IP address, subnet mask address and default gateway address, and the PBX’s IP address must be assigned to the IP telephone before it can be used on the network. This IP addressing information can be assigned in the following ways: For IP-PTs •...

  • Page 241

    5.8.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To enter the IP address of the PBX For KX-NT300 series: Software version 2.00 or later only For KX-NT500 series: Software version 1.00 or later only Select "PBX".

  • Page 242

    5.8.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX Select "PBX IP Press SP-PHONE. Select "PBX". Press SP-PHONE. Select "Primary Address". PBX".

  • Page 243

    5.8.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX PBX IP HOLD Address Press VOLUME Press SP-PHONE Press SP-PHONE.

  • Page 244

    5.8.1 Assigning IP Addressing Information • Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-PT is on the same LAN as the PBX Only the PBX’s IP address can be assigned automatically to the IP-PT in the process of being registered to the PBX.

  • Page 245

    5.8.1 Assigning IP Addressing Information Continued from previous page To set VLAN parameters To the VLAN settings Return to the Menu screen. To end programming The IP-PT will reboot STORE and can then be registered to the PBX. Press "STORE". Return to the Menu screen.

  • Page 246

    5.8.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.

  • Page 247

    5.8.1 Assigning IP Addressing Information Continued from previous page To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and can then be registered to the PBX. Press STORE. Valid IP address range: "1.0.0.0" to "223.255.255.255" Valid subnet mask address range: "0–255.0–255.0–255.0–255"...

  • Page 248

    5.8.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".

  • Page 249

    5.8.1 Assigning IP Addressing Information • Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-PT is on a remote office LAN All of the IP addressing information must be assigned manually. Follow the procedure below to assign the IP addressing information. If you need to set VLAN parameters, follow the procedure described in "5.8.2 Setting VLAN Parameters"...

  • Page 250

    5.8.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To set the IP address of the IP-PT Select "Network". ENTER Select "Disable"...

  • Page 251

    5.8.1 Assigning IP Addressing Information Continued from previous page To enter the IP address of the Secondary PBX (optional for KX-NT300 series [Software version 2.00 or later only] and KX-NT500 series [Software version 1.00 or later only]) PBX IP Address Select "Secondary PBX".

  • Page 252

    5.8.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.

  • Page 253

    5.8.1 Assigning IP Addressing Information Continued from previous page Press HOLD twice to return to the Menu screen. To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and can then be registered to the PBX. Press STORE.

  • Page 254

    5.8.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".

  • Page 255

    Notice Do not perform any other operation rather than following procedure with the Web user interface. Otherwise the SIP phone may not work properly. In that case, contact an authorised Panasonic Factory Service Centre. Prepare a configuration file to specify the IP address of the PBX.

  • Page 256

    For secure connection # PCC Standard Format File # DO NOT CHANGE THIS LINE! ### Management Server Settings ####### ACS_URL="http://xxx.xxx.xxx.xxx:yyy/cwmp/cwmpAction.cgi" CFG_INT_CERTIFICATE_PATH=http://xxx.xxx.xxx.xxx:zzz/utdownload/KX-NS1000 Notice • For "xxx.xxx.xxx.xxx:yyy", enter the IP address and port number of the network router which is in a same LAN with the PBX.

  • Page 257

    Access the Web user interface from the PC. Note If a KX-UT670 with software version 01.200 or lower is used with the KX-NS1000, the KX-UT670 must be reset to its factory default before you perform the following procedure. For details about resetting the KX-UT670, refer to the documentation of the KX-UT670.

  • Page 258

    Notice When the 2 UT_ACS configuration files do not match, and if the SIP phone does not work properly, contact an authorised Panasonic Factory Service Centre. For Non-KX-UT Series SIP Phones Using a DHCP server (DHCP Server feature or an external DHCP server) to automate the assignment...

  • Page 259

    5.8.1 Assigning IP Addressing Information The PBX’s IP address must be assigned manually on the SIP phone side. For instructions, refer to the documentation of the SIP phone. Not using a DHCP server (DHCP Server feature or an external DHCP server) when assigning IP addressing information All of the IP addressing information must be assigned manually.

  • Page 260

    5.8.1 Assigning IP Addressing Information To assign the IP address of the IP-CS, the subnet mask address, and the default gateway address manually, refer to corresponding manuals for the IP-CS. If you need to set VLAN parameters, refer to corresponding manuals for the IP-CS. Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-CS is on a remote office LAN All of the IP addressing information must be assigned manually.

  • Page 261: Setting Vlan Parameters

    5.8.2 Setting VLAN Parameters 5.8.2 Setting VLAN Parameters To establish voice communications between IP telephones, the primary ports of the IP telephones and the connected PBX must belong to the same VLAN. Consult your network administrator and obtain the appropriate VLAN ID.

  • Page 262

    5.8.2 Setting VLAN Parameters Note The illustrations may differ from the buttons on your telephone. KX-NT321/KX-NT551 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "VLAN". Press SP-PHONE. Press SP-PHONE. Select "VLAN (Enable)". To set the VLAN ID for the primary port VLAN ID 1–4094 Select "VLAN (Primary)".

  • Page 263

    5.8.2 Setting VLAN Parameters KX-NT265 (Software version 2.00 or later only) After assigning the IP addresses Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. Press VOLUME to select "QoS". select "VLAN". select "VLAN (Enable)". VLAN ID VLAN Priority Press SP-PHONE.

  • Page 264: Setting Lldp Parameters

    This feature is available only for KX-NT551, KX-NT553, and KX-NT556 IP-PTs. • VLAN settings configured through PT programming have priority over VLAN settings configured through the LLDP-MED function. • To enable or disable the sending of LLDP packets from the KX-NS1000, consult your dealer. Installation Manual...

  • Page 265

    5.8.3 Setting LLDP Parameters KX-NT553/KX-NT556 After assigning the IP addresses Select "QoS". ENTER Select "LLDP". ENTER Select "Enable" for LLDP setting. To set the VLAN ID for the primary port VLAN ID Select "Primary port". ENTER Select "VLAN ID". ENTER 0–4094 VLAN Priority *1*2...

  • Page 266

    5.8.3 Setting LLDP Parameters KX-NT551 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "LLDP". Press SP-PHONE. Press SP-PHONE. Select "Enable" for LLDP setting. To set the VLAN ID for the primary port VLAN ID 0–4094 Select "LLDP (Primary)". Press SP-PHONE.

