Neopost IJ-140 User Manual
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Neopost IJ-140 User Manual

Neopost IJ-140 User Manual

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IJ-140
FRANKING MACHINE
USER' S GUIDE

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Summary of Contents for Neopost IJ-140

  • Page 1 IJ-140 FRANKING MACHINE USER' S GUIDE...
  • Page 2 You will very soon discover for yourself that the IJ-140 is the ultimate choice in quality and productivity for mail processing equipment.
  • Page 3 WARNING! Do not remove any secured covers or attempt to repair the IJ-140, there are no user serviceable parts contained and the IJ-140 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times. Any removal...
  • Page 4 STANDARD In order to comply with standard NFEN60950, this equipment should be connected to installations in accordance with the applicable building trade standards. As regards overcurrent pro- tection of the internal wiring, a two-pole 5 amp protection is required. This equipment is in accordance with standard 55022, Class A.
  • Page 5 It may also invalidate your licence to use any franking machine granted by your national postal authority. The use of a Neopost ink cartridge in any unlicensed machine or other printing device is strictly prohibited and will invalidated any warranty and / or service contract that is offered by your supplier.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS GETTING STARTED ..........9 SECTION A: BASIC FUNCTIONS ...... 11 1. OVERALL PRESENTATION ..........13 1.1 Overview ..............13 1.1.1 Overall view (franking machine and optional standard automatic feeder) ......13 1.1.2 Touch screen and keyboard......14 1.2 Installation ..............
  • Page 7 8. SERVER RECREDITING ............. 40 8.1 Remote credit setting ..........40 8.2 Application for a new Server PIN ......42 8.3 Server Credit Controls ..........42 9. PC CONNECTION FOR MAILMANAGER (PC MAIL ACCOUNTING) ............ 43 SECTION B: ADVANCED FUNCTIONS ..... 45 1.
  • Page 8 4.4 Display setup ............67 4.5 Departments ............68 4.6 Printing inker servicing ........... 70 4.7 Reports ..............71 4.8 Ink information ............72 4.9 Postal services ............73 4.10 Downloading an advertisement slogan or a mini die 75 4.11 Rate configuration ..........77 4.12 Programming memories 1 to 9 .......

  • Page 10: Getting Started

    GETTING STARTED 1 Switch on the machine; 2 Enter your PIN number using the numeric keys and validate by pressing 3 Enter the postage print value using the numeric keys; 4 Place an envelope on the feed platform; START 5 Press STOP Congratulations! You have succeeded in metering an envelope.
  • Page 11 Special icons Signals an essential piece of information that cannot be missed. Signals an important issue. Indicates an interesting idea or trick. Illustration through an example. According to the machine configuration, the menu lists may change.

  • Page 12: Section A: Basic Functions

    SECTION A: BASIC FUNCTIONS 1. OVERALL PRESENTATION ..........13 1.1 Overview ..............13 1.1.1 Overall view (franking machine and optional standard automatic feeder) ......13 1.1.2 Touch screen and keyboard......14 1.2 Installation .............. 16 1.2.1 Preparation of the franking machine ....16 1.2.2 Connections at the rear of the units....

  • Page 14: Overall Presentation

    OVERALL PRESENTATION 1.1 Overview 1.1.1 Overall view (franking machine and optional standard automatic feeder) memory pre-cut ON/OFF card label switch reader cover dispenser (rear) touch table keyboard screen Overall presentation...

  • Page 15: Touch Screen And Keyboard

    1.1.2 Touch screen and keyboard user to select to select postage definable precut label scale sealing value parameter mail class warning text advertisement date message TEXT SLOGAN TAPE SCALE XX.XX.XX INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g MENU...
  • Page 16 : locking and standby mode : return to main menu with default settings RESET : label mode selection : input value reset (including postage) START : switching on/off envelope or label feed STOP : numeric entry keys : validating a selection : return to previous menu with no validation ESCAPE : return to main menu with no validation...

  • Page 17: Installation

    1.2 Installation 1.2.1 Preparation of the franking machine The franking machine should be installed on a flat horizontal surface. Allow sufficient free space as follows: - above the machine to enable the opening of the covers, - at the rear for the machine cooling. With the O/I switch in the “O”...

