Weighing Problems - Neopost IN-360 User Manual

| Page 182 | Nov-04-2015 12:27 |
11.2
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct the
problem.
You have to check the weighing device as follows.
Possible causes
There are vibrations or air drafts in the
weighing area.
Something is touching or laying on the
11
Weighing Platform.
The Weighing Platform zero is not correct.
182

Weighing Problems

Display – – g indicates a weighing error. When this weighing error
occurs on the home screen, the Standard Weighing mode is
automatically selected if the Automatic Weight Detection is
activated, see How to Activate the Automatic Weight Detection on
the WP on page 134.
To avoid weighing errors, make sure the weighing platform is clear
when starting the system.
Actions
Use a solid and steady table:
• Away from any door
• Away from any fan
Clear the weighing zone and re-zero the
Weighing Platform (see Weighing Settings
on page 133).
See the weighing platform zeroing proced-
ures in Weighing Settings on page 133.