  • Page 267

    5.8.3 Setting LLDP Parameters the priority. Installation Manual...

  • Page 268: Setting Diffserv Parameters

    5.8.4 Setting Diffserv Parameters 5.8.4 Setting Diffserv Parameters Differentiated Services (DiffServ, or DS) is an IP-based QoS technique used to control QoS of VoIP communications by setting the DS field in the header of IP packets. Consult your network administrator for the appropriate setting values for the DS field.

  • Page 269

    5.8.4 Setting Diffserv Parameters KX-NT321/KX-NT551 To start programming Press PROGRAM while Select "QoS". Select "Diffserv". Press SP-PHONE. Press SP-PHONE. "Searching" is displayed. To set the DS field value for the primary port Select "Primary Port". Press SP-PHONE. Select "DS (Enable)". Press SP-PHONE.

  • Page 270

    5.8.4 Setting Diffserv Parameters KX-NT265 (Software version 2.00 or later only) To start programming PROG. Press PROGRAM while Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. "Searching" is displayed. select "QoS". select "Diffserv". To set the DS field value Diffserv 0.0–7.7 Press VOLUME to...

  • Page 271: Configuration Of Ip Ports

    5.8.5 Configuration of IP Ports 5.8.5 Configuration of IP Ports A KX-NT300 series IP-PT user, KX-NT500 series IP-PT user, or KX-NT265 IP-PT user can configure the port number of PTAP, DHCP, and FTP ports. Consult your network administrator to check whether the configuration of the IP ports is required.

  • Page 272

    5.8.5 Configuration of IP Ports KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Password Press "SETUP" Select "IP Port". ENTER 7678 ENTER when it is displayed. To configure the port number of PTAP Ports For KX-NT300 series (software version 2.00 or later only) and KX-NT500 series (software version 1.00 or later only) Select ENTER...

  • Page 273

    5.8.5 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. Select "FTP Server Ctrl Port". ENTER 21, 1024 – 65535 ENTER Port No. Select "FTP Client Ctrl Port". ENTER 1024 – 65535 ENTER Port No.

  • Page 274

    5.8.5 Configuration of IP Ports KX-NT321/KX-NT551 To start programming Password Press PROGRAM while Select "IP Port". Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. To configure the port number of PTAP Ports Select "PTAP Server". Press SP-PHONE. Select "Primary PBX". Press SP-PHONE.

  • Page 275

    5.8.5 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. 21, 1024 – 65535 Press SP-PHONE. Select "FTP Server Ctrl". Press SP-PHONE. Port No. 1024 – 65535 Select "FTP Client Ctrl". Press SP-PHONE.

  • Page 276

    5.8.5 Configuration of IP Ports KX-NT265 (Software version 2.00 or later only) To start programming PROG. Password Press PROGRAM while Press VOLUME to Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. select "IP Port". To configure the port number of PTAP Ports Port No.

  • Page 277: Eco Mode (kx-nt500 Series Only)

    5.8.6 ECO mode (KX-NT500 series only) 5.8.6 ECO mode (KX-NT500 series only) ECO mode allows a KX-NT500 series IP-PT to consume less power than in normal mode. To start ECO mode, follow the procedure below. To start programming Supply power SETUP to the IP-PT.

  • Page 278

    5.8.6 ECO mode (KX-NT500 series only) Note The illustrations may differ from the buttons on your telephone. Installation Manual...

  • Page 279: Registering Ip Telephones

    5.9.1 Registering IP Telephones 5.9 Registering IP Telephones 5.9.1 Registering IP Telephones After the programming of the PBX and IP telephones is finished (refer to "5.8 Assigning Networking Information to IP Telephones"), the IP telephones must be registered to the PBX. The procedure for registering IP telephones differs according to the IP terminal registration mode specified during the Easy Setup Wizard.

  • Page 280

    5.9.1 Registering IP Telephones Enter an extension number. Note When no extension number is entered in this step, the process will time out and the IP-PT will be registered without an extension number. Press [ENTER] on the IP-PT. Press [PAUSE] or "EXIT" on the IP-PT. For KX-NT551 and KX-NT321 users, press [AUTO DIAL/STORE].

  • Page 281

    5.9.1 Registering IP Telephones If the Connection column for the port is INS, click INS, and then click OUS on the dialogue box to change the port’s status. Enter the MAC address of the IP-PT or SIP phone in the IP Phone Registration ID (MAC Address) cell.

  • Page 282

    5.9.1 Registering IP Telephones For Non-KX-UT Series SIP Phones After connecting non-KX-UT series SIP phones to the PBX over a network, register those IP terminals to the PBX manually. Follow the procedure below for registration. Click Setup ® PBX Configuration ® Configuration ®...

  • Page 283

    5.9.1 Registering IP Telephones Set passwords for the SIP extensions. Click the cell in the Connection column for each SIP extension you wish to register. The Command Connection screen appears. Click OUS. Enter a password in the Password cell for each SIP extension.

  • Page 284

    5.9.1 Registering IP Telephones Programme the SIP extension you wish to register. Set the IP address of the PBX, extension number, and password in the corresponding fields for your SIP extension. Send a request from the SIP extension to the PBX for registration.

  • Page 285: De-registering Ip Telephones

    5.9.2 De-registering IP Telephones 5.9.2 De-registering IP Telephones Note For details about de-registering IP-CSs, refer to the documentation for the IP-CS. De-registration of IP-PTs or KX-UT Series SIP Phones Make sure the IP Terminal Registration Mode is set to Manual. Click Setup ®...

  • Page 286

    5.9.2 De-registering IP Telephones Forced De-registration of IP-PTs or KX-UT Series SIP Phones Follow the steps below to forcibly de-register an IP-PT when normal de-registration was unsuccessful. Click Setup ® PBX Configuration ® Configuration ® Slot. For IP-PTs: Click Virtual ® V-IPEXT32. For KX-UT series SIP phones: Click Virtual ®...

  • Page 287

    5.9.2 De-registering IP Telephones De-registration of Non-KX-UT Series SIP Phones The de-registration of non-KX-UT series SIP phones is carried out by deleting either the extension number or password registered in the PBX. Click Setup ® PBX Configuration ® Configuration ® Slot. Click Virtual ®...

  • Page 288: Installing Sip Phones At A Remote Site

    5.9.3 Installing SIP Phones at a Remote Site If an SBC (Session Border Controller) is present on the same local network as the KX-NS1000, you can install SIP phones at remote sites without needing to configure special network settings (NAT traversal, etc.).