  • Page 18: Connections At The Rear Of The Units

    1.2.2 Connections at the rear of the units Connections at the rear of the franking machine Modem Printer Port 2: Port 4: - PC - PC - Scanner - Scanner - Scale - Scale - Weighing - Weighing Platform Platform Port 3: Port 1: - PC...

  • Page 19: Ink Tank And Printhead

    1.2.3 Ink tank and printhead - When the message "ink low" is displayed, it is possible to continue to print; - When the message "ink very low" is displayed, it is possible to continue to print, but it is strongly recommended to replace the ink tank;...
  • Page 20 - Insert the new ink cartridge. - Press on the front of the ink cartridge (1), then on the left hand side (2) in order to lock it. - Low down the blue lever and close the cover. PRINTHEAD REPLACEMENT (IJ 140) The machine must be switched on.
  • Page 21 - Press on the front of the printhead in order to remove it. - Remove it. - Insert the new printhead. - Lock it in position by pinching the rear of the printhead. - Close the cover (the printhead is automatically reset in the “protection”...

  • Page 22: Installation Of The Weighing Platform

    1.2.4 Installation of the Weighing Platform INSTALLATION ON SERIAL PORTS The abbreviation WP will stand for Weighing Platform. WP supported are WP30 and "Easyweigh range" Weighing Platform. Port configuration: a Weighing platform can be connected on all serial ports. LICENCE NUMBER "WP Setup"...
  • Page 23 MENUS RECREDIT SERVICE WP SETUP CLEAN HOME LOGOUT - Select "WP SETUP" menu: WP SETUP ON LIN... POSTAL SERVICES 123456789 LICENCE NUMBER : 123456789 11002 GEO CODE : 11002 ROUNDING MODE : RETAIL POSTAL CAPACITY : 30 kg DIFF WEIGHT : 30 kg HOME LOGOUT - Touch the Licence Number tactile area.
  • Page 24 58 ° 60 ° 56 ° 58 ° 54 ° 56 ° 52 ° 54 ° 50 ° 52 ° Overall presentation...
  • Page 25 Altitude 50 ° 10368 10368 10375 10382 10399 10405 10412 51 ° 10344 10351 10368 10375 10382 10399 10405 52 ° 10337 10344 10344 10351 10368 10375 10382 53 ° 10313 10320 10337 10344 10351 10368 10375 54 ° 10306 10313 10320 10337...

  • Page 26: Label Feeding

    1.3 Label feeding - Open the flap (1) of the label dispenser. - Press the blue key (2) and insert the labels by stacking them at the bottom of their recess, with the peel off tab facing upwards and the side to be printed facing to the right, in the dispenser. - Maximum capacity is 80 labels.

  • Page 27: Protection By An Access Pin Code

    PROTECTION BY AN ACCESS PIN CODE At power-up or when pressing a key if the machine is in the sleep mode, the screen prompts you to enter a 4-digit user pin code (only when access to the machine has been protected by the supervisor).

  • Page 28: Using A Scale

    USING A SCALE At the power on, you can select, in supervisor mode, the WP Scale, by pressing on the touch screen the touch area SCALE to access on "WP" menu. DISABLE NORMAL MODE STANDARD MODE DIFFERENTIAL WEIGHING DEFLT HOME LOGOUT Select a scale mode.

  • Page 29: Standard Mode

    3.1 Standard Mode If you put any weight on the WP platform, the weight and Amount (depending on the current rate) are automatically displayed on the screen. If you remove the weight on WP, the weight and Amount will not change, until an other weight is placed on the WP platform.

  • Page 30: Differential Weighing Mode

    3.2. Differential Weighing Mode By pressing the touch screen area, select the SCALE appropriate mode to activate the differential Weighing. normal tape automatic tape automatic meter - Push touch area to change mode. - Select the target Tape Mode for the printing process. - Select the rate before starting the Differential Weighing process.
  • Page 31 TEXT SLOGAN TAPE SCALE SEALER WEIGHING PLATFORM XX.XX.XX ZEROING IN PROGRESS PLEASE WAIT... INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX The zeroing process will start, you have to wait the end of the zeroing process. TEXT SLOGAN TAPE...
  • Page 32 TEXT SLOGAN TAPE SCALE SEALER WEIGHING PLATFORM XX.XX.XX REMOVE ONE ITEM FROM WP PRESS ESCAPE TO EXIT INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g ESCAPE When you remove one item (Envelope or parcel) the weight of the removed item and associated rate is displayed on the screen.
  • Page 33 TEXT SLOGAN TAPE SCALE SEALER WEIGHING PLATFORM XX.XX.XX REMOVE ONE ITEM FROM WP PRESS ESCAPE TO EXIT INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g ESCAPE Restart this operation until there is no weight on WP pan. TEXT SLOGAN TAPE...

