Weighing Problems - Neopost IN-700 User Manual

| Page 258 | Nov-19-2015 01:43 |
11.3
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct the
problem.
You have to check the weighing device (Weighing Platform or Dynamic Scale) as follows.
Possible causes
The weighing device is not selec-
ted.
There are vibrations or air drafts in
the weighing area.
11
Something is touching or laying on
the Weighing Platform.
The Weighing Platform zero is not
correct.
258

Weighing Problems

Display – – g indicates a weighing error. When this weighing error
occurs on the home screen, the Standard Weighing mode is
automatically selected if the Automatic Weight Detection is
activated, see How to Activate the Automatic Weight Detection on
the WP on page 195.
Actions
See the weighing type selection procedures in
Choosing a Weighing Type
Use a solid and steady table:
• Away from any door
• Away from any fan
Clear the weighing zone and re-zero the Weighing
Platform (see
See the weighing platform zeroing procedures in
Weighing Settings
To avoid weighing errors, make sure the weighing platform is clear
when starting the system.
on page 73.
Weighing Settings on page 194).
on page 194.