  • Page 289

    5.9.3 Installing SIP Phones at a Remote Site Programme the following common settings. Configure the following items in Setting parameters assigned to Remote SIP-MLT. WAN Side IP information of Web Maintenance Console Parameter the router at the main site CWMP IP Address NAT - CWMP Server IP Address IP Address...

  • Page 290

    Make sure the RTP Start Port (UDP) and RTP End Port (UDP) specified for the SBC above are in the range of the RTP port numbers that KX-NS1000 uses. For range of RTP port number of KX-NS1000, refer to "Port Numbers for Optional DSP Cards" in "8.5 Port Security".

  • Page 291

    Make sure the RTP Start Port (UDP) and the RTP End Port (UDP) specified for the router are in the range of the RTP ports that the KX-NS1000 uses. For the range of RTP port numbers that the KX-NS1000 uses, refer to "Port Numbers for Optional DSP Cards"...

  • Page 292

    Installing KX-UT series SIP phones at a remote site There are 2 methods to install KX-UT series SIP phones at a remote site: • Set up KX-UT series SIP phones at the main site using the KX-NS1000, and then send them to the remote site. •...

  • Page 293

    5.9.3 Installing SIP Phones at a Remote Site Setting up KX-UT series SIP phones without connecting to the KX-NS1000 at the main site, and then sending them to the remote site Log in to the Web Maintenance Console of the site where the SIP phones will be registered.

  • Page 294: Installing Ip Phones At A Remote Site With A Built-in Media Relay Gateway

    The KX-NS1000 contains a built-in Media Relay Gateway. You can install and register IP-PTs (KX-NT500 series), Panasonic IP-Softphones, IP-CSs (KX-NS0154 only), KX-UT series SIP phones and third party SIP phones at a remote site without adding an SBC (Session Border Controller).

  • Page 295

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Programme the WAN side information in Media Relay tab. Programme the following common settings in Common. WAN Side IP information of the router at Web Maintenance Console Parameter the main site IP Address NAT - External IP Address...

  • Page 296

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway WAN Side IP information of the router at the Web Maintenance Console Parameter main site Port Number NAT - SIP-MLT Data Download Server (HTTPS) Port No. –...

  • Page 297

    For the default port numbers of the KX-NS1000, refer to "8.5 Port Security". Click OK. Using a KX-NS1000 as an NTP server When the KX-NS1000 will be used as a NTP server, follow the procedures below. Click Setup ® Network Service ® Server Feature ® NTP. Select Enable.

  • Page 298

    The port number ranges must be within the range of RTP/RTCP for NAT traversal (16000–18047). Up to 4 IP addresses can be assigned to the KX-NS1000's optional DSP cards. The following example shows the port number ranges set for each IP address:...

  • Page 299

    The port number ranges must be within the range of RTP/RTCP for NAT traversal (16000–18047). Up to 4 IP addresses can be assigned to the KX-NS1000's optional DSP cards. The following example shows the port number ranges set for each IP address:...

  • Page 300

    The port number ranges must be within the range of RTP/RTCP for NAT traversal (16000–18047). Up to 4 IP addresses can be assigned to the KX-NS1000's optional DSP cards. The following example shows the port number ranges set for each IP address:...

  • Page 301

    Set up the phones at the main site using the KX-NS1000, and then send them to the remote site. • Set up the phones without connecting them to the KX-NS1000 at the main site, and then send them to the remote site.

  • Page 302

    Send the KX-UT series SIP phone to the remote site and connect it to the LAN in the remote site. Note The KX-UT series SIP phone is already registered to the KX-NS1000 and programmed with the remote site configuration. No operation is required for the KX-UT series SIP phone in the remote site.

  • Page 303

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway • If the KX-UT series SIP phone does not work normally, confirm whether the KX-UT series SIP phone can access the internet. Installation Manual...

  • Page 304: Configuration Of Users

    5.10 Configuration of Users 5.10 Configuration of Users The system manages information about each user. Before programming other user settings, the following information must be configured for each user: • Extension number • Name • Unified Messaging mailbox • Web Maintenance Console login account (ID and password) Follow the procedure below to efficiently programme basic personal information by adding multiple users with the Add Range feature.

  • Page 305

    5.10 Configuration of Users User Profile Extension Name First Name Last Name Case 2 Yamada,Tarou Tarou Yamada Case 3 TarouYamada Ext. 101 TarouYamada • Login ID: The extension number (i.e., if the extension is "101", the Login ID for the user will also be "101") •...

  • Page 306: Programming E-mail Integration For Um Voice/fax Messages

    5.11 Programming E-mail Integration for UM Voice/Fax Messages 5.11 Programming E-mail Integration for UM Voice/ Fax Messages Users with Unified Messaging (UM) mailboxes (referred to below as "subscribers") can receive their voice or fax messages as data using the following methods: –...

  • Page 307

    5.11 Programming E-mail Integration for UM Voice/Fax Messages Click OK. Specify notification parameters. Click Setup ® UM Configuration ® Mailbox Settings ® Notification Parameters. Click Edit in E-mail/Text Message Device. Specify the following parameters for Device No. 1, 2, and 3 as required. –...

  • Page 308

    5.11 Programming E-mail Integration for UM Voice/Fax Messages Enter a password in Enter new password. Enter the password again in Confirm new password. Click OK. Click OK. Specify IMAP parameters. Click Setup ® Network Service ® Server Feature ® IMAP4. Specify the following parameters (if required).

  • Page 309

    5.11 Programming E-mail Integration for UM Voice/Fax Messages – In Incoming mail server, enter the IP address of the PBX where the subscriber’s UM mailbox is located. (In the example below, "10.178.19.206") – In Outgoing mail server (SMTP), enter the SMTP server used for the subscriber’s existing mail account.

  • Page 310: Automatic Configuration Of Mailboxes

    5.12 Automatic Configuration of Mailboxes 5.12 Automatic Configuration of Mailboxes Mailboxes can be automatically created and associated with an extension number if these items do not already exist. There are 2 modes for creating mailboxes. For each specified extension number, a mailbox is automatically created if one is not already associated with the extension.

  • Page 311

    5.12 Automatic Configuration of Mailboxes Results of creating mailboxes The results of creating mailboxes are recorded in a text file. Follow the procedure below to view the file. When automatic configuration completes, click OK on the "Mailbox create result" dialogue box. Mailbox_result.txt is saved to the local PC.

  • Page 312

    5.12 Automatic Configuration of Mailboxes Installation Manual...

  • Page 313: Information About Stacking Pbxs

    Section 6 Information about Stacking PBXs This section provides information about stacking PBXs as legacy gateways. Installation Manual...