  • Page 34: Entering Postage Value And Mail Processing 33

    ENTERING POSTAGE VALUE MAIL PROCESSING 4.1 Manually Press key if a value different from zero is displayed and enter the postage value required, using the numeric keys. In case of error, press USER... DISPL... RATE USER RATE USER RATE 1st CLASS 2nd CLASS 1st CLASS REC.
  • Page 35 IIn order to modify a configuration, press on , from the MORE previous screen; the following screen appears: RATE MODIF RATE NAME USER RATE MAIL CLASS 1ST CLASS LETTER 1ST CLASS LETTER DESTINATION Inland SERVICES NO SERVICE ESCAPE Select the parameter (MAIL CLASS, DESTINATION or SERVI- CES) to be modified, by touching the area concerned: - If MAIL CLASS is selected: the list of available mail types appears.

  • Page 36: With The Inserter

    To set a predefined rate configuration as a default parameter, see the supervisor mode. To modify the name or the characteristics of a predefined rate configuration, the same procedure should be followed in the supervisor mode. 4.2 With the inserter START Press key to start the franking machine.

  • Page 37: Modification Of The Imprint

    MODIFICATION OF THE IMPRINT The imprint may be modified by selecting: - the date; - the slogan; - the mini die; - the print offset (for thick items). To allow a quicker access, the supervisor may store configurations in memories M1 to M9 (see section B, paragraph "Programming memories 1 to 9").

  • Page 38: Using Departments

    USING DEPARTMENTS - In order to use departments, the supervisor must have selected first the department mode (see section B, paragraph "Defining security"). - The machine is supplied with DEPT OFF. In order to use departments, select DEPT ON in supervisor mode. Total postage used and a number of pieces may be assigned to a department selected from a list, as described below.
  • Page 39 - Departments sharing the same access pin code make up a group. When you have entered the access pin code once, you will not be prompted to enter the pin code again within the same group. - The last department selected will be proposed by default when operation is resumed after a standby period or after the machine power-up.

  • Page 40: Operation With An External Weighing Platform

    OPERATION WITH AN EXTERNAL WEIGHING PLATFORM Refer to your weighing platform user's guide. Operation with an external scale...

  • Page 41: Server Recrediting

    SERVER RECREDITING 8.1 Remote credit setting Credit may be purchased from Post Office, using the Server re- setting system, in units of local currency, minimum and maximum defined by the server. The default maximum credit limit will be set at 1000 units of local currency unless you request a higher or lower limit.
  • Page 42 - Enter the Server Pin code and press INFO RECREDIT AMOUNT OLD VALUE: 1000 NEW VALUE: ESCAPE - Enter the amount in units of local currency to be added and press You will be asked confirmation by Press for 1000 units of local currency. The machine will connect to the Server.

  • Page 43: Application For A New Server Pin

    8.2 Application for a new Server PIN If you lose or forget your Server PIN you must apply for a new PIN in writing on your company headed paper. If you find your old Server PIN at a later date, it must be destroyed immediately.

  • Page 44: Pc Connection For Mailmanager (Pc Mail Accounting)

    CONNECTION MAILMANAGER (PC MAIL ACCOUNTING) The Franking machine is connected to a PC incorporating a Mail Accounting software, MailManager, which compiles the franking data sent by the franking machine. When switching on the franking machine, MailManager is automatically activated on the PC and the following screen is displayed: PC DEPT NUM PC DEPT CODE...
  • Page 45 Be aware that the PC should be on and MailManager open before the franking machine is switched on. The postal service, department number and franking type (label or envelope) can be selected from the scale. In case of a connection problem between the franking machine and the PC, the franking machine will display the following mes- sage: ERROR...

