Weighing Problems - Neopost IS-240 User Manual

Franking machine
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12.1

Weighing Problems

The Weighing Platform does not Weigh Properly
The machine does not seem to display a correct weight.
Check the weighing device as follows.
Possible causes
There are vibrations or air drafts in
the weighing area.
Something is touching or laying on
the weighing platform.
The weighing platform zero is not
correct.
Display – – g indicates a weighing error.
Actions
Use a solid and steady table:
• Far from any door.
• Far from any fan.
Clear the weighing zone and re-zero the weighing
platform (See
See the weighing platform zeroing procedures in
Weighing Settings
To avoid weighing errors, make sure the weighing platform is clear
when starting the machine.
Weighing Settings
on page 141 ).
on page 141
12
195

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