  • Page 314

    Stacking KX-NCP series PBXs, KX-TDE series PBXs, KX-TDA series PBXs, or KX-TDA100D PBXs, with the KX-NS1000 allows you to design your PBX communication environment taking advantage of existing facilities. When PBXs are stacked, the KX-NS1000 will control communication, as well as all IP terminals on the site. Note The RS-232C ports of legacy gateways connected to a KX-NS1000 are not available.

  • Page 315: Methods Of Stacking Pbxs

    There are 4 ways of stacking PBXs with the KX-NS1000. Case 1 Stacking PBXs to a Stand-alone KX-NS1000 (not running). To stack PBXs to a KX-NS1000 which is not running currently, refer to "Procedure for Case 1 and Case 2". Case 2 Stacking PBXs to a Stand-alone KX-NS1000 (running).

  • Page 316

    Note To programme the One-look network, refer to "5.5 Programming a One-look Network". Procedure for Case 4 To stack PBXs with a KX-NS1000 which is running already as stand-alone, and then start One-look network, follow the procedure below. Notice •...

  • Page 317

    For more information about the Add Site Wizard, refer to "5.5 Programming a One-look Network". When the KX-NS1000 is going to be a Slave unit. Add the site containing the KX-NS1000 as a Slave unit to the One-look network using the Add Site Wizard, and then start One-look networking.

  • Page 318

    6.2 Methods of Stacking PBXs Installation Manual...

  • Page 319: Troubleshooting

    Section 7 Troubleshooting This section provides information on the PBX and telephone troubleshooting. Installation Manual...

  • Page 320

    7.1.1 Installation 7.1 Troubleshooting 7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION You cannot make/receive • • DSP card malfunction Replace the corresponding card. calls via an IP network. • • Mother board Replace the mother board (be sure to turn malfunction off the PBX when replacing).

  • Page 321

    The PBX does not operate • Restart the PBX (refer to properly. "7.1.5 Restarting the KX-NS1000"). • Turn off the power switch, and then turn it back on. • Turn off the power switch, and then unplug the PBX.

  • Page 322

    7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION The LED (Link 1, Link 2) of The stacking cable is not • Check the stacking cable connections. the STACK-M card is not connected properly. green, or the CARD There was a failure in the •...

  • Page 323: Connection

    7.1.2 Connection 7.1.2 Connection Connection between the PBX and an SLT: CAUSE SOLUTION Can you dial The T/R is connected to the D1/D2. Use the correct cord (the an extension? inner 2 wires are for T/R). If a telephone equipped with an A-A1 relay is connected to the PBX, set the A-A1 relay switch of the...

  • Page 324: Operation

    7.1.3 Operation 7.1.3 Operation Note For devices connected to a PBX other than the KX-NS1000, refer to the Troubleshooting for that PBX. PROBLEM PROBABLE CAUSE SOLUTION • • • Cannot set the IP An unusable value is Set an IP address within the valid range.

  • Page 325

    7.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • • The IP address of the Connect a PC to the MNT port of the PBX PBX for networking has directly and start the Web Maintenance been forgotten. Console using the default IP address of the MNT port, and then confirm the IP address assigned for the LAN port.

  • Page 326: Error Messages

    7.1.4 Error Messages 7.1.4 Error Messages When a major system error occurs, an error message is displayed on the IP-PT. For IP-PTs with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be displayed. Error Message & IP-PT Activity Probable Cause Solution ERR 1001-0000...

  • Page 327

    7.1.4 Error Messages Error Message & IP-PT Activity Probable Cause Solution ERR 2004-0000 • • IP-PT not registered Check the registration UNREGISTERED TO SERVER status of the IP-PT. Resets and displays error for 5 seconds while starting up. ERR 2005-0000 •...

  • Page 328: Restarting The Kx-ns1000

    7.1.5 Restarting the KX-NS1000 7.1.5 Restarting the KX-NS1000 If the PBX does not operate properly, restart the PBX using Web Maintenance Console. Before restarting the PBX, try the system feature again to confirm whether there definitely is a problem or not.

  • Page 329

    7.1.5 Restarting the KX-NS1000 Example: Extensions Estimated Time for Starting Up 1 PBX 128 KX-UT series SIP phones more than 5 minutes (Stand-alone) 16 PBXs 256 KX-UT series SIP phones more than 15 minutes (One-look network) • PBX functions cannot be used until restarting is complete. The use of a UPS is recommended; even a momentary power failure can result in a long delay as the PBX restarts, requiring the time as shown above.

  • Page 330: Troubleshooting By Error Log

    7.1.6 Troubleshooting by Error Log 7.1.6 Troubleshooting by Error Log When a major system error occurs in the PBX, the STATUS indicator on the front of the cabinet turns red, and the system logs the error information. Error Log Display Format Below is the display format of the error log.

  • Page 331

    7.1.6 Troubleshooting by Error Log Item Description Sub Code SMDR: The 8-digit sub code of the relevant hardware (BBWXYYZZ). Web Maintenance Console: The 6-digit sub code of the relevant hardware (WXYYZZ). (The site number of the PBX can be confirmed in the Site column of the Error Log.) For details about the contents of error sub codes, refer to "7.3.1 Utility—Log—Error Log"...

  • Page 332

    7.1.6 Troubleshooting by Error Log Installation Manual...

  • Page 333: Networking Information

    Section 8 Networking Information This section provides information about topics such as using the PBX in a VoIP network, and the TCP ports used by the PBX. Installation Manual...

  • Page 334: Information About Using An Ip Network

    Note Panasonic IP Cell Station (IP-CS) units are also supported by this PBX for communication on a VoIP network. For details, refer to the Installation Guide for the IP-CS. (i) Connection Outline of VoIP Network with Remote Office LAN...

  • Page 335: Network Parameters

    8.1.1 Using a VoIP Network with the PBX (ii) Connection Outline of VoIP Network with PBX in Other Network Router Headquarters Headquarters PBX with V-IPGW16 card Switching Hub Private IP Network Router PBX with V-IPGW16 card Switching Hub Branch Branch Network Parameters You will need to have the following IP addressing and QoS information to establish VoIP communication on your network.

  • Page 336

    8.1.1 Using a VoIP Network with the PBX Parameter Description Identifies the location of the PBX in the network during VoIP PBX IP Address communications. Identifies the ID of the logical segment within the corporate LAN, VLAN ID through which voice packets from IP telephones travel. For details, refer to "8.1.3 VLAN (Virtual LAN)".