  • Page 46: Section B: Advanced Functions

    SECTION B: ADVANCED FUNCTIONS 1. FURTHER FUNCTIONS ............47 1.1 Mode ..............47 1.1.1 Pass through (SEAL ONLY, NO POSTAGE) mode 47 1.1.2 Message mode ..........48 1.1.3 Dating mode ..........48 1.1.4 Postage Paid Imprint mode (optional) .... 48 1.2 Franking machine general configuration ....
  • Page 47 4.11 Rate configuration ..........77 4.12 Programming memories 1 to 9 ....... 77 4.13 Text modification............. 80 4.14 PC connection Recovery Mode ......81 4.15 Exiting the supervisor mode........83...

  • Page 48: Further Functions

    FURTHER FUNCTIONS 1.1 Mode - To select the MODE menu, touch the postage value area; the screen below will appear: DATE PRINT ... NORMAL PASS THROUGH MESSAGE MESSAGE DATER PPI 1 PPI 2 HOME LOGIN - Select an option using keys or by pressing directly the numeric key corresponding to the selection.

  • Page 49: Message Mode

    (see the following paragraph "Batch registers"). 1.1.4 Postage Paid Imprint mode (optional) After acceptance from Post Office, you are able to produce PPI1 or PPI2 with your IJ-140. This functionality needs to be loaded by the service engineer during installation.

  • Page 50: Franking Machine General Configuration

    TEXT SLOGAN TAPE SCALE SEALER XX.XX.XX INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g MENU JOBS LOGIN It is possible to use the batch registers to count items processed in this mode (see the following paragraph "Batch registers"). 1.2 Franking machine general configuration The following parameters may be set up: - the language,...

  • Page 51: Configuration Of The Main Screen Display

    - Select the options required by touching them; - Validate the whole configuration by pressing 1.3 Configuration of the main screen display This mode is also accessible in User and Supervisor mode. In the main screen, the "INFO" area may display from 3 to 5 items and has a dynamic build up.
  • Page 52 - To suppress an item, select the line concerned and touch - To confirm, press on It is useful to select DESCENDING so the amount of postage in your meter is always displayed on the main menu. Abbreviations table ASCENDING ......TOT TOTAL ITEMS .......

  • Page 53: Job Memory Saving

    JOB MEMORY SAVING 2.1 Storing in user memory "0" After selections have been made (postage value, advertisement slogan, mail class die, moistening, shift, etc.) it is possible to take a “photograph” of the machine status. To do so, press key , then ;...
  • Page 54 - Select a job using keys or by pressing directly the numeric key (from ) corresponding to the selection. - To confirm, press on Memories 1 to 9 are preprogrammed by the supervisor - see paragraph "Programming memories 1 to 9" in this section.

  • Page 55: Report Printing

    REPORT PRINTING Various reports (or statements) may be printed on a printer, on labels, or sent to a PC. 3.1 Operating mode: - From the main screen press on key , and select MENU REPORTS using keys or by pressing directly the numeric key corresponding to the selection.

  • Page 56: Batch Registers

    - Press to select the label, printer or PC: PRINTER PRINTER LABELS PRINTER is displayed. Then, simply press LABELS, PRINTER or PC. - Press : the report will be automatically printed out PRINT (press if there is more than one page). NEXT In the label mode, make sure that there are labels in the label dispenser.
  • Page 57 The batch register is referred to in the meter STATUS report (subtotal and subtotal of items; see paragrah "Meter report"). The batch register is useful for counting the total number of pieces and postage printed when doing presort mail. Each of these registers may be reset (zeroed) separately by pressing the key;...

  • Page 58: Supervisor Mode

    SUPERVISOR MODE Under this mode, the Supervisor can access all the machine functions, except postage printing. The scrolling procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys.
  • Page 59 The main menu in the supervisor mode will appear: MENUS USER SETUP USER SETUP SUPERVISOR SETUP DISPLAY SETUP DEPARTMENTS RATE PRINTING INKER SERVICING REPORTS HOME LOGOUT CLEAN then (by pressing MENUS INK INFORMATION POSTAL SERVICES RECREDIT SERVICES HOME LOGOUT CLEAN The mini-message "SUP"...
  • Page 60 GENERALITIES A number of menus or selection keys can only be accessed in the supervisor mode: - the function used to modify for instance names MODIFY (departments, memory, advertisement, etc.) or status (slogan, or mini die), - the function designed to select a default value, DEFLT - the key designed to do a backspace in the alphanumeric...
  • Page 61 When pressing key , the following screen is DEFLT displayed: FRAC... SLOGAN MINI DIE NO SLOGAN FLAG RECYCLE FIRST CLASS FIRST CLASS AIR MAIL SEASONS GREETINGS HOME LOGOUT MODIFY DEFLT To set an advertisement slogan "ACTIVE", select it in the previous screen and press .