  • Page 337: Dhcp (dynamic Host Configuration Protocol) Server

    PBX to identify their locations on the network. While these addresses can be assigned manually, it is also possible to use a DHCP server to automatically assign IP address information. The KX-NS1000 has a DHCP Server feature. Therefore, the PBX can act as a DHCP server or DHCP client depending on its settings. When the PBX’s DHCP Server feature is enabled, it allows you to centrally manage and automate the assignment...

  • Page 338: Vlan (virtual Lan)

    8.1.3 VLAN (Virtual LAN) 8.1.3 VLAN (Virtual LAN) VLANs are logical segments within a corporate LAN. By assigning VLAN settings to IP telephones, it is possible to separate the packets transmitted by an IP telephone according to the type of data and specify which VLAN each data type will be sent over.

  • Page 339: Jitter Buffer

    8.1.5 Voice Activity Detection (VAD) Note • This VLAN feature complies with IEEE (Institute of Electrical and Electronics Engineers) 802.1Q. • The PBX receives VLAN settings only from the connected switching hub. Therefore, VLAN settings for the PBX must be assigned at the switching hub. •...

  • Page 340: Network Configuration

    8.1.6 Network Configuration 8.1.6 Network Configuration You must evaluate the structure of the existing network to see if a VoIP network can be implemented. Below are the points that should be evaluated. Is the IP network a managed network? A VoIP network should be implemented on a managed IP network such as Frame Relay, Leased Line, or IP-VPN (Virtual Private Network).

  • Page 341

    8.1.6 Network Configuration How is the PBX connected to remote extensions? When the PBX is connected to a remote extensions via public IP network without using IP-VPN, address translation techniques (e.g., NAT/NAPT) are used. These methods prevent VoIP communications from being carried out effectively.

  • Page 342

    8.1.6 Network Configuration Connection via Public IP Network Local IP Address Domain Built-in Media Relay Gateway Router Global IP Address Domain Public IP Network Router Local IP Address Domain Installation Manual...

  • Page 343

    8.1.6 Network Configuration Are the network devices located appropriately for effective VoIP communications? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switching hubs) there are between the PBX and IP telephones or the IP network interface, the longer the transmission delays.

  • Page 344: Network Devices

    8.1.7 Network Devices 8.1.7 Network Devices You must evaluate the network devices that are used in the existing network to see if a VoIP network can be implemented. Below are the points that should be evaluated. Can the firewall pass packets appropriately? If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets to pass through the network without being blocked by filtering.

  • Page 345: Qos (quality Of Service)

    8.1.8 QoS (Quality of Service) 8.1.8 QoS (Quality of Service) Some routers permit the configuration of priority control features. This allows the router to give higher priority to voice packets and lower the rate of loss and delays during transmissions, hence improving speech quality. It is strongly recommended that you use this feature, especially in networks where traffic is heavy.

  • Page 346: Network Time Protocol (ntp)

    NTP server directly. For a SIP phone to receive and update its time setting via the KX-NS1000, the NTP server feature must be enabled. To enable this feature refer to "28.2.4 Network Service—[2-5] Server Feature—NTP" in the PC Programming Manual.

  • Page 347: H.323 Trunks

    8.2.1 Avoid Multiple IP Networks 8.2 H.323 Trunks This section explains information that is necessary for setting up a H.323 QSIG network over an IP network. 8.2.1 Avoid Multiple IP Networks A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below;...

  • Page 348: Gatekeeper

    8.2.3 Bandwidth Assessment 8.2.2 Gatekeeper The following are the general functions of a gatekeeper: • Dialled number-to-IP address translation • Authentication • Bandwidth control The gatekeeper provides these network management functions to registered clients. To register with the gatekeeper, you need to configure the V-IPGW16 card to use the gatekeeper and programme the GK Settings table through system programming.

  • Page 349

    8.2.3 Bandwidth Assessment Required Bandwidth for Each IP Extension Card To allow all IP telephones to make calls simultaneously, it is necessary to keep available the bandwidth required by an IP extension card with the maximum number of IP telephones connected. Provided below is the formula to calculate the amount of bandwidth required for each IP extension card.

  • Page 350

    8.2.3 Bandwidth Assessment Therefore, inform your network administrator and make sure that the network can support a bandwidth of 611.2 kbps even when the network is under conditions of maximum traffic. Note It is recommended that all cards on a VoIP network have the same packet sending interval. Additional Information As described above, it is possible to control the required bandwidth by selecting a certain combination of codec and packet sending interval.

  • Page 351: Virtual Voip Gateway Card Specifications

    8.2.4 Virtual VoIP Gateway Card Specifications 8.2.4 Virtual VoIP Gateway Card Specifications For details about the RFCs and protocols for the V-IPGW16 card, refer to the following specifications. ITU-T H.323 H.225.0 H.245 Codecs G.711 (a-law and µ-law) G.729A Voice Operations Echo Cancellation (48 ms) Jitter Buffer (200 ms) VAD (Voice Activity Detection)

  • Page 352: Sip Trunks

    8.3.1 IP Telephony Service 8.3 SIP Trunks This section provides information on using SIP trunks with the PBX. 8.3.1 IP Telephony Service The Virtual 16-Channel SIP Trunk Card (V-SIPGW16) is a virtual trunk card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider).

  • Page 353

    8.3.1 IP Telephony Service • You need to subscribe with an ITSP for telephone connection. The ISP and ITSP may be part of the same company. Note • VoIP communication using the V-SIPGW16 card may deteriorate depending on the ITSP being used. •...

  • Page 354

    8.3.1 IP Telephony Service Internet STUN STUN STUN Fixed IP Address Fixed IP Address Fixed IP Address STUN STUN STUN Server Server Server Server Server Server Server Server Server ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP Router (NAT enabled) Switching IP-PT PBX with V-SIPGW16 Card Note...

  • Page 355: Sip Requirements

    8.3.4 Bandwidth Requirements 8.3.2 SIP Requirements Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled, you need to secure a certain number of ports for each SIP and RTP/RTCP channel. For RTP/RTCP, the number of required ports is double the number of activated SIP trunks (Ch).

  • Page 356

    8.3.4 Bandwidth Requirements Note that the amount in the table is only a guide. Subscribe to a network that has enough bandwidth. If the amount of bandwidth required for VoIP communications is larger than what the network can accommodate, speech quality will be compromised. Required Bandwidth for Each Channel The required bandwidth depends on what combination of codecs and packet sending interval is used.