  • Page 62: User Setup

    4.2 User setup When pressing "USER SETUP" the screen below appears: USER SETUP DISPL... RATE LANGUAGE ENGLISH FRANCAIS BUZZER ON ERR ON KEY CONTRAST INSERTER HOME HOME LOGIN Select the language, the buzzer function and the contrast simply by touching keys and press to validate all the selections.

  • Page 63: Security

    4.3.1 Security After selecting “SECURITY” in the main supervisor menu, the menu below will be displayed: SECURITY 1234 USER PIN NO NORMAL LOCKED MACHINE STATUS HIGH VAL THRESLD 123456 PC ABSENT MODE ACTIVE LOCKED ESCAPE where: - USER PIN NO : is used to define the user access code (4 digits).

  • Page 64: Time

    DEFINING THE HIGH VALUE THRESHOLD In the "SECURITY" screen, after selecting the "HIGH VAL THRESLD" menu, the below screen will be displayed: HIGH VALUE THRESHOLD OLD VALUE : 1455 NEW VALUE : ESCAPE Simply enter the new value, using the numeric keypad (with no point or comma, e.g.: 99000 corresponds to 99.000).

  • Page 65: Timeout

    4.3.3 Timeout After selecting "TIME OUT" in the main supervisor menu, the screen below is displayed: TIMEOUT (SEC) 0015 0015 START(10 - 9999) 0005 STOP (1 - 9999) 0005 STANDBY (1 - 9999) 0120 0120 SLEEP (30 - 9999) 0240 0240 ESCAPE The next delays are determined by the supervisor (between 0 and...

  • Page 66: Load Rate Table

    4.3.4 Load rate table - Select the menu "LOAD RATE TABLE" in the main supervisor menu. - Insert the memory card into the reader, on the right side of the machine. - Press to initiate the downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL...

  • Page 67: Touchscreen Calibration

    4.3.5 Touchscreen calibration By selecting "TOUCHSCREEN CALIBRATION" in supervisor setup screen, the calibration input box is displayed: INFO Touchscreen Calibration Aim the targets with a fine pen Touch the screen to begin Touch the screen; then four crosses will be displayed (one by one) like this: Touch the crosses;...

  • Page 68: Serial Port Setup

    4.3.6 Serial port setup This menu allows to define which peripheric is connected to a port. When selecting "SERIAL PORT SETUP", the following is displayed: SERIAL PORT SETUP SCANNER PORT1 PORT2 SCALE PORT3 NOT ACTIVE PORT4 ESCAPE - When touching a selection (SCANNER FOR EXAMPLE), a list of the possible peripherics is displayed.

  • Page 69: Departments

    4.5 Departments After selecting "DEPARTMENT" in the main supervisor menu, the following menu is displayed: DEPARTMENTS PRINT... REPOR... DEPT MODE ON MARKETING OPEN DIRECTION CLOSED DESIGN OPEN DESIGN OPEN RESEARCH OPEN CLOSED FACTORY OPEN LOGOUT HOME MODIFY SETUP After selecting a department using keys by pressing directly the numeric key corresponding to the selection), when pressing key from the above screen,...
  • Page 70 - close a department (CLOSED), - unlock an automatically locked department: lock out occurs if more than 8 attempts have been made to access this department with a wrong pin code. The department name will disappear in user mode from the menu selection when locked out. - choose a name (12 characters), - choose a department number (8 digits only when a scale is not interfaced, 4 digits with a scale),...

  • Page 71: Printing Inker Servicing

    The machine is supplied with DEPARTMENT ; in order to use the departments, select DEPARTMENT (by touching it). Validate with . You should then select DEPARTMENT in the main supervisor menu to open and define the departments you want to use (see on previous page).