  • Page 357: Virtual Sip Trunk Card Specifications

    8.3.5 Virtual SIP Trunk Card Specifications 8.3.5 Virtual SIP Trunk Card Specifications For details about the RFCs and protocols for the V-SIPGW16 card, refer to the following specifications. Items Specification SIP RFCs RFC3261 (UDP only) RFC3262 (PRACK) RFC3264 (Offer/Answer) RFC3311 (UPDATE) RFC3581 (Symmetric Response Routing/rport) RFC4028 (Session Timer) Codecs...

  • Page 358: Types Of Pbx Networks

    ü KX-NS700 ― ü For details about using non-KX-NS1000 PBXs as Slave units, refer to "8.4.3 Information about Slave Units". • A maximum of 12 legacy gateways (KX-NS1020/KX-TDA series/KX-TDE series/KX-NCP series) or 24 expansion units (KX-NS320/KX-NS520/KX-NS720). The maximum number in combination with legacy gateways and expansion units see the table below.

  • Page 359: Bandwidth Requirements

    8.4.1 One-look Network • Resource sharing allows users to interact as if they were all connected to one PBX, which eliminates the need to manage information such as PBX access codes. • All units in a One-look network can be programmed from one location. Note The MASTER indicator LED indicates whether the unit is configured as a Master unit or Slave unit.

  • Page 360

    The number of simultaneous calls is proportional to number of extensions registered to the PBX, as shown in the chart below. The proportion is approximately 0.25 when the number of registered extensions is 100. For more information about the number of simultaneous calls, ask your local Panasonic dealer. Number of Registered Extensions...

  • Page 361

    8.4.1 One-look Network In this example, there are 3 PBXs in a One-look network. Master Unit Codec: G.711 Packet Interval: 20 ms IP Network A IP Network B Slave Unit B Slave Unit A - Number of Extensions: 50 - Number of Extensions: 100 - Extension Type: SIP Phone - Extension Type: IP-PT - Number of Simultaneous Calls: 12...

  • Page 362: One-look Networking Survivability

    8.4.2 One-look Networking Survivability • You can add Slave units to the One-look network using Web Maintenance Console. For more details, refer to "5.5 Programming a One-look Network". Note • For more details about One-look networks, refer to "4.2 One-look Networking" in the Feature Guide. •...

  • Page 363

    8.4.2 One-look Networking Survivability Notice Only one Backup master site can exist in a One-look network. ITSP ITSP Slave Unit Slave Unit (Backup (Backup Master Unit Master Unit Master Unit) Master Unit) Fault Slave Unit Slave Unit Slave Unit Slave Unit One-look Network One-look Network Notice...

  • Page 364

    8.4.2 One-look Networking Survivability Removing or changing the Backup master setting You can remove, and change the Backup master site setting using Web Maintenance Console. Procedure On the Home screen, click Select Unassigned in Backup Master to remove the Backup master setting. If you want to assign a different site as the Backup master, select the desired site in Backup Master.

  • Page 365: Led Indication

    One-look network registration status instead of the MASTER MODE LED of the KX-NS1000. For details, refer to the Installation Manual of the corresponding PBX. Similarly, the System Alarm button set for the flexible button on the PT lights to indicate the PBX status has changed, and a message will be displayed on the LCD on the PT.

  • Page 366

    IP-CSs (KX-NS0154 only) • The following extensions and trunks are not automatically rerouted. – Legacy extensions and legacy trunks that are connected to the KX-NS1000 – Extensions and trunks used with legacy gateways • There are conditions for specifying a Primary PBX and Secondary PBX for a KX-UT series SIP phone installed at a remote site when the One-look network consists of 3 or more sites.

  • Page 367: Configuration Procedure

    Fault IP-PT Notes for IP Terminals using Automatic Rerouting to Secondary PBX When IP terminals switch PBXs via the Automatic rerouting feature, the IP terminals require 2 port forwarding settings to the gateway router. KX-NS1000 Router Router KX-UT series IP-PT...

  • Page 368

    8.4.2 One-look Networking Survivability Reference For more information about UM Group Failover, refer to "4.2.3.3 UM Group Failover" in the Feature Guide. For information about programming UM Group Failover, refer to "11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings" in the PC Programming Manual. Installation Manual...

  • Page 369: Information About Slave Units

    When setting up the Slave unit, data will be re-initialised. KX-NS series PBXs other than the KX-NS1000 do not support the the slave data converter. Therefore, back up all necessary data before setting up the Slave unit, and restore the data afterwards.

  • Page 370

    8.4.3 Information about Slave Units – SVM (Built-in Simplified Voice Message) – PT system programming – ISDN/Analogue remote maintenance • When the KX-NS300/KX-NS500/KX-NS700 PBXs are connected to the One-look network as a Slave unit, some Web Maintenance Console screens or settings will be inactive. This means that the currently displayed programming items are able to set.

  • Page 371: H.323 Qsig Network

    • KX-NSN002: Activation Key for QSIG Network (QSIG Network) Networking Notes When a KX-NS1000 is included in the H.323 QSIG network, the PBX must be specified as a Master unit. Note • For more details about H.323 QSIG networks, refer to "4.3.1 TIE Line Service" in the Feature Guide.

  • Page 372: Working With Multiple Pbx Networks

    8.4.5 Working with Multiple PBX Networks 8.4.5 Working with Multiple PBX Networks It is possible to connect a One-look network to other PBXs via H.323 QSIG network. In an H.323 QSIG network, the One-look network appears as one PBX. Image of multiple PBX networks: H.323 QSIG Network Node 1:...

  • Page 373: Port Security

    8.5 Port Security 8.5 Port Security If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets to pass through certain ports of the ports listed below without being blocked by filtering. The ports for which you need to configure the firewall may vary depending on the network conditions.

  • Page 374

    8.5 Port Security Changeable/ Port Number Protocol Application Client/Server Fixed 9300 PTAP Changeable 10000– H.323 Dynamic Port Changeable 10895 (H.225 Send, H.245 Send/ Receive, Connection-less [TCP] Send Port) 20000 UM-VMA Server Fixed 30021 TCP/UDP FTP/FTPS Server Changeable 32727 MGCP for IP-CS Changeable 33090 ACS-MDW...

  • Page 375

    8.5 Port Security Changeable/ Port Number Protocol Application Client/Server Fixed TCP/UDP ACS-MDW Server Media Gateway Control Protocol. Used for call control command data and LCD/LED data transmission. Used by UPS daemon. Used by Unified Messaging. Port Numbers for MNT Port Changeable/ Port Number Protocol...

  • Page 376

    8.5 Port Security Changeable/ Port Number Protocol Application Client/Server Fixed 40000– TCP/UDP FTP/FTPS-Data Server Changeable 40095 50000– SNMP TRAP Client Fixed 65535 TCP/UDP Client (Ephemeral) TCP/UDP FTP/FTPS-Data Client Client Client SYSLOG Client TCP/UDP SMTP Client TCP/UDP SMTP over SSL Client TCP/UDP POP3 Client...

  • Page 377: Built-in Router

    One-look network. Also, secure connections can be established with smart phones. The built-in router functions as an IPv4 access router and supports Gigabit Ethernet. Smart Phone ITSP Network Server KX-NS1000 KX-NS1000 Built-in Built-in Router Router Switching...

  • Page 378

    8.6.1 Built-in Router Overview Feature Description & Reference DNS Client The DNS client feature of the built-in router. ® 8.6.5 DNS Client Protocol Bridge Acts as a bridge between the WAN and LAN for packets of a specified protocol. ® 8.6.6 Protocol Bridge—IPv6 Bridge ®...

  • Page 379: Wan Connection

    8.6.2 WAN Connection Feature Description & Reference Pass IPsec Pass-through Allows IPsec protocol packets to/from a Through specified device on the LAN to pass across the WAN–LAN boundary. ® 8.6.19 IPsec Pass-through PPTP Pass-through Allows PPTP protocol packets to/from a specified device on the LAN to pass across the WAN–LAN boundary.

  • Page 380: Dhcp Relay Agent

    8.6.3 DHCP Relay Agent You can confirm the current connection status of the WAN interface in Web Maintenance Console. Also, malfunctions in the WAN connection session (router malfunctions) are indicated by the status LED on the PBX itself. Malfunction Status LED WAN connection session malfunction (router malfunction) Red Flashing (60/minute) For details, refer to "4.3.1 Mother Board".

  • Page 381: Dynamic Dns

    FTP or e-mail for updating the DNS record, this PBX only supports HTTP. • The KX-NS1000 supports only type A records. • For details about what values to use for the DNS server settings, consult the network administrator.

  • Page 382: Dns Client

    Built- in Router IP-PT Switching KX-NS1000 Conditions • A primary and secondary DNS server can be specified in the WAN-side network settings. The PBX will query the primary DNS server first. If that query fails, the PBX queries the secondary server.

  • Page 383: Protocol Bridge—ipv6 Bridge

    8.6.7 Protocol Bridge—PPPoE Bridge 27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings—Static IP → Preferred DNS IP Address → Alternative DNS IP Address 27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings—DHCP → Preferred DNS IP Address → Alternative DNS IP Address 27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings—PPPoE →...

  • Page 384: Mac Address Clone

    8.6.8 MAC Address Clone PPPoE frames from the WAN side addressed to the PBX are processed by the PBX. (Normally, PPPoE frames from the LAN side are not addressed to the PBX. PPPoE frames addressed to a device other than the PBX are bridged (both WAN ® LAN and LAN ® WAN)). –...

  • Page 385: Routing

    To avoid this, the following priorities are applied to the filters. In the table, priority 1 has the highest priority, and priority 13 has the lowest priority. Destination Priority Security rule KX-NS1000 WAN to WAN to LAN LAN to WAN to WAN...

  • Page 386: Firewall—packet Filtering

    8.6.11 Firewall—Packet Filtering Destination Priority Security rule KX-NS1000 WAN to WAN to LAN LAN to WAN to WAN KX-NS1000 VoIP Port Dynamic Settings – – ü ü NET BIOS Packet Filtering – – – – Private IP Address Filtering –...

  • Page 387: Firewall—stateful Packet Inspection

    8.6.13 Firewall—DoS Protection Setting Description Protocol number Specify a protocol number directly (0–255) Specify a protocol type (ICMP, TCP, UDP, TCP&UDP) Originating IP address By specifying a subnet, you can apply the filter to a range of addresses. Destination IP address By specifying a subnet, you can apply the filter to a range of addresses.

  • Page 388: Firewall—other Security Settings

    8.6.14 Firewall—Other Security Settings PC Programming Manual References 27.7 Router Configuration—Firewall—[2-1] One Touch Security 8.6.14 Firewall—Other Security Settings Description The following additional filtering settings are available. Other Security Settings Description Private IP Address Filtering Block private IP addresses ICMP Echo Request Packet Filtering Block ICMP echo requests ICMP Redirect Settings Settings for sending and receiving ICMP...

  • Page 389: Dynamic Napt (ip Masquerade)

    8.6.16 Static NAPT (Port Forwarding) 8.6.15 Dynamic NAPT (IP masquerade) Description This feature dynamically changes the address and port of packets accessing the WAN from the LAN. This makes it possible for multiple devices to connect to the outside. You can enable and disable this feature for each built-in router. Note The PBX must remember the mapping of IP addresses and ports for packets leaving the LAN.

  • Page 390: Dmz Host

    PBX LAN interface. • When the KX-NS1000 is the RTP terminal Specify the port range for RTP to a port range that is not applicable to the dynamic NAPT feature. By doing so, the port numbers of RTP packets sent from the LAN are not changed by dynamic NAPT, and RTP packets can use the port number negotiated by SIP.

  • Page 391: Ipsec Pass-through

    The IPsec pass-through feature cannot be used together with the PBX’s IPsec feature or the VPSS feature. This is because when IPsec packets pass through to the LAN, they cannot be distinguished from VPN (IPsec) packets for the KX-NS1000. •...

  • Page 392: Pptp Pass-through

    8.6.21 L2TP Pass-through 8.6.20 PPTP Pass-through Description For VPN packets that use PPTP and are sent and received from a specified device on the LAN, you can configure settings so that (1) the port number is not changed when these packets are sent and received and (2) these packets are allowed to cross the LAN–WAN boundary uninhibited.

  • Page 393: Quality Of Service (qos)

    8.6.22 Quality of Service (QoS) L2TP is a tunnelling protocol for layer 2 (data link layer) of the OSI model. The send/receive port number for packets additionally indicates which tunnelling protocol the packets are using. If the port number is changed by the dynamic NAPT (IP masquerade) feature, the information that indicates the tunnelling protocol will be lost, and end-to-end communication will be impossible.

  • Page 394: Vpn—ipsec

    The receiving security gateway decrypts the data and sends it to the destination host. Built-in Built-in Router Router Switching Switching KX-NS1000 KX-NS1000 IP-PT IP-PT VPN Tunnel Mode VPN Transport Mode VPN Transport Mode VPN connection procedure overview...