  • Page 72: Reports

    - Load short labels (in preference) and select ; the PRINT machine prints a test impression: In order to adjust the alignment, select the letter corresponding to the straightest vertical line (letter F in the above example), then press to confirm. Irrespective of the selection, the test impression remains unchanged.

  • Page 73: Ink Information

    Select "DEPT SETUP REPORT" and press DEPT SETUP REPORT DATE 10-24-00 DIE N XXX YYYYYY NAME STATUS PIN CODE Accounting OPEN 0621 Marketing OPEN 6969 OPEN 1445 CLOSED 0221 Bookshop OPEN 0018 CLOSED 0277 Car park CLOSED 2012 4.8 Ink information Select "INK INFORMATION"...

  • Page 74: Postal Services

    HEADSET INK TANK 100% CONSUMED : XX% COLOR : RED STATUS : NORMAL FIRST DATE USED : 01-01-2004 MENU 4.9 Postal services The telephone number of Post Office credit re-setting centre is stored in the franking machine. This is used when you want to purchase credit.

  • Page 75: Low Credit Threshold

    CONNECTION SETUP PREFIX 09063420342 TELEPHONE NO 123456 LOW CREDIT THRESLD ESCAPE To add or to modify a number, touch the area concerned and enter a number using the numeric keys. Confirm with It may be necessary to enter a pause between the outside line digit and the new telephone number: add a "...

  • Page 76: Downloading An Advertisement Slogan Or A Mini Die

    Simply enter the new value, using the numeric keypad (with no point or comma, e.g.: 99000 corresponds to 99.000). When the postage is below the low postage threshold value, a message will be prompted in the main menu. 4.10 Downloading an advertisement slogan or a mini die Principle for downloading an advertisement slogan or a mini die is the same.
  • Page 77 - Modify NAME, or insert the memory card into the reader, on the right side of the machine and press to initiate the LOAD downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL - Press - The downloaded slogan is now accessible in SLOGAN menu in user mode.

  • Page 78: Rate Configuration

    4.11 Rate configuration To set a predefined rate configuration as a default parameter, see paragraph 4.1 "Enabling the supervisor mode" in this section. To modify the name (except for "user rate") or the characteristics of a predefined rate configuration, the procedure is the same as in the user mode, followed by pressing .
  • Page 79 - Select a memory using arrows or by entering its number. - In order to assign a name to the memory, press key MODIFY instead of MEMORY SETUP DIRECTION DIRECTION NAME NUMBER ESCAPE To modify the NAME of memory, touch the NAME area to have access to the alphanumerical entry screen (see next paragraph).
  • Page 80 INFO CONFIRM OVERWRITING OF JOB MEMORY X ESCAPE - To validate, press ; the screen displays: INFO DEPARTMENT IN JOB MEMORY: YES OR NO - press to validate the department previously selected. You will keep a photograph of the machine status before returning to the initial screen.

  • Page 81: Text Modification

    4.13 Text modification - From the menu select the text to be modified, select the text area: ENTER NAME AND PRESS OK 12 CHARS MAX SPACE ESCAPE allows to access to the following screen: ENTER NAME AND PRESS OK 12 CHARS MAX MARKETI_10_ SPACE ESCAPE...

  • Page 82: Pc Connection Recovery Mode

    4.14 PC connection Recovery Mode In case of a connection problem between the franking machine and the PC, the PC connection recovery mode enables the franking machine to store in memory the partial franking data and to transmit them to the PC as soon as the connection is re- established.
  • Page 83 USER ... SUPERV. SETUP DISPL... SECURITY SECURITY TIME TIMEOUT LOAD RATE TABLE DYNAMIC SCALE TESTS TOUCHSCREEN CALIBRATION SERIAL PORT SETUP HOME LOGOUT - Scroll down to “PC ABSENT MODE” and select “ACTIVE”: SECURITY 1234 USER PIN NO NORMAL LOCKED MACHINE STATUS HIGH VAL THRESLD 123456 PC ABSENT MODE...

  • Page 84: Exiting The Supervisor Mode

    4.15 Exiting the supervisor mode To deactivate the supervisor mode, select the key from LOGOUT the supervisor menu (return to the main menu) or press key which will set the machine to the sleep mode. Supervisor Mode...