  • Page 395

    After an SA is established, encapsulate packets and transmit them securely. Example: Establishing a VPN in transport mode Built-in Built-in Router Router Switching Switching KX-NS1000 KX-NS1000 IP-PT IP-PT SA (Security Association) Encapsulation Encapsulation Features The following settings are available to modify establishing a VPN connection over IPsec.

  • Page 396

    Encapsulating Security Payload (ESP) • The maximum number of VPNs that can be established between sites on a One-look network and between KX-NS1000 PBXs and Android/iOS devices is shown in the following table: Connecting Device Maximum Number of VPN Connections...

  • Page 397: Vpn—vpss Setting

    The VPSS (VPN Simple Setting) feature allows you to automatically create a complex, full-mesh VPN. When constructing a multi-site system with KX-NS1000 PBXs, you can create a VPN with IPsec to ensure secure communication between sites, but with VPSS, a complex, full-mesh VPN can be created automatically, as shown in the following figure.

  • Page 398

    To connect PBXs over a VPN, the Master unit and backup Master unit must both have static IP addresses. • Users cannot use the VPSS function when more than one KX-NS1000 is on the same local network. In this type of configuration, the user must perform custom settings in whole or in part for a VPN connection.

  • Page 399: Router Command

    8.6.26 WAN Port Mirroring • When using VPSS, opposing subnets of KX-NS1000 PBXs are automatically configured. However, subnets created by subsequent external routers are not taken into account. • In routing settings for crossing subnets, a maximum of 4 network addresses for adjacent segments, satellite offices, etc., can be configured for each site.

  • Page 400

    8.6.26 WAN Port Mirroring Installation Manual...

  • Page 401: Appendix

    Section 9 Appendix This section provides information about PBX Region Suffix Codes and Areas, System Prompt Languages, and the revision history. Installation Manual...

  • Page 402: Pbx Region Suffix Codes And Areas

    9.1 PBX Region Suffix Codes and Areas 9.1 PBX Region Suffix Codes and Areas According to the following table, select the appropriate Suffix Code and Area for your PBX to localise PBX settings to your location. For KX-NS1000NE Suffix Code Area Suffix Code Area...

  • Page 403

    9.1 PBX Region Suffix Codes and Areas For KX-NS1000AL Suffix Code Area Australia New Zealand Installation Manual...

  • Page 404: System Prompt Languages

    • No. 1 is set by default. For details, see "24.4 UM Configuration—[5-4] System Parameters—Parameters—Prompt Setting—Prompt Setting" in the PC Programming Manual. System prompt languages stored in the Storage Memory Card (installed by default) KX-NS1000 Suffix No. 1 UK-English UK-English...

  • Page 405

    9.2 System Prompt Languages System prompt languages stored in optional Storage Memory Cards KX-NS0135/ KX-NS0136/ KX-NS0137 Suffix No. 1 UK-English (Primary) No. 2 German No. 3 Spanish No. 4 Italian No. 5 Swedish No. 6 Dutch No. 7 CA-English No. 8 CA-French Installation Manual...

  • Page 406: Revision History

    9.3.1 PCMPR Software File Version 002.0xxxx 9.3 Revision History 9.3.1 PCMPR Software File Version 002.0xxxx New Options • Equipment Compatibility for KX-NS1000 – Stacking Master Card (STACK-M) KX-NS0130 – Stacking Card for KX-NCP Series (STACK-S (NCP)) KX-NS0131 – Stacking Card for KX-TDE Series (STACK-S (TDE))

  • Page 407: Pcmpr Software File Version 002.1xxxx

    9.3.2 PCMPR Software File Version 002.1xxxx 9.3.2 PCMPR Software File Version 002.1xxxx New Options • Equipment Compatibility for KX-NS1000 – Expansion Cabinet KX-NS1020 New Contents • 5.12 Automatic Configuration of Mailboxes Changed Contents • 2.1.1 System Configurations • 2.3.3 System Capacity •...

  • Page 408: Pcmpr Software File Version 003.0xxxx

    3.1.1 Type and Maximum Number of Activation Keys • 4.2.2 Names and Locations • 4.3.1 Mother Board • 4.4 Virtual Cards • 4.6.1 STACK-M Card (KX-NS0130) • 4.6.3 STACK-S (TDE) Card (KX-NS0132) • 4.10 Connection of Peripherals • 4.13 Starting the KX-NS1000 Installation Manual...

  • Page 409

    5.2 PC Connection • 5.3 Starting Web Maintenance Console • 5.3 Starting Web Maintenance Console – Converting KX-TDE, KX-NCP or KX-TDA100D System Data for Use with the KX-NS1000 – KX-TVM System Prompt and Mailbox Data Import • 5.4.1 Easy Setup Wizard •...

  • Page 410: Pcmpr Software File Version 003.2xxxx

    9.3.4 PCMPR Software File Version 003.2xxxx 9.3.4 PCMPR Software File Version 003.2xxxx Changed Contents • System Components • Introduction • 2.3.3 System Capacity • 3.1.1 Type and Maximum Number of Activation Keys • 4.11.1 LAN Connection for the Main Unit •...

  • Page 411: Pcmpr Software File Version 004.00xxx

    9.3.5 PCMPR Software File Version 004.00xxx 9.3.5 PCMPR Software File Version 004.00xxx New Contents • 3.1.1 Type and Maximum Number of Activation Keys – IP-CS Channel Expansion • 5.3 Starting Web Maintenance Console – VPS System Data Import • 5.8.1 Assigning IP Addressing Information –...

  • Page 412: Pcmpr Software File Version 004.01xxx

    9.3.6 PCMPR Software File Version 004.01xxx 9.3.6 PCMPR Software File Version 004.01xxx Changed Contents • 3.1.1 Type and Maximum Number of Activation Keys • 5.8.1 Assigning IP Addressing Information • 5.9.1 Registering IP Telephones • 5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway •...

  • Page 413: Pcmpr Software File Version 004.1xxxx

    9.3.7 PCMPR Software File Version 004.1xxxx 9.3.7 PCMPR Software File Version 004.1xxxx New Contents • 8.4.3 Information about Slave Units Changed Contents • System Components • 2.1.1 System Configurations • 2.1.2 System Connection Diagram • 2.2.1 Optional Equipment • 2.3.3 System Capacity •...

  • Page 414

    9.3.7 PCMPR Software File Version 004.1xxxx Installation Manual...

  • Page 415

    • Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access Panasonic System Networks Co., Ltd. declares that the KX-NS1000UK and the KX-NS1000NE are in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 416

    Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2011...

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