  • Page 86: Section C: Maintenance Advice

    SECTION C: MAINTENANCE ADVICE 1. TROUBLE SHOOTING ............87 1.1 Misfeed in the franking machine ......87 1.2 Machine and feeder problems ........ 89 2. GENERAL MAINTENANCE ............ 91 2.1 Cleaning of the rollers ..........91 2.2 Cleaning the printhead ..........92 2.3 Removal of the postage meter ........

  • Page 88: Trouble Shooting

    TROUBLE SHOOTING 1.1 Misfeed in the franking machine - With your fingers, lift and pull the handle located on the right side of the machine, in direction (1). - Remove misfed envelopes. - Push the handle into the machine to close. When more free space is required to facilitate the access to the machine, you may shift...
  • Page 89 - Then the drawer is fully open. - After the misfeed has been cleared, firmly push the whole assembly into the machine. Trouble shooting...

  • Page 90: Machine And Feeder Problems

    1.2 Machine and feeder problems PROBLEM SOLUTION The machine cannot get Check the power cord and the started. connection. The printer does not operate - Is it switched on? Is it connected? (optional with I/O board). - Is the printer mode selected in the SETUP menu? The machine displays the - Make sure that the feeder and...
  • Page 91 PROBLEM SOLUTION Poor printing quality. - See paragraph "Cleaning the printhead". - Make sure that the side drawer is properly closed. Envelopes are stained. - Make sure that the side drawer is properly closed. - Clean rollers (see “General maintenance” section) and the table.

  • Page 92: General Maintenance

    2. GENERAL MAINTENANCE 2.1 Cleaning of the rollers Shift the machine table sideways by releasing handle (see paragraph 1.1.3 "In the franking machine" in this section). rollers Clean the rollers with a damp cloth. General Maintenance 91...

  • Page 93: Cleaning The Printhead

    2.2 Cleaning the printhead In case of poor printing quality: - Press key , in order to run a cleaning cycle for the CLEAN printhead, when the printing quality is getting poor or if the machine has remained unused for several days. - If it is not enough, remove the printhead (see paragraph "Ink tank and printhead"...

  • Page 94: Removal Of The Postage Meter

    2.3 Removal of the postage meter - Switch off the franking machine. - Open the cover. - Hold the handle and pull it upwards. General Maintenance 93...

  • Page 95: Touchscreen Precautions

    2.4 Touchscreen precautions - Do not pile up the products nor put any heavy thing on it. - Do not give any shock or vibration to the product and not drop - Do not apply water, organic solvent or chemicals such as acid and alkali to the product.

  • Page 96: Specifications

    SPECIFICATIONS • Speed: up to 15000 items/hour • 500 departments • 10 job memories • Dimensions and weight - Franking machine width ....: 335 mm - Depth ..........: 460 mm - Height ..........: 250 mm - Weight ..........: 16 kg.
  • Page 97 • Label dimensions (pre-cut and self-adhesive) - Max. width ......: 40 mm - Min. length ......: 155 mm - Max. length ......: 215 mm • Power requirements - Power supply ..... : 240 V (+ 10 % - 5 %) 3 wire grounded circuit (up to standards NFC15-100) - Frequency ......

  • Page 98: Index

    INDEX High value threshold 63 Abbreviations table 51 Access code 26 Advertisement slogan change 36 Imprint 36 Ink information 72 Ink tank replacement 18 Batch Registers 55 Inker Replacement 18 Installation 16 Cleaning of the rollers 91 Configuration Mailing machine 49 Keyboard 13, 14 main screen display 50 Connections 17...
  • Page 99 Pass through (Seal only) 47 Text modification 80 Pass through mode 47 Time 63 PIN code 26 Timeout 64 Postage meter removal 93 Timeout setting 64 Postal services 73 Touch screen 14 Precut label dispenser 13 Touchscreen calibration 66 Printer Touchscreen precautions 94 Connection 17 Trouble shooting 87...
  • Page 100 FURTHER ASSISTANCE Contact Neopost for further assistance if you have problems in operating the machine: Tel: Fax:...
  • Page 102 Products presented in this guide are conform to requirements of directives nbr 73/23/CEE and 89/336/CEE (Europe only). Neopost has implemented a program for the recycling of worn franking machines and ma- chines at the end of their lifetime. Contribute